It’s ok for a quick stop

It’s ok for a quick stop

Nice and close to several places.

Nice and close to several places.

Great location just off of I-25. Nice quiet area and felt safe, unlike other hotels just off of I-25 which we checked out before booking this one.

Great location just off of I-25. Nice quiet area and felt safe, unlike other hotels just off of I-25 which we checked out before booking this one.

Somewhat hidden entrance in/out of the parking lot right next to a gas station. The staff were excellent though.

Somewhat hidden entrance in/out of the parking lot right next to a gas station. The staff were excellent though.

Property description greatly exaggerated

Property description greatly exaggerated

Where do I even start… My dog and I were evacuated due to wildfires and searched for pet friendly properties and booked a king sized room for me and my dog. Apparently they don’t have king sized rooms for pets so they put me in a dark, dank, tiny room with 2 full beds in the back of the property along the highway with an exterior door in a part of the hotel with no other cars in the parking lot and seemingly no other guests. As a woman traveling alone I booked this hotel because it looks like a hotel with interior entrance rooms but that’s not the case, only a portion of the rooms are interior. It felt very abandoned and unsafe. If they don’t offer king rooms for pets then they should show the options for pet rooms so that you can select one when you book. If I had known the type of room I would be receiving I would have booked at another property. I attempted to get a refund from both Expedia and the property so I could just leave and go somewhere else but they refused. Staff was rude, unhelpful and the owners are thieves. The property stinks like old food inside, looks nothing like the photos, restaurant/bar is shut down, trash and spills and filth in the hallways and stairwells, the only decent thing about this hotel is the outdoor pool and the grounds in the back. They still have not released my charge for incidentals after 2 days. I will never book through Expedia again and I’m deleting my account and I will never stay at another Best Western property again Beware

Where do I even start… My dog and I were evacuated due to wildfires and searched for pet friendly properties and booked a king sized room for me and my dog. Apparently they don’t have king sized rooms for pets so they put me in a dark, dank, tiny room with 2 full beds in the back of the property along the highway with an exterior door in a part of the hotel with no other cars in the parking lot and seemingly no other guests. As a woman traveling alone I booked this hotel because it looks like a hotel with interior entrance rooms but that’s not the case, only a portion of the rooms are interior. It felt very abandoned and unsafe. If they don’t offer king rooms for pets then they should show the options for pet rooms so that you can select one when you book. If I had known the type of room I would be receiving I would have booked at another property. I attempted to get a refund from both Expedia and the property so I could just leave and go somewhere else but they refused. Staff was rude, unhelpful and the owners are thieves. The property stinks like old food inside, looks nothing like the photos, restaurant/bar is shut down, trash and spills and filth in the hallways and stairwells, the only decent thing about this hotel is the outdoor pool and the grounds in the back. They still have not released my charge for incidentals after 2 days. I will never book through Expedia again and I’m deleting my account and I will never stay at another Best Western property again Beware

Nice

Nice

This property was fine. There wasn’t anything bad or great about it. My one complaint was…I was a female traveling by myself and I was given a room in a back corner by an exit door. I would be lying to say it wasn’t a concern. But it was too late in the evening to try to mess around with switching rooms. I stayed in the area again a few nights later and decided to stay elsewhere.

This property was fine. There wasn’t anything bad or great about it. My one complaint was…I was a female traveling by myself and I was given a room in a back corner by an exit door. I would be lying to say it wasn’t a concern. But it was too late in the evening to try to mess around with switching rooms. I stayed in the area again a few nights later and decided to stay elsewhere.

The staff was all very friendly and the cleaning staff especially did such a fantastic job!!

The staff was all very friendly and the cleaning staff especially did such a fantastic job!!

Food and drink were excellent breakfast area was messy

Food and drink were excellent breakfast area was messy

Some of the breakfast hot food was cool. We stayed 4 nights and no one came to empty our trash or give us clean towels until we emptied our own. Other than that it was a great place to stay. A little hard to get to but that isn’t the fault of your establishment.

Some of the breakfast hot food was cool. We stayed 4 nights and no one came to empty our trash or give us clean towels until we emptied our own. Other than that it was a great place to stay. A little hard to get to but that isn’t the fault of your establishment.

Tina was amazing at check in. Gave me exactly the kind of room i asked for. Her custom service is amazing. She went above and beyond for me. Thank you Tina!! The room was super clean and close to the hospital. Breakfast was good.

Tina was amazing at check in. Gave me exactly the kind of room i asked for. Her custom service is amazing. She went above and beyond for me. Thank you Tina!! The room was super clean and close to the hospital. Breakfast was good.

The room was very nice and clean. The parking was free and convenient. The pool area was nice. The only problem was that we were put in a room on the second floor in a part of the hotel that didn’t have an elevator. It made getting our luggage around quite difficult.

The room was very nice and clean. The parking was free and convenient. The pool area was nice. The only problem was that we were put in a room on the second floor in a part of the hotel that didn’t have an elevator. It made getting our luggage around quite difficult.

Employees were very friendly after a hard day on the road!

Employees were very friendly after a hard day on the road!

Though it is a bit out dated the bed was real comfortable, the shower had great water pressure and the breakfast was good. Definitely a good stay for the price!

Though it is a bit out dated the bed was real comfortable, the shower had great water pressure and the breakfast was good. Definitely a good stay for the price!

The front desk was friendly and welcoming. For being right in a shopping area, this hotel had nice outdoor areas with a great pool, courtyard, and grassy areas with nice views of the Rockies. My biggest complaint was noise -- there was a girls sports team staying there and the kids were running up and down our hallway yelling at 10 pm. Not the staff's fault but they could have been paying attention and done something about it (not to mention the parents and coaches with the kids). A word of warning: our room overlooked an interior hallway. If you don't want this be sure to request a room with an exterior window.

The front desk was friendly and welcoming. For being right in a shopping area, this hotel had nice outdoor areas with a great pool, courtyard, and grassy areas with nice views of the Rockies. My biggest complaint was noise -- there was a girls sports team staying there and the kids were running up and down our hallway yelling at 10 pm. Not the staff's fault but they could have been paying attention and done something about it (not to mention the parents and coaches with the kids). A word of warning: our room overlooked an interior hallway. If you don't want this be sure to request a room with an exterior window.