Clean and Newer

This was a great property to stay at. It is very new and well taken care of. The employees at the front desk were helpful and kind. We definitely would stay here again!

This was an extended stay. They had a staffing shortage. Did not provide early check in and their window was only open certain hours. Beds were very uncomfortable and sheets did not fit. On both beds ended up sleeping on the bare mattresses because the sheets came off. No hair dryer was in the room. No ice bucket or ice machine. Very spacious and clean though.

Not happy

Very clean and staff was friendly

The staff

Lots of smokers hanging out by the entry door, which happened to be right outside our window. So there were a lot of people talking at all times of day and night.

Nice, new place. Cindy the front desk clerk was fantastic. I’ll be staying there next time I’m in town. Couldn’t have done any better.

Overbooked

This was an odd hotel and entertaining. When I got there to check in, the main person checking me in was very funny and cracked jokes. It was very human, as was his bickering with the other person who was there. Both seemed really tired as if the work they were doing to run the hotel was exhausting. I bet it is a lot of work! Anyway, it was a good stay but I'm not sure I'd go there again.

It was very clean. I wish they would do some sort of breakfast in the morning.

My name is Fady Aziz I reserved a double room through Hotels.com . I arrived around 1 pm I met Cindy at the reception I checked my reservation for a queen double room and then she said I can’t check in till 3 pm after reviewing my reservation through her . I came back after I found a man called Dino , he told me that she moved me from a double bed room to a single bed room and they do a have any more double rooms . Is that appropriate? What kind of management is this , I have my kids now how we gonna stay the next 4 days . Please I need a refund ., this is not professional. And now I had to take the single bed room cuz I am stuck. Unfortunately I had to reserve to my son and my daughter another hotel . Also unfortunately Hotels.com didn’t communicate with me and I will never gonna reserve anything through u guys again.

Amazing Nice hotel

The gentleman at the front desk is the only thing enjoyable about my stay at this location. The refrigerator was missing a leg and would tip over when I opened the door. I told the desk and I saw him write the note for maintenance to fix the issue. I was told that since it was Friday, it would have to wait until Monday. Monday came and went and on Wednesday I went back to the desk and told the very nice man that the refrigerator was still not fixed. He sighed and apologized, wrote another note, and that was it. I spent the week in an extended stay so I could cook for myself while working in the area but ended up eating out every night. It was only a matter of time before the refrigerator would tip all the way over and fall on top of me, so I could not buy groceries. The hallways wreaked of marijuana constantly. That was a HUGE issue for me. I stay in extended stays all the time, and I have dealt with residents before. I make a complaint, the desk tells the resident, and the next thing I know I have a resident knocking on my door telling me to mind my own business, or worse, so I kept my mouth shut until I was checking out. At night, people gather in the side parking lot and drink, hoot & holler, and smoke marijuana. I work 6am to 11pm seven days a week and I just don't have the time to mess around patrolling the parking lot, nor did I want a conflict with the residents outside. It already did not feel safe, so I saved my complaint until I checked out. Awful place, just awful.

Very nice property, staff was a little non- responsive to requests. My room was very clean & looked new. Rooms should have more then 2 Rolls of TP before Charging us. Overall for my 2 weeks it a very nice stay. Would Recommend to others in need.

Noisy. Room was super bright in the sleeping hours of the morning. They don’t have blackout curtains. Not at all comfortable sleep.

I needed to leave my room card. No one to give it to for safety. So i pushed the card under the desk rollup window.No instruction on how to leave the key in the room.so we felt for safety reasons we left it at the desk.

The room and overall appearance of the hotel was very clean and inviting. The gentleman working the front desk was knowledgeable and friendly. The only issue we had was no coffee maker in the room without purchase. We drink coffee at all hours so this was inconvenient. I would stay again however without hesitation

Never got to stay, as hotel was overbooked. Hotels.com never checked with hotel for availability.

My stay was great! It's a newer building so the rooms were very modern and clean. Front desk was very kind and courteous. Next, the shower was hot and the bed was super comfortable. The bathroom is very large thankfully! It was a quiet building with an amazing laundry room with coin and electronic payment options. Full fridge and microwave with two electric eyes to cook. You can bring your own cooking set or buy a new one at the front desk! Overall a great stay, I would stay again!

The only person working there worth going is Cindy. She is absolutely amazing and should be promoted.

I booked a room with two queen beds; I was given a room with one king bed and a pull-out couch. When I inquired with the front desk about it, I was told, “That’s all we’ve got.” We were given two towels and two washcloths for three guests; we were told that is their policy. SO incredibly inconvenient!!

I was amazed there are absolutely no amenities and you have to go through the front desk for everything.

Wish there was free breakfast but there are plenty of places to eat around here

Great place

No proper breakfast, hallways dirty

Staff was helpful. Room was clean and nice. Bring your own kitchen accessories to make things easier.

I choose to stay at Woodsprings suites because I'm waiting to move into my house and ive stayed before. Its ever so clean and nice. Minus the noisy neighbors, overall its kool.

Can hear everything above and below room. Can hear everyone walking and talking at all hours of the night. Room was clean

Once we walked in Mr. Foye was there to warmly greet us. Deano made our check in process not only easy but enjoyable… He made us feel right at home and that meant a lot to us as we were staying there for 2 weeks. The building is brand new, the whole facility was spotless, and the staff and other guests were very friendly. This will be our home away from home when we come to Chicagoland! Thank you again Mr. Foye and crew!!

It was great no complaints whatsoever. I will definitely go again soon

Good