We didnt have the right checkin code, no washer/dryer as told. Keurig with no pods for 12 people, had to buy our own coffee pot. No trash bags, 2 rolls of paper towels for 1 week. Broken bed, several tripped down the stairs because the trim was broken, walls all scratched up. Had to order more towels, didnt have enough toilet paper.Finally got the wifi passowrd 3 days later.We were all really excited about our stay here, but were very let down on so many levels