Nice hotel well located, nice rooms and good breakfast. Would have been 5 stars had we been allowed to use the rooftop pool which was closed for the season despite the weather being 25 degrees in October (the whole week we were there)…

Nice hotel well located, nice rooms and good breakfast. Would have been 5 stars had we been allowed to use the rooftop pool which was closed for the season despite the weather being 25 degrees in October (the whole week we were there)…

Our recent stay at the coastal hotel in Naples offered a mix of delightful experiences and a few areas for improvement. The hotel's prime location provided stunning seaside views, which we enjoyed from our room and during breakfast. The proximity to the coastline also allowed for refreshing morning runs. The room, albeit not the twin room we initially requested, was well-appointed and spacious, meeting our needs with its cleanliness and amenities, including a fitness area and a sizable pool. Dining options around the hotel impressed us with their quality and reasonable pricing. However, our check-in process did not meet expectations. Despite the offer of complimentary drinks, the delay in room readiness and the subsequent unfulfilled promise of a twin room were disappointing, especially after a three-hour wait. Additionally, while we anticipated the distance into the city and the associated taxi costs, it is something for future guests to consider when planning their stay. Overall, our experience was pleasurable, with the exception of the initial hiccup at check-in. We hope to see improvements in this area to match the high standards of the other services provided.

Our recent stay at the coastal hotel in Naples offered a mix of delightful experiences and a few areas for improvement. The hotel's prime location provided stunning seaside views, which we enjoyed from our room and during breakfast. The proximity to the coastline also allowed for refreshing morning runs. The room, albeit not the twin room we initially requested, was well-appointed and spacious, meeting our needs with its cleanliness and amenities, including a fitness area and a sizable pool. Dining options around the hotel impressed us with their quality and reasonable pricing. However, our check-in process did not meet expectations. Despite the offer of complimentary drinks, the delay in room readiness and the subsequent unfulfilled promise of a twin room were disappointing, especially after a three-hour wait. Additionally, while we anticipated the distance into the city and the associated taxi costs, it is something for future guests to consider when planning their stay. Overall, our experience was pleasurable, with the exception of the initial hiccup at check-in. We hope to see improvements in this area to match the high standards of the other services provided.

Our room was beautiful but no one offered to help us get our bags to the room, the air conditioner did not work very well, there was no bottled water in the fridge and one of the bedside lights did not work. We did switch lightbulbs with another lamp and it worked

Our room was beautiful but no one offered to help us get our bags to the room, the air conditioner did not work very well, there was no bottled water in the fridge and one of the bedside lights did not work. We did switch lightbulbs with another lamp and it worked

The room had a Murphy bed. No outlets near the bed for phone/alarm. Needed wake up call but phone was also on other side of room. Outlet was across the room. (10feet away) Light bulb missing in bed side reading light. When checkout, told clerk that was the worse room - he agreed! Global’s conference next door . Street filled with police/security.

The room had a Murphy bed. No outlets near the bed for phone/alarm. Needed wake up call but phone was also on other side of room. Outlet was across the room. (10feet away) Light bulb missing in bed side reading light. When checkout, told clerk that was the worse room - he agreed! Global’s conference next door . Street filled with police/security.