A great experience from check in to check out. Reception staff rushed out to get our cases when we parked in the wrong place in front of the hotel and gave detailed directions to get to the parking. We seemed to have been upgraded to an executive room, which was spacious, with a comfortable bed and a real treat, a bath and separate shower in the bathroom. Nice view from window across the rooftops to the belfry of the Town Hall. Although we had access to the Executive Lounge, we were so busy with family that we didn't have time to use it. Particularly impressed by the speed with which housekeeping resolved a blocked toilet. Breakfast offered a great choice of hot and cold food, salads, fruit and Sue loved the pancake machine. All in all a great stay and value for money.

Room 520. Too dark & too hot. The room does not have enough lights in the bedroom. It’s is far too dark. I put the aid on on when we went into the room as it was very hot. It was on the lowest temperature for 3 days never cooled down.

Large room, very friendly cleaners, friendly reception, location is nothing less than perfect - a lot of good things I don't want to sound picky, But there was a few elements which caught the eye - on Sundays there is no room service although the information onsite said there was, it is visible that the hotel is a bit worn out, the breakfast room is "well-packed", the safe in the room didn't work, the tea offered in the room was camomile

The cleanliness & comfort issues are good. I've questions as below: 1) Buggages delivery is needed to raise after the check in at your hotel right? 2) Can you help me to add the points of my stay in your hotel to my Hilton Honors#2278987074, thankyou very much.

The hotel is literally steps from the Central train station. If your room is on that side you can listen to the bums and partiers make noise all night. You also get the sirens of the police/ambulances that respond multiple times a night to deal with them. There are multiple homeless around the hotel that sleep against it and panhandle. The hotel has a run down appearance. Not dirty per se, but not clean and well maintained. The room was the same. Daily cleaning was not done well, and things like coffee and cups were not re-stocked every day. Hotel restaurant was good, but limited menu and very overpriced. Breakfast was a very good buffet. Hotel is convenient for the train, and is on the edge of the tourist area which made for easy walking access to the area. I chose this hotel based on the Hilton name but I don’t feel it lived up to the quality that should be expected from Hilton.

The hotel is literally steps from the Central train station. If your room is on that side you can listen to the bums and partiers make noise all night. You also get the sirens of the police/ambulances that respond multiple times a night to deal with them. There are multiple homeless around the hotel that sleep against it and panhandle. The hotel has a run down appearance. Not dirty per se, but not clean and well maintained. The room was the same. Daily cleaning was not done well, and things like coffee and cups were not re-stocked every day. Hotel restaurant was good, but limited menu and very overpriced. Breakfast was a very good buffet. Hotel is convenient for the train, and is on the edge of the tourist area which made for easy walking access to the area. I chose this hotel based on the Hilton name but I don’t feel it lived up to the quality that should be expected from Hilton.

Conveniently located to the most amazing shopping and dining experiences.

It's literally across the square from the train station and the metro. Cannot ask for a better location, the Gtmrand Place was a very short walk away, along with a bustling centre with good and shopping. The area offered everything you'd ever need within walking distance. The atonium and mini europe are a short ride awayby metro, staff was amazing on getting us around on the metro.