Good

Good

I stayed in this hotel twice during this week's visit to Toulouse. I will stay here again if I come to Toulouse again.

Hotel location facilities and internal condition were very good. The building was however scaffolded and the builders started work at around 10am causing noise and dirt. Fortunately we left the building at around that time so for us there was no great inconvenience.

Hotel location facilities and internal condition were very good. The building was however scaffolded and the builders started work at around 10am causing noise and dirt. Fortunately we left the building at around that time so for us there was no great inconvenience.

We really like this hotel, it's in walking distance to important attractions. Hotel is very clean and nice. I had some sort of medical emergency and the front desk clerk Lorys was super helpful and caring. Help us find the right person to temporarily relive the symptom and later find a doctor nearby, be our interpreter in our communication due to we can't speak French, check on us periodically to see if we need any other help. I am so thankful that I stayed in Pullman hotel and had such a nice front desk personal to help me going through a difficult time. I will definitely stay here again and recommend others to stay in this hotel too.

We really like this hotel, it's in walking distance to important attractions. Hotel is very clean and nice. I had some sort of medical emergency and the front desk clerk Lorys was super helpful and caring. Help us find the right person to temporarily relive the symptom and later find a doctor nearby, be our interpreter in our communication due to we can't speak French, check on us periodically to see if we need any other help. I am so thankful that I stayed in Pullman hotel and had such a nice front desk personal to help me going through a difficult time. I will definitely stay here again and recommend others to stay in this hotel too.

Amazing hotel, the location is excellent right in the heart of Toulouse. Room was spacious and spotless. All of the hotel staff were brilliant and nothing was too much trouble for them. Cocktails in the hotel bar were lovely and would recommend the breakfast which is plentiful with great choice. Would highly recommend this hotel if you’re thinking of staying in Toulouse.

Amazing hotel, the location is excellent right in the heart of Toulouse. Room was spacious and spotless. All of the hotel staff were brilliant and nothing was too much trouble for them. Cocktails in the hotel bar were lovely and would recommend the breakfast which is plentiful with great choice. Would highly recommend this hotel if you’re thinking of staying in Toulouse.

Staff got an average rating due to 2 conflicting ratings. The front desk check in and receptionist was excellent. In contrast the restaurant staff was quite poor. There was no one in the restaurant and when we sat down and started to order food, we were told we were not in the restaurant seating and had to move 15 feet over to a different table in a large empty room to qualify to order dinner. This was all while the staff was not very friendly. They charged high prices for what is probably the worst food in all my travelling. They must have had prepared meals in the back that they pawned off as freshly prepared. After telling us, two of the few dishes were no longer available, my daughter ordered one of the alternative entrées and was told they just sold the last one. We all had to order the same chicken dish, which had chicken breast, which literally was chicken paste due to how it was prepared or cooked it. It was inedible. Facilities were pretty good.

Staff got an average rating due to 2 conflicting ratings. The front desk check in and receptionist was excellent. In contrast the restaurant staff was quite poor. There was no one in the restaurant and when we sat down and started to order food, we were told we were not in the restaurant seating and had to move 15 feet over to a different table in a large empty room to qualify to order dinner. This was all while the staff was not very friendly. They charged high prices for what is probably the worst food in all my travelling. They must have had prepared meals in the back that they pawned off as freshly prepared. After telling us, two of the few dishes were no longer available, my daughter ordered one of the alternative entrées and was told they just sold the last one. We all had to order the same chicken dish, which had chicken breast, which literally was chicken paste due to how it was prepared or cooked it. It was inedible. Facilities were pretty good.

Room’s rug was dirty and made the room smelly. Bed only had one pillow and two shams and they were lumpy and badly beaten. Staff was ok. Not nasty but not extra friendly.

Room’s rug was dirty and made the room smelly. Bed only had one pillow and two shams and they were lumpy and badly beaten. Staff was ok. Not nasty but not extra friendly.

This was a wonderful hotel. The service was fantastic! Toulouse was a beautiful new town for us to discover and the Pullman staff was delightful.

This was a wonderful hotel. The service was fantastic! Toulouse was a beautiful new town for us to discover and the Pullman staff was delightful.

Check in was exceptionally friendly and informative. We had three rooms and everyone was very happy the bedrooms were spotless. We will return for sure.

Check in was exceptionally friendly and informative. We had three rooms and everyone was very happy the bedrooms were spotless. We will return for sure.

Was only there for two nights- all very straight forward. Breakfast was great with delicious options. Staff seemed not to know that Dining room would not open Sunday night. - eventually I had room service when dining room failed to open having been told first 6pm then 6:30 then 7pm Was expecting to have a puppy anyway on the second night and so didn’t change from room with damaged carpet(puppy did not contribute to damage) All went well. The lobby looks great this time around and I was very glad for convenience of Cathedral near by . Sorry not to have been able to shop in Toulouse (Sunday) as this was convenient to what I would have enjoyed and did enjoy from my longer trip, 6 years ago

Was only there for two nights- all very straight forward. Breakfast was great with delicious options. Staff seemed not to know that Dining room would not open Sunday night. - eventually I had room service when dining room failed to open having been told first 6pm then 6:30 then 7pm Was expecting to have a puppy anyway on the second night and so didn’t change from room with damaged carpet(puppy did not contribute to damage) All went well. The lobby looks great this time around and I was very glad for convenience of Cathedral near by . Sorry not to have been able to shop in Toulouse (Sunday) as this was convenient to what I would have enjoyed and did enjoy from my longer trip, 6 years ago

Nice hotel with attentive reception staff. Annoyingly had to wait an hour for the rooms to be made up despite getting there at 6pm. Bar staff availability seemed to be a major problem. Despite being open there was never anyone around. Breakfast was very expensive at €32 per head even for kids so we went out every morning.

Nice hotel with attentive reception staff. Annoyingly had to wait an hour for the rooms to be made up despite getting there at 6pm. Bar staff availability seemed to be a major problem. Despite being open there was never anyone around. Breakfast was very expensive at €32 per head even for kids so we went out every morning.

Good hotel but had to wait for bar service!

Good hotel but had to wait for bar service!

Excellent!

Excellent!

Art in the lobby

Art in the lobby

Excellent !

Excellent !

Beautiful hotel - slept well with no noise. Comfy beds. Amazing and helpful staff.

Beautiful hotel - slept well with no noise. Comfy beds. Amazing and helpful staff.

Good