An old building with a lot of character, very comfortable and cosy as well. Breakfast was good, staff very friendly and welcoming, went out of their way to make sure our stay was a good one, we would happily stay again.

We had a good 3 nights stay at Elen’s castle in Snowdonia Just a 10 minute drive from Betws-y-coed city centre, this is a good choice for a quiet stay. Helen was on time with the delicious English breakfast spread and the rooms were just the right size for a couple. Highly recommend.

flight of stairs for the rooms. avoid very heavy luggage

Very comfortable stay in the heart of Conwy valley. Definitely recommend having breakfast and dinner as well.

Helen and Adam are lovely open people who clearly get on well with the locals, too. They were full of sensible tips about places to visit, bearing in mind the increasingly wet weather.

Nothing

gorgeous location and cozy feel

bed a little hard

Hosts were very welcoming friendly and helpful. Nothing was too much trouble. Lovely room with amazing views.

Nothing

Very good and delicious. And dinner as well.

it was family run and in a rural and quiet location.

It was a nicely located hotel in a quite village. Full English breakfast was good, and we also enjoyed our evening meals. Room was clean and had a beautiful view of the mountains and valley. Were looked after very well - thank you Helen.

Nothing - all was a nice experience ☺️

Most wonderful location, beautiful inn. Room was very comfortable, restaurant had excellent food. Hosts were gracious and we spent quality time each night by the fireplace sharing stories.

friendly staff. clean.

The welcome was excellent and the owner was extremely helpful throughout our stay. Breakfast was fantastic and the chef was very accommodating with requests. There is a lovely well stocked little bar with a really welcoming wood burner - very welcome as the weather was extremely wet when we were there. The restaurant also does an evening menu. All choices were very tasty. Excellent location making it easy access to all of the area.

Our room had an EnSite which had been squeezed in the corner with a dividing wall making it very tiny. Also would have liked some covering on the window as felt quite exposed when using.

The location

- It’s an old property, with uncomfortable rooms badly in need of renovation - Impolite staff - Very pricey given the low quality

Freshly cooked breakfast. Comfortable bar and restaurant. Very good meal in restaurant

En-suite shower was small and had a curtain. Mattress on bed was a bit thin. Restaurant closed on 2 nights out of 3 we stayed, but they are open 5 days a week

Breakfast was excellent, they adjusted it to our needs, very quickly served. Very clean and safe.

Everything was fine.

COVID safe and food Freshly cooked and filling

The breakfast and evening meals were very good. Small bar was very friendly .

Nothing comes to mind, all staff very friendly and helpful.

Character

Disappointed that breakfast was only served between 8-9am… We had to leave early and therefore missed breakfast as they had no flexibility