Very clean and large apartment.

Nothing

Ok but was dirty we had cob webs where we sat.evrn staff were not clean one guy looked like he had slept in his shirt and staff uniforms were dirty and not smart.

Staff dress and uniform not what you would expect for a 4 star hotel.

very old, needs renewal. Badly equipped, terrible staff.

property ok

beds was low quality and not stable, but mattress was not too bad to sleep on. Room was not cleaned properly.

in general, this was last minute decision, because vacation was approved just day before trip. Long evening in booking.com. Initially was looking for hotels/apartments in Los Christianos, but due to overpriced offers moved search to Adeje, Costa Adeje. Spent sone time reading comments, GF Izabelle attracted with good feedback regarding location, environment for children. We selected Villa, as we are family with small children. Taxi from TFS airport was around 20EUR, big one to be able transport all bags. I was also trying to use booking.com offered taxi preorder, there offered price was 59DUR. Upon arrival in airport went outside, there was huge line with taxi waiting-any required size. Location of hotel is excellent, next to the supermarket, where You can find rent a car company Hertz, Triffty. Ocean with beautiful beach is only max 10 min walk, no extreme climb to upslope, easy access. Check-in was nice and smooth, compliments to staff! Accommodation in villa excellent. We got villa almost next to the pool. Cleanliness and all equipment inside is super. Outside villa there is jacuzzi, but water is not heated. pools are heated, not overcrowded, always you can find place for family, not only for one person. Breakfast is good, variety of food, quality, etc. Children friendly restaurant, they will arrange child seat, plates, spoons, forks, etc. All areas easily accessible with baby stroller. in one sentence-place, where you will return.

All up to excellent standards, only one small comment. We were leaving hotel day earlier than planned, and I approached guys in front desk on evening before to arrange taxi and help with bag transportation from villa to reception. Due to GDPR, i will say: old gentlemen with glasses in reception copied my requests and promised to arrange it. o On next morning, nothing from required was received. Went to the reception, nice lady supported and called for taxi, organized everything.

great for families. this is our second trip with our young son. it’s safe and spacious.

breakfast restaurant a bit hectic

Location is perfect for us. Hotel is old but nice, the are taking care of it. Stuff is doing a good job.

We had some incydent with roches in one room, This was our second stay in this hotel, and we also had the same room as last year. What was very disappointing was vary bad smell in the toilet in the morning, exactly like a last year. I thin 4 star hotel shud be able to solve the problem in one year.

Location is excellent with beautiful views.

Facilities, rooms, dinning area all old fashioned and tired. This hotel has excellent potential but needs to be fully refurbished. It is not worth the price. Also the food was tasteless.