New, modern house with a large driveway. Well equipped.

On arrival the property was filthy. Nothing had been cleaned. Beds and towels dirty. Called Sykes Cittages' emergency number as it was a Sunday twice. Both times I received a text saying someone would call in 20 minutes. No contact. Offices closed. Finally got hold of an individual on a mobile who initially said it must be disappointing, but it wad unlikely he could get cleaners on a Sunday. He said he would try and would call back. Nothing. Rang again. This time he was more reasonable. He said Sykes would be sending a meal voucher. I asked what he suggested we do and he said "obviously you can't stay there tonight. Eventually he said I would be put up in a local hotel for the night. When I told him we would need 2 rooms he miraculously found a cleaner, who was great. Still no contact from Sykes. Disgusting.