Great staff. Great stay

Beautiful hotel with modern decoration, very handy for the train station.

Beautiful room! Lovely and clean. The complimentary fridge items were really nice. Would absolutely visit again xx

Great new hotel right by the train station- high standard throughout- excellent service also. Parking available nearby at train station for overnight etc if needed

Everything was fine apart from parking. It said “parking available”, but there was nowhere to even stop to pop in and ask. Turns out the parking is the Coventry multi story carpal which is just next door and was - I think £6, so not too bad, but should be made VERY clear on page to reduce uncertainty

The welcome at reception was lovely and they sorted out parking at a discounted rate and we got a discount on all food and drink at the hotel

The staff were wonderful, hotel was very welcoming and had a relaxing atmosphere. We didnt eat in the restaurant, bar or have breakfast so cannot comment on those. The staff were very thoughtful and arranged a birthday plate for our arrival for my daughters birthday. The only downside was the cleanliness of the room. Unfortunately the room had not been cleaned (bits of rubbish, crumbs and clumps of hair on the floor) and a dirty bed sheet. Although the staff kindly came to remedy the issues and were apologetic, it did make our stay a lot less relaxing and we couldn't just jump into bed for a rest as we wanted after travelling from 4am. We did arrive a lot earlier than check in and although said that there was no hurry for our room we were given access earlier than expected. Perhaps the reason for the cleaning issues!

Check in was quick and easy to find the room, we did have a few issues with the car park we went to the wrong train station car park that cost us £12.50 to park for half an hour! Stay was comfortable only a double bed maybe should of been at least a king. Reception staff were nice, breakfast service was a bit slow with food waiting ages on the hot plate. Put on the tightest table next to another couple and a single guy which was awkward seeing the size of the room.