The host, the apartment itself, and VRBO customer service all made me contemplate suicide... Worst 3 weeks of my life. I was left out in the cold late at night when I arrived from out of the country for several hours, no instructions what so ever to get in and no communication from the host. When I finally got into the place, the whole place was infested with ants. Any food I would buy would get eaten by ants. VRBO said they'd give me $70 (on a 3 week stay) for the inconvenience, rather than find me another place. The landlord did nothing to help. So I lived with ants for 3 weeks, called multiple people every day to get something resolved and nothing happened. I was so frustrated, unsafe and unsanitary every day...