facilities, spa, staff

Lovely, friendly staff. Very good value. Food was great. The best thing was probably the grounds; we did all three walks and they were amazing.

The room was in definite need of an upgrade; one of the windows was dirty and everything was a little dated. But for the price, that is expected.

castle suite was beautiful. the four poster bed was amazing. staff really welcoming and friendly. stunning views and scenery and gorgeous hotel all around.

casual dining was nice but not amazing for vegetarian. plenty of choice but I wasn’t blown away.

Everything was perfect 🥰

Weather 🙂

Was fantastic place

loved every minute of our stay

there was nothing I didn’t like

Everything from the location, decor the staff, food, especially breakfast and Mary who served us. She made us feel like royality. Beautiful dining room. Drawing room was a wonderful place to relax.

Been requested to give a time for breakfast 2 days in advance.

lovely friendly staff

very clean

beautiful in every way but rooms not totally clean & need a little updating

cleanliness off bedroom

The swimming pool was fantastic….our children loved it. Lovely walks around the grounds down by the lake. the castle is beautiful. Brekfast was really good such good choice.

Wonderfully friendly staff, lovely building and facilities.

location

kinda cold in all the bar and dining areas

Nicely decorated for Christmas. Good food in Palm Court dining area. Staff were very courteous.

Heating was turned off in bedrooms and en-suites, so it was freezing cold. No food served or allowed to be brought into the bar - seemed very strange policy. Those comforts make a world of difference and were absent. No atmosphere in the hotel.

We really enjoyed walking the grounds & the details they’ve taken to maintain the structure and life of the castle rooms. Parking was incredibly easy and when you first arrive, it’s a “larger than life” feeling to see the castle and property. It was beautiful!

The castle is a little more accommodating to non-family groups as the dining rooms are very quiet, which was at times awkward for us since we are traveling with two toddlers.

Beautiful surroundings, lovely extra personalna touch for our anniversary

NA

Excellent facilities. Grounds are lovely for walking Room and bed were excellent. Loved it

it was a nice change from a standard hotel

pricey food

The hotel is beautiful, fabulous character and atmosphere. Room ( Castle Room) was spacious, pristine and elegant. The grounds and setting are amazing with wonderful walks and scenery. EV charging a big plus too!

We did expect the hotel to be a little but found the drinks quite costly. One complaint my wife had was that the air conditioner did not work in the room at all ( Room 115).

everything

Staff were fantastic. the facilities were great. breakfast was so tasty and plentiful. The whole experience was great

The menu didn’t have enough variety .so Had to eat same food both days