Lobby is fine, floors have buckling carpet, were dirty and not well maintained. Rooms were clean and decent space but should be redone. Parking is overcrowded- there were events there. People were cleaning ongoing but could not keep up with food in halls etc. Hotel needs a refresh

Lobby is fine, floors have buckling carpet, were dirty and not well maintained. Rooms were clean and decent space but should be redone. Parking is overcrowded- there were events there. People were cleaning ongoing but could not keep up with food in halls etc. Hotel needs a refresh

Overall great stay! The location was perfect to walk to the beach. Hotel staff was friendly and helpful. We were placed in a room with an adjoining door which was fine the 1st night of our stay. However, the 2nd night there was a large party with a lot of yelling and partying into the late hours in the room next door. The front desk did go talk to the other group to keep the volume down at twice when I called and the office offered to move us if it continued to be an issue. Shortly after midnight the group quieted down. We've stayed in many different hotels and never heard a peep from the other side of adjoining rooms. This hotel did not have the quality of doors I have come to expect and we heard everything from next door. Would not be my first choice for a quiet getaway.

Overall great stay! The location was perfect to walk to the beach. Hotel staff was friendly and helpful. We were placed in a room with an adjoining door which was fine the 1st night of our stay. However, the 2nd night there was a large party with a lot of yelling and partying into the late hours in the room next door. The front desk did go talk to the other group to keep the volume down at twice when I called and the office offered to move us if it continued to be an issue. Shortly after midnight the group quieted down. We've stayed in many different hotels and never heard a peep from the other side of adjoining rooms. This hotel did not have the quality of doors I have come to expect and we heard everything from next door. Would not be my first choice for a quiet getaway.

Couldn't get the King Room with Intercoastal and Ocean view that I reserved, in March, because of hotel renovations being done. The noise from it was loud and annoying. I had no car and the restaurant was closed for remodeling. A very limited lunch/dinner menu was offered by a cook, in the bar area. About 5 items were on it, nothing of which was appealing. I was not about to pay to have food delivered. This is advertised as a high-end resort and said they had shuttle to their beach, they don't. This was supposed to be an R&R vacation, after having gone through Chemo for cancer last year. I saved up money and I was near tears over this whole disappointing stay. I am a 76 year old widow and I asked the hotel for some kind of discount off my bill. I do not want a free stay or room offer. I'll see what happens.

Couldn't get the King Room with Intercoastal and Ocean view that I reserved, in March, because of hotel renovations being done. The noise from it was loud and annoying. I had no car and the restaurant was closed for remodeling. A very limited lunch/dinner menu was offered by a cook, in the bar area. About 5 items were on it, nothing of which was appealing. I was not about to pay to have food delivered. This is advertised as a high-end resort and said they had shuttle to their beach, they don't. This was supposed to be an R&R vacation, after having gone through Chemo for cancer last year. I saved up money and I was near tears over this whole disappointing stay. I am a 76 year old widow and I asked the hotel for some kind of discount off my bill. I do not want a free stay or room offer. I'll see what happens.

Front desk staff was incredibly helpful and cheerful. Room service was bad. Food was mediocre at best and not prepared to order. No condiments. Not even salt & pepper. One glass of water to share with 2 meals. Room is worn needs help. Water leaked into closet a soaked my wife’s shoes. Coffee bar was well stocked and nice

Very nice stay