Stadthotel Bernstein
Hotel em Regensburg
Hotel de 3 estrelas
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimaçãoTraga todos os seus amigos e família, até mesmo os peludos
Sobre este hotel
Stadthotel Bernstein
Inaugurado em Julho de 2012, este tranquilo hotel está tranquilamente localizado em Ratisbona, numa casa de repouso ao lado de St. Hospital Josef. Disponibiliza acesso Wi-Fi gratuito e a Auto-estrada A3 fica a 3 minutos de carro.
Comodidades
São permitidos animais de estimação
Internet/Wi-Fi
Fumar permitido
Estacionamento
Varanda ou Pátio
TV
Acessível para cadeiras de rodas
Jardim
Ideal para famílias
Mapa de Regensburg
Quartos disponíveis
1 Cama queen size • 21 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama King size • 32 m²
Acomoda 5
+
Você será direcionado para Booking.com para disponibilidade e preços
1 Solteiro • 21 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Avaliações e comentários
Revisões 100% validadas
10.0 / 10.0
Spotless and very friendly people
N/a
9.0 / 10.0
Exactly the kind of place we were looking for. Quiet surroundings, close to the bus stop, big room for 4, good breakfast and very helpfull staff. The lady at the reception gave us all the info we needed for the sightseeing in Regensburg.
7.0 / 10.0
Clean, moder, and confortabil !
The shower gel dispenser was empty, reported to the receptionist to highlight the problem to housekeeping department.
8.0 / 10.0
Good value for money and flexible to cater for extensive family. Good transit hotel next to the A3 motorway.
The hotel is next to a senior retirement home.
7.0 / 10.0
nice room, good bed, nice breakfast
blanket too warm
10.0 / 10.0
clean, well-furbished, quiet hotel in a small street, 3 min drive directly from A3. very nice and welcoming lady in charge of reception. doing everything to feel super comfortable. we are a family of 5, just transiting Regensburg, but definitely will be coming back. parking very easy just opposite the hotel, nice bfast.
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6.0 / 10.0
It was clean.
It was VERY basic and underwhelming.
No permanent staff on site.
9.0 / 10.0
allow pets, big room, comfortable
8.0 / 10.0
Very clean and comfortable room. The breakfast is great, a good start of the day. The hotel staff is efficient and helpful. Late check-in was not a problem at all.
8.0 / 10.0
very nice and large modern rooms with wodden floor. Very nice bathroom. Really clean.
Wifi was very instable (weak signal) in one of our rooms (actually the most distant room to the WLAN antenna), was OK in the other room.
10.0 / 10.0
The room was very clean and tidy. The place was very quiet and one can work and rest calmly.
7.0 / 10.0
Comfortable, near to motorway, cosy room, good wifi, silent room
1.0 / 10.0
We were very unhappy with our stay: woken up multiple times due to hotel staff, disgusting/ foul smell in the bathroom and we had to make up the room partially ourselves.
Room: We observed a really uncomfortable foul smell in our bathroom, that, after reporting, was ‘dealt with’, which seems dishonest since the smell was even worse the next day. The beds were only partially set up, so we arrived late and had to make our own beds, which I would have thought would be included in the room price! After making a complain, I was blamed by hotel staff for booking a wrong room, even though there was WRITTEN CONFIRMATION that I was in the right: no apologies/ explanations/ more accusation or compensations, simply no response - rude and disrespectful!
Cleaning staff: Apparently, it is standard that they clean rooms prior to 8 am, which I personally find quite early and was in that night, after an unintentional call by hotel staff (we received apologies for that one!) the second unrequested wake-up (not for that one though). To be fair, once we managed to locate the ‘do-not-disturb’ sign (so high in the cupboard that I could not even reach it without help), the unappreciated early accesses to our room stopped. The cleaning itself was not thorough: the smell should have been noticed! Also, the provided soap was empty at arrival and not refilled during our stay either. Further, we tried to get information about when someone would be available at reception and our request was not understood.
Conclusion: too expensive for what we got and being blamed for something that was obviously not my fault was the absolute ‘highlight’. Mistakes happen, but it is impertinent to not stand to them and just place blame on someone else and expect gratitude/ apologies from them… can’t say I would recommend a stay!
EDIT AFTER THE RESPONSE: We were not offered a room switch!
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Regensburg?
O preço médio de um alojamento em Regensburg é de 83 € por noite. Este alojamento é 25 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Stadthotel Bernstein. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Stadthotel Bernstein permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Stadthotel Bernstein?
Encontrámos 9 comodidades para este alojamento. Isto inclui são permitidos animais de estimação, internet/wi-fi, fumar permitido, estacionamento e varanda ou pátio.