Clean rooms. Nice staff. Good location with Parking facilities.

Clean rooms. Nice staff. Good location with Parking facilities.

Good recent stay for Car Fest, newspapers were ordered but not delivered, breakfast was good, perfectly adequate.

Good recent stay for Car Fest, newspapers were ordered but not delivered, breakfast was good, perfectly adequate.

The staff were unfailingly helpful and pleasant. The room was clean and comfortable

The staff were unfailingly helpful and pleasant. The room was clean and comfortable

Restaurant staff were especially helpful

Restaurant staff were especially helpful

Good clean hotel which was ideally located for our trip.

Good clean hotel which was ideally located for our trip.

Great for overnight stay, easy to find. Clean and comfy. No issues

Great for overnight stay, easy to find. Clean and comfy. No issues

We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)

We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)

know rhe hotel for years being reliable

know rhe hotel for years being reliable

Having a Lounge area where you can relax and have a drink,,very good,

Having a Lounge area where you can relax and have a drink,,very good,

Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.

Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊

Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊

Quick friendly check in, just what was needed after a long drive

Quick friendly check in, just what was needed after a long drive

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

A particularly helpful welcome to an early check in before heading for a function. A comfortable and clean hotel with an excellent breakfast. The only negative is that the hotel, which I have been using for the last 5 years, is showing signs of age - probably ready for an. overhaul. Still very recommendable.

On arrival and after booking a double bed, we were informed that only single beds were available, eventually and after complaining we were put in an accessible room with double bed! Reception staff were not polite and didn’t even tell us where the room was! Extremely noisy room, fire alarm went off at 1:30am with lots of noise for the following 30 mins, room above constantly walking around and banging. Took ages to find a member of staff, informed them about alarm and noise but seamed nothing was done, noise above restarted at 6am! In all, one of the worst nights sleep I’ve ever experienced at a hotel, staff didn’t seam to give a damn? Holiday inns are generally ok but would not stay at this particular hotel again, especially after this experience.

On arrival and after booking a double bed, we were informed that only single beds were available, eventually and after complaining we were put in an accessible room with double bed! Reception staff were not polite and didn’t even tell us where the room was! Extremely noisy room, fire alarm went off at 1:30am with lots of noise for the following 30 mins, room above constantly walking around and banging. Took ages to find a member of staff, informed them about alarm and noise but seamed nothing was done, noise above restarted at 6am! In all, one of the worst nights sleep I’ve ever experienced at a hotel, staff didn’t seam to give a damn? Holiday inns are generally ok but would not stay at this particular hotel again, especially after this experience.

As a non UK visitor, I got the least room at the end of the building with a non functioning heater. I had strongly to insist to get another room. This is not ok for a serious hotel. I'll never book here again.

As a non UK visitor, I got the least room at the end of the building with a non functioning heater. I had strongly to insist to get another room. This is not ok for a serious hotel. I'll never book here again.

You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue

You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue