Accommodation was in walking distance to the beach and the main street.

We booked 3 beds, and we had only 2. The second bedroom was supposed to have a double bed and a sofa bed. There was no sofa bed in the second room, we were told by Harris real estate it was in the lounge room. There were 3 couches in the loungeroom, and we had to work out which was the sofa bed then search for the linen. I pointed out to Harris Real estate given we paid $962 on accommodation the sofa bed should have been made up ready to go. After travelling a fair distance i found this unacceptable. The door into the accommodation was hard to open. The security door that leads onto the side street was unusable without a key or security code, which mean to return we had to use the sliding gate. A hold of $600 was put on our account for cleaning fees. This was in the event someone had to wipe down a bench or table, wash a dish, empty a dishwasher or clean a BBQ or empty and reline a bin. The fees are laughable given the floor was dirty and the cupboard doors had smears on them. Harris real estate can't make up a sofa bed or the very least place the linen on the bed but want to charge $600 to clean a dish if it was left. Beyond outrageous.