Location and ambience

Liked everything but felt room size should have been better

Perfekte Lage wenn man in der Nähe des Flughafens sein will. Unkompliziertes Self Check-in. Schöne und moderne Appartments.

Duschtücher waren noch nass (aber gewaschen), was ein bisschen unglücklich war. Seifenspender im Bad war kaputt. Die Flurgänge waren ein wenig dreckig.

The room itself was nice

My room code didn’t work no one on property to ask Smelled of weed Felt unsafe Advertised as much closer to city than actually was

Very convenient - right next to a transport hub. Very clean. Supportive mattress. Helpful staff. Good shower. Good facilities for preparing and eating food. Breakfast buffet on 7th floor good value for money

Room too warm. Air conditioning was a mystery! The room was very compact (and this was a small upgrade). WC and wash area very small. Wash basin poorly designed - surrounds quickly became wet. The bed was quite hard.

Zimmer

Die Gemeinschaftsküche. Viele Dinge fehlen.

unkomplizierte und freundliche Gastgeber, Zimmer mit allem was es benötigt ausgestattet, Top Lage. Würde wieder kommen

On the good side I must say that Marco Gerber is great host. Problems that he could solved were solved quickly. Also the hotel lounge, restaurant on the seventh floor and big laundry are big pluses to my overly disappointing stay in this hotel. Bed is relatively comfortable and kitchen is well equipped with enough dishes, glasses, cups, cutlery, microwave, proper fridge and freezer. The kitchen is probably the best part of my stay there. Also cable TV is quite solid one with around 100 channels which was important for me so I could watch Formula 1 race and Roland-Garros grand slam during my stay.

Let's start from the bathroom. Tap was launched into my stomach when I turned on faucet under high pressure. I got completely soaked but at least I fixed tap myself so it didn't get repeated. Beside that, water from shower was streaming literally into the room under cabin's door, so after first such experience I had to always leave one big towel on the floor to prevent it from happening the next time. Under the shower water temperature was highly varying for the same tap position - from freezing to unbearably hot. Room was also missing hair dryer and although I complained about it, I didn't get one during my 7 nights long stay. Air conditioning didn't work or worked at some kind of default mode, but it wasn't enough. I tried to leave window open but noise from the outside was huge (airport, train station, tram stations) which made sleeping almost impossible over the night. When I slept with closed window then already at the dawn (beginning of June) it was too hot so I couldn't have proper sleep again. Two cups in the kitchen were not washed properly and there were visible traces of coffee on them. Gym is on the seventh (top) floor and in the afternoon there was so hot. It seemed as air conditioning didn't work in gym either. I had to go there after midnight when temperature was less or more bearable. After one of those workouts I followed procedure and I left my used towel in the gym's basket. Anyway, when old towels were replaced in my room, I didn't get the new one for the towel disposed in gym. When it comes to towel's replacement and room cleaning it took around five days for my room to be cleaned so I was already missing clean towels and dust was just all around. False fire alarms were also issue and I experienced one of them. There was also loss of WiFi on 6th floor which lasted for several hours, but after complaint the WiFi problem was resolved after couple of hours.