We had no hot water or wi-fi . We 'What's app' the contact number on information binder, no responce. The next day we went for a walk around told him our problems at our Vrbo. After two days some came to look at hot water and told us the right wi-fi passwood. Later we discovered In the information binder (english information) states the Wi-fi pass word was 'Welcome18'. We follow the checkout information (in english) in the binder. A day later, I saw an an mail for checkout stating that we need to the strip the bed.