Clean hotel with great staff. The bed was really comfortable and the included breakfast was the bomb!

Very nice area.

I booked the hotel at a prep rate for the holiday weekend and the pool and jacuzzi were closed. They started demolition with jackhammers at 9 am on the holiday morning. I was unaware that the property was under construction. The staff was dressed in bootie shorts and there was trash outside the door. No up to par!

I love that it was close to a grocery store and that they offer free breakfast.

I love that it was close to a grocery store and that they offer free breakfast.

This is always my go-to for Truckee stays. The staff is great, particularly the morning dining staff. Amenities are abundant and cleanliness is on point.

This is always my go-to for Truckee stays. The staff is great, particularly the morning dining staff. Amenities are abundant and cleanliness is on point.

Very comfortable

Very comfortable

After approving our late check out request a week before our arrival they denied it when we got there. I specifically picked this hotel for the hot tub and in house restaurant. The website boasts of a heated pool and hot tub. Half the courtyard was destroyed and the hot tub was beyond out of commission. Fenced off piles of dirt everywhere. There was a plumbing problem in the ceiling outside our room the entire stay so we dealt with construction sounds the entire 4 day stay. And when my girlfriend asked the front desk for help she was brushed off saying that since we booked with a third party website they couldn’t help us. The water was shut off for a few hours one of the days. Then the last evening we were there the power was out for 5 hours so we sat in the dark until we finally fell asleep. Breakfast was good tho.

Staff was nice, bed were comfortable, good location, breakfast was better than most hotels.

After approving our late check out request a week before our arrival they denied it when we got there. I specifically picked this hotel for the hot tub and in house restaurant. The website boasts of a heated pool and hot tub. Half the courtyard was destroyed and the hot tub was beyond out of commission. Fenced off piles of dirt everywhere. There was a plumbing problem in the ceiling outside our room the entire stay so we dealt with construction sounds the entire 4 day stay. And when my girlfriend asked the front desk for help she was brushed off saying that since we booked with a third party website they couldn’t help us. The water was shut off for a few hours one of the days. Then the last evening we were there the power was out for 5 hours so we sat in the dark until we finally fell asleep. Breakfast was good tho.

Staff was nice, bed were comfortable, good location, breakfast was better than most hotels.

Unique? Nothing unique, but I liked the place. The location was more "vacation-land" than any of the other places I stayed at this trip. The only "fly in the ointment" was a chip in the sink bowl, but it didn't seem to leak.

Unique? Nothing unique, but I liked the place. The location was more "vacation-land" than any of the other places I stayed at this trip. The only "fly in the ointment" was a chip in the sink bowl, but it didn't seem to leak.

It was comfortable

It was comfortable

quick overnight stay and was ideal for our needs.

quick overnight stay and was ideal for our needs.

Room was not ready when arrived an hour and 15 minutes after check in. We had to wait another 20 minutes. Food was left in room from previous customer. Phone to call front desk didn't work. For the price property lacking. Desk clerk was in their phone often.

Clean and comfortable room. Good breakfast.

Clean and comfortable room. Good breakfast.

Room was not ready when arrived an hour and 15 minutes after check in. We had to wait another 20 minutes. Food was left in room from previous customer. Phone to call front desk didn't work. For the price property lacking. Desk clerk was in their phone often.

Beautiful area; clean and comfortable; friendly staff; would definitely stay here again

Beautiful area; clean and comfortable; friendly staff; would definitely stay here again

The pool area was nice. Construction zone very noisy! Dogs barking. Overpriced. Requested second night room to be freshened up and new towels with the door hanger, no response finally I tracked down housekeeping in the hallway and they gave me new towels. Will never return to this location and very unlikely that I would stay at any best western again.

The pool area was nice. Construction zone very noisy! Dogs barking. Overpriced. Requested second night room to be freshened up and new towels with the door hanger, no response finally I tracked down housekeeping in the hallway and they gave me new towels. Will never return to this location and very unlikely that I would stay at any best western again.

We enjoyed it so much we stayed an extra night.

We enjoyed it so much we stayed an extra night.

Nice hotel. Somewhat dated. We asked to have our room made up but was not done. We even called to confirm before we left for the day.

Nice hotel. Somewhat dated. We asked to have our room made up but was not done. We even called to confirm before we left for the day.

I worked for me