Never checked in at this facility. My wife and I travel half a dozen times a year and until this time always had good experiences. When we drove up to The Blue Bayou we felt unsafe. The neighborhood was extremely run down. There were abandoned houses, burnt out cars and a general run-down neighborhood. Many people were sitting or standing outside and walking up and down the street. My wife and I did not feel safe enough to get out of our car to check out the house. We immediately turned around and left. We called Booking.com and requested that they cancel the booking and provide a refund. They refused saying we had to call the host for a refund. We called the host and they told us we could only get a refund from Booking.com. Part of paying for an accommodation is peace of mind. That was not possible at The Blue Bayou.