Hilton Charlotte University Place
Hotel em University Place, NC
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Inclui comodidades essenciaisJardim, Piscina, Cozinha ou kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Lakefront hotel connected to a shopping center in University City with free parking
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
TV
Jardim
Mapa de University Place, NC
Atrações nas proximidades
Quartos disponíveis
Deluxe Room, 2 Double Beds
Camas não especificadas • 35 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Executive Room, 2 Double Beds, Business Lounge Access
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Room, 1 King Bed
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Executive Room, 1 King Bed, Business Lounge Access
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Room, 1 King Bed, Lake View
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
2.0 / 10.0
Shower did not have hot water. Shower control loose and fell off. We checked in late night and got up at 7am and couldn’t shower. Charged for breakfast even though Honors member.
2.0 / 10.0
Shower did not have hot water. Shower control loose and fell off. We checked in late night and got up at 7am and couldn’t shower. Charged for breakfast even though Honors member.
1.0 / 10.0
Very nice hotel, however, customer service was possibly the worst I have ever experienced.
1) My gf and I checked in around 6:30am and intended to stay the day, get some rest, and do some work while on a business trip. Around 9, we were woken up by terribly load construction noise from the floor directly above us. Called the front desk to see if we could be moved somewhere else that was not so noisy. Was told the noise could be heard everywhere in the building and another room was not available. Was impossible to sleep or work, so called again, this time talking to the day shift manager. She said she'd walk around and see what the noise sounded like elsewhere. She called back and said she could hear the noise everywhere, but they finally agreed to move us to a new room. As soon as we got there, it there was no noise to be heard. Took them about three hours to move us to a different room.
2) A couple hours into being in the new room, it was apparent that the A/C was broken. Called the front desk, said engineering would be right up. Took them an hour to arrive. Asked for a different room and was given an upgrade.
3) My gf realized she'd left her makeup bag in one of the rooms. Called the front desk, said they'd look into it. Came downstairs half an hour later and they had not yet checked with housekeeping. Said they'd call us as soon as they found it. As of the time of this review it has been over 7 hours since then and they have not called back or offered compensation.
1.0 / 10.0
Very nice hotel, however, customer service was possibly the worst I have ever experienced.
1) My gf and I checked in around 6:30am and intended to stay the day, get some rest, and do some work while on a business trip. Around 9, we were woken up by terribly load construction noise from the floor directly above us. Called the front desk to see if we could be moved somewhere else that was not so noisy. Was told the noise could be heard everywhere in the building and another room was not available. Was impossible to sleep or work, so called again, this time talking to the day shift manager. She said she'd walk around and see what the noise sounded like elsewhere. She called back and said she could hear the noise everywhere, but they finally agreed to move us to a new room. As soon as we got there, it there was no noise to be heard. Took them about three hours to move us to a different room.
2) A couple hours into being in the new room, it was apparent that the A/C was broken. Called the front desk, said engineering would be right up. Took them an hour to arrive. Asked for a different room and was given an upgrade.
3) My gf realized she'd left her makeup bag in one of the rooms. Called the front desk, said they'd look into it. Came downstairs half an hour later and they had not yet checked with housekeeping. Said they'd call us as soon as they found it. As of the time of this review it has been over 7 hours since then and they have not called back or offered compensation.
5.0 / 10.0
Very pleased. Great room - comfortable beds- wonderful view- very clean- highly recommend!!!
5.0 / 10.0
Very pleased. Great room - comfortable beds- wonderful view- very clean- highly recommend!!!
5.0 / 10.0
Great hotel! My wife and I enjoyed our stay! Executive lounge was awesome, staff extremely friendly, our room was excellent and hotel very clean! Would definitely recommend!!
5.0 / 10.0
Great hotel! My wife and I enjoyed our stay! Executive lounge was awesome, staff extremely friendly, our room was excellent and hotel very clean! Would definitely recommend!!
5.0 / 10.0
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
1.0 / 10.0
The hotel is nice over all but our stay was horrible, unable to accommodate even a few minutes early of check in and that’s not so bad but then we get woken up at 2:30am by an emergency alarm and we are evacuated from the hotel, everyone was very confused and no hotel staff could be found, no explanation, no direction, myself, my husband and our daughter had to hike up the hill around to the front of the hotel along with several other guests to figure out what was going on and what we should do. After we finally get back in and go back to sleep, housekeeping decided to barge into our room 3 hours before checkout. The beds are rock hard…. Bathroom is tiny as can be….So my advice as someone who has stayed at more hotels than I can count…. Just pick somewhere else.
1.0 / 10.0
The hotel is nice over all but our stay was horrible, unable to accommodate even a few minutes early of check in and that’s not so bad but then we get woken up at 2:30am by an emergency alarm and we are evacuated from the hotel, everyone was very confused and no hotel staff could be found, no explanation, no direction, myself, my husband and our daughter had to hike up the hill around to the front of the hotel along with several other guests to figure out what was going on and what we should do. After we finally get back in and go back to sleep, housekeeping decided to barge into our room 3 hours before checkout. The beds are rock hard…. Bathroom is tiny as can be….So my advice as someone who has stayed at more hotels than I can count…. Just pick somewhere else.
5.0 / 10.0
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
2.0 / 10.0
I stayed in the VIp suite that was $400 a night and had a hot tub that was the selling point for me. We were unable to check in until around 530 because the room wasn’t clean. Once inside the room to unload our luggage we noticed hair grease on the headboard and there was mold on the top and bottom of the shower. I then tried to turn on the hot tub and the odor of raw sewage quickly came out so I turned it off. after that we tried to use the sink on the left but we couldn’t use it long because as soon as you would turn it on it would start coming out the drain and filling up the right sink.
2.0 / 10.0
I stayed in the VIp suite that was $400 a night and had a hot tub that was the selling point for me. We were unable to check in until around 530 because the room wasn’t clean. Once inside the room to unload our luggage we noticed hair grease on the headboard and there was mold on the top and bottom of the shower. I then tried to turn on the hot tub and the odor of raw sewage quickly came out so I turned it off. after that we tried to use the sink on the left but we couldn’t use it long because as soon as you would turn it on it would start coming out the drain and filling up the right sink.
10.0 / 10.0
Property was nice and easy access
10.0 / 10.0
Property was nice and easy access
4.0 / 10.0
Felt like I paid too much for the quality of this hotel. The guests next to me were loud and unruly and woke up several people at 3 am! Yes, they were removed from the hotel but still. Additionally, my room had a pest problem. I won’t be staying at another Hilton again.
10.0 / 10.0
This property was centrally located near all of the places that I had to visit while in Charlotte. There were lots of shopping and dining venues that were within walking distance. The hotel was clean, the rooms were nice, the staff was great! Next time I visit Charlotte, I will definitely book this hotel again.
10.0 / 10.0
This property was centrally located near all of the places that I had to visit while in Charlotte. There were lots of shopping and dining venues that were within walking distance. The hotel was clean, the rooms were nice, the staff was great! Next time I visit Charlotte, I will definitely book this hotel again.
4.0 / 10.0
Felt like I paid too much for the quality of this hotel. The guests next to me were loud and unruly and woke up several people at 3 am! Yes, they were removed from the hotel but still. Additionally, my room had a pest problem. I won’t be staying at another Hilton again.
2.0 / 10.0
This was one of the worst hotel stays I have ever had.
I travel frequently and have never given a bad review.
I had to change rooms a total of 3 times due to the first 2 rooms assigned to me having large amounts of mold in the bathroom. The first night we went to 3 different floors to get water from a vending machine and none of the machines were working so ended up going to the front desk to ask what was going on and was provided with 2 bottled waters. The 3rd room change the day before my departure was due to the loud banging on the floor above for hours (was told due to hotel construction) on a Sunday at 3pm. The 3rd room which the front desk said they checked before we went in there had BROKEN door lock on the inside! NO attention to details.
The only person that showed any concern for our terrible experience was a front desk associate that apologized and offered 1 complimentary breakfast the day we left. No manager every followed up.
Poor customer service, run down hotel, noisy.
Not the typical service I am used to from a Hilton Hotel.
As a courtesy every guest should be made aware of the loud noise throughout the hotel due to construction before they book and upon check in.
2.0 / 10.0
This was one of the worst hotel stays I have ever had.
I travel frequently and have never given a bad review.
I had to change rooms a total of 3 times due to the first 2 rooms assigned to me having large amounts of mold in the bathroom. The first night we went to 3 different floors to get water from a vending machine and none of the machines were working so ended up going to the front desk to ask what was going on and was provided with 2 bottled waters. The 3rd room change the day before my departure was due to the loud banging on the floor above for hours (was told due to hotel construction) on a Sunday at 3pm. The 3rd room which the front desk said they checked before we went in there had BROKEN door lock on the inside! NO attention to details.
The only person that showed any concern for our terrible experience was a front desk associate that apologized and offered 1 complimentary breakfast the day we left. No manager every followed up.
Poor customer service, run down hotel, noisy.
Not the typical service I am used to from a Hilton Hotel.
As a courtesy every guest should be made aware of the loud noise throughout the hotel due to construction before they book and upon check in.
5.0 / 10.0
The hotel was very clean and eco-friendly.
6.0 / 10.0
It needs updating. Service could be better. Great bartender (I forgot his name). Middle of the night noise disturbances from other guests that woke me up. Likely wouldn’t stay here again.
6.0 / 10.0
It needs updating. Service could be better. Great bartender (I forgot his name). Middle of the night noise disturbances from other guests that woke me up. Likely wouldn’t stay here again.
5.0 / 10.0
The hotel was very clean and eco-friendly.
3.0 / 10.0
Room was not ready for us well after checkin time. There was no effort to make up for our lost time. We had an event to get to so the delayed check in was disappointing.
6.0 / 10.0
Would have been nice to know the hotel was under construction prior to check in. I understand that construction and remodeling will happen but maybe dont put people in rooms next to the construction area. Just loved the 7am saws running. Besides that hotel was ok, not sure I would pay the amount I did to stay there again.
6.0 / 10.0
Would have been nice to know the hotel was under construction prior to check in. I understand that construction and remodeling will happen but maybe dont put people in rooms next to the construction area. Just loved the 7am saws running. Besides that hotel was ok, not sure I would pay the amount I did to stay there again.
3.0 / 10.0
Room was not ready for us well after checkin time. There was no effort to make up for our lost time. We had an event to get to so the delayed check in was disappointing.
10.0 / 10.0
It was great
8.0 / 10.0
Bathroom
10.0 / 10.0
It was great
8.0 / 10.0
Bathroom
6.0 / 10.0
The hotel itself was ok, but i had some problems with housekeeping.
personal items were missing and never found….(one of them was my wedding ring)
make sure you use the safe for ‘everything’ !
6.0 / 10.0
The hotel itself was ok, but i had some problems with housekeeping.
personal items were missing and never found….(one of them was my wedding ring)
make sure you use the safe for ‘everything’ !
6.0 / 10.0
While the view and the room were beautiful, upon booking we were not informed of the construction taking place. Friday morning we were woken up to loud banging and drilling. By Friday evening there was a strong chemical smell in our room. It may have been paint. Also during check in the gentleman barely spoke and did not bother to explain my rate or anything, turns out I was overcharged $60 with no explanation at the time.
6.0 / 10.0
While the view and the room were beautiful, upon booking we were not informed of the construction taking place. Friday morning we were woken up to loud banging and drilling. By Friday evening there was a strong chemical smell in our room. It may have been paint. Also during check in the gentleman barely spoke and did not bother to explain my rate or anything, turns out I was overcharged $60 with no explanation at the time.
8.0 / 10.0
Nice property, some staff at the front desk rude. Need better customers service. My door had to be slam to close. Nice outside area. The food is pretty good
8.0 / 10.0
Nice property, some staff at the front desk rude. Need better customers service. My door had to be slam to close. Nice outside area. The food is pretty good
Perguntas frequentes
Quanto custa este hotel em comparação com outros em University Place?
O preço médio de um alojamento em University Place é de 131 € por noite. Este alojamento é 2 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hilton Charlotte University Place. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Hilton Charlotte University Place. Aproveite a água!
Hilton Charlotte University Place permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Hilton Charlotte University Place?
Encontrámos 9 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.
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