So it was heavily under constructjon. The power went out for 5 hours in total darkness.

So it was heavily under constructjon. The power went out for 5 hours in total darkness.

Worst hotel experience in my life. When we arrived at the front, the main lobby gates were closed and under renovation, with no staff to greet us. The front had no parking signs so it was unclear where we were supposed to go. We had to call the reception to ask how to park and get into the lobby. Since the main gates were closed, we had to walk through a busy bar just to get to the front desk. Some of the walls inside are also taken out and it does not look nice. We booked this hotel to celebrate my birthday and specifically for the pool, but the pool was closed. They said we could use the other hotel’s pool but we had to walk through the village in our swim gear to get there and it took around 10min. The room had no menu, and the TV is cable only. We paid around $751 total for two nights but it is not worth it at all. They would not give any refund and we are extremely unsatisfied. We contacted hotels.com to ask for a refund but no word yet, hoping we can get some reimbursement. The parking also costed an extra $37.

Worst hotel experience in my life. When we arrived at the front, the main lobby gates were closed and under renovation, with no staff to greet us. The front had no parking signs so it was unclear where we were supposed to go. We had to call the reception to ask how to park and get into the lobby. Since the main gates were closed, we had to walk through a busy bar just to get to the front desk. Some of the walls inside are also taken out and it does not look nice. We booked this hotel to celebrate my birthday and specifically for the pool, but the pool was closed. They said we could use the other hotel’s pool but we had to walk through the village in our swim gear to get there and it took around 10min. The room had no menu, and the TV is cable only. We paid around $751 total for two nights but it is not worth it at all. They would not give any refund and we are extremely unsatisfied. We contacted hotels.com to ask for a refund but no word yet, hoping we can get some reimbursement. The parking also costed an extra $37.

I wish you could have told me none of the hotel amenities would be available prior to booking the room. No amenities were available due to remodel. In fact you have to walk around the hotel cut through mid-chief bar Hilton can do better just failure throughout the hotel. Even the staff were embarrassed!!!!!!

I wish you could have told me none of the hotel amenities would be available prior to booking the room. No amenities were available due to remodel. In fact you have to walk around the hotel cut through mid-chief bar Hilton can do better just failure throughout the hotel. Even the staff were embarrassed!!!!!!

A nice hotel in a super location. The underground tunnel into the whistler square is great. The facilities are ok but the breakfast was a bit of a let down.

A nice hotel in a super location. The underground tunnel into the whistler square is great. The facilities are ok but the breakfast was a bit of a let down.