This property was clean and was true to its listing. Was an excellent location to access the Volcano National Park. Owners were super responsive and easy to work with.

The house itself was adequate for our family. It felt like staying in a treehouse, and was surrounded by the most beautiful forest. A little outdated with old carpet, but clean enough. The mattress in the loft bed was old and falling apart, but did the job for our five-year-old. All the outlets on the left side of the kitchen counter do not work so we had to move all appliances to the right of the sink. I wish the amenities list was more thorough. We would’ve planned our meals much more accordingly. Had we known there was a rice cooker and hot plate. Our check in time was pushed back by two hours due to the previous guest, being extra disrespectful and dirty, so it took the cleaning lady a lot longer than she anticipated but no compensation was offered. Also, the Jacuzzi was really dirty and murky.

Nice and quiet unit in the middle of a tropical garden. Easy access to the Volcano National Park. Short drive to the town of Volcano where there are several restaurants, a laundry mat, and a True Value store. The downside was that we only learned after we had checked in that the tap water was not suitable for drinking. The info sheet in the room said there was bottled drinking water in the fridge but there was none. There was a drinking water dispenser in the room but the 5-gallon water bottle on it was empty. I contacted the owner who quickly responded and said he would have the cleaner deliver some water to us the next day. But nobody did. Another problem was the room was cold when we arrived. The main gas heater did not work. There was only one tiny electric heater which could only heat a couple of feet around it.

We are glad we only stayed one night as this property is not conducive to a longer stay for a party of six. The main floor carpet is very stained. The frig is slightly larger than a dorm frig. The hot tub is shared with other units and was too hot (as in scalding) to use. It was close to VNP which was a big plus. Neighborhood was quiet.

We loved our stay! So close to Volcano National Park

Our family of 5 stayed at this property for 2 nights. Location is perfect,right next to VNP. You feel like you are in rainforest with birds being pretty loud at night (did not bother us once we closed windows). No need for A/C, unit cools down very fast once you open windows. Pretty clean overall, just dated. It is inconvenient that bathroom is downstairs while bedroom is upstairs , but it was clearly said in description, so was expected. Bathroom is very small, but water pressure is good. You cannot lock bathroom from inside, so we had to establish rule that if door is closed, it means someone is inside. We had very tiny amount of shower wash, so with 5 of us, ran out of it first night and used shampoo instead next day (was not a big deal, we had something to wash ourselves with). Bathtub screen was broken and did not move. We had only 4 bath towels between 5 of us ( and among these 4 towels 1 had stains and another one was ripped)so had to use hand towel to dry ourselves, but owner was very responsive and next day we had bunch of great clean and fresh towels, but first day was a disappointment). We also did not have fan as was advertised, so I could not wash hair first night, but next day fan was delivered together with towels. Owner provided 2 bags of coffee and drinking water, which was great. Bank bed has very thin mattress and my son really could not sleep on it and got up with back pain. Rest of beds fine. I would recommend this place, but for smaller group.

Our group was pleasantly surprised about how big the unit was. The pictures really don't do it justice. It was very clean and the owner gave great check in instructions. Highly recommend and would stay here again if I were to come back to the area for another trip.

It's a lifetime experience! Amazing position in the rainforest and big space in the accomodation make it very pleasant and we enjoy every second of it. Thank you for this!