The hotel is very convenient for the train station and metro.Checkin was fine. It has a lovely terrace outside the lounge/bar area. Our premium room was a good size, very clean and well appointed. But at the front of the hotel and very noisy, loud music in the evening and traffic for a lot of the night. We had asked for a room at the back but apparently they are all standard rooms and were not available. I would certainly not stay in a front room again..

The hotel was good it was clean and modern and well located for the historic centre. Staff were very helpful and recommended three good restaurants which we used and enjoyed. The terrace was a big bonus as we had no balcony but you could sit out in the sun. However the food in the restaurant was inedible the burger and chips were cold and the steak was raw.

We were given the wrong room on arrival, a small double bed instead of two singles which meant sleeping with my friend! There was not a great apology and we had to push for any compensation (free breakfast the next morning) we were then moved to a different room but they would not help with moving luggage, we had to take back down to reception, then pick up later that day and take to our new room. We then had a ceiling leak in the bathroom, the female receptionist then rudely kept saying we are full….not that we had even asked to move. This was fixed to then get a blocked sink. We had a very mixed reaction at reception, some staff were nice but one female receptionist was extremely rude. We have to say the bar man was fantastic, great service and couldn’t do enough for us. Mixed stay

Location is awesome to attractions, restaurants and transportation. Very clean and spacious rooms. Parking very close.

Good location

Hotel was perfectly located for the old town, shops and metro.

Great central Location and lovely staff

Checked in with not the friendliest of hosts. Very weird room layout. I walked in to find my "bathroom sink" immediately to my right. The toilet was behind 1 door & a shower was behind a door opposite that. The entrance, which housed the sink, wardrobe area, toilet & shower could be seperated from the bed by a thick curtain if you wanted privacy. I had booked a double room, single use stay & requested a double bed as opposed to single beds. I got the 2 singles. There was complimentary nespresso & there were 2 bottles of still water on the counter top. There were more items in the minibar & a price list that listed the still water. When booking, the website said "free bottled water" I asked at reception what the deal was & was told, no charge for the water left out of the fridge. No more water was left out during my 5 night stay & when i questioned this, i was told that you only get the water once per stay! I think this is very bad policy. The room was not cheap & its little things like this that would put me off returning/recommending. The toiletries were nice & slippers are provided. The bed i found comfortable but the countertops had ringstains on them & the floors were dirty when i arrived. The location is good, v central & 5min walk from Xátiva Metro which is a direct 25min line to airport. The main train station is closeby also if you want to do a daytrip to Madrid. You can get a bus to the beach from carrer de colon. Overall i think it was overpriced for its services