I had originally booked for 4 adults and before arriving I requested and ADA room. When I called I was not informed that the ADA room was only going to accommodate 2 adults if I knew this I would have kept my original reservation. My fiance had to sleep on the floor after a day at one of the parks. The only positive was the manager that fixed the issue but the employees did not try to think of another solution other than wanting to charge me for an extra room. The front desk was also short staff on what became a busy night when I arrived(Friday night).

Had an Excellent stay. Would recommend this place to everyone.

This was a fantastic stay! Just minutes from Disney, this hotel had everything you wanted. The staff was super friendly, the breakfast was very good each morning, and our room was clean and comfortable. We also received daily housekeeping which is hard to find nowadays. We will definitely return for a future trip.

This was a fantastic stay! Just minutes from Disney, this hotel had everything you wanted. The staff was super friendly, the breakfast was very good each morning, and our room was clean and comfortable. We also received daily housekeeping which is hard to find nowadays. We will definitely return for a future trip.

Great place. Best value for the money in Disney area. Clean, attentive staff, great location. Did I say clean clean clean. Stay here if you're looking for value, a clean hotel and a great location to everything Disney.

If you’re looking for a clean, free breakfast, GREAT LOCATION inexpensive hotel with basic needs, this is your place. Great value remodeled rooms but nothing fancy. Nice inexpensive CLEAN hotel!

Great place. Best value for the money in Disney area. Clean, attentive staff, great location. Did I say clean clean clean. Stay here if you're looking for value, a clean hotel and a great location to everything Disney.

If you’re looking for a clean, free breakfast, GREAT LOCATION inexpensive hotel with basic needs, this is your place. Great value remodeled rooms but nothing fancy. Nice inexpensive CLEAN hotel!

Excellent room awesome breakfast this is the place to stay !!!

The hotel had a bus route to and from Disneyworld parks, and other parks near the hotel. This saved on uber, or renting a car. They helped with a scooter I needed. The bus company was very helpful getting me on and off there buses

The hotel had a bus route to and from Disneyworld parks, and other parks near the hotel. This saved on uber, or renting a car. They helped with a scooter I needed. The bus company was very helpful getting me on and off there buses

The hotel was ok. The floor in the room was swept but seems like it had never been mopped. We walked barefoot and within an hour our feet were black on the bottom the showerhead had barely no pressure. And the toilet was difficult to flush. Some of our towels had holes in them. She had to actually hold down the handle for it to flush. The beds were comfortable. Breakfast was OK. The two pancake makers were broken and the other hot options were only like two options per day. Couple of times the juice machine was also out of service. So even though the price is lower, I still don’t think it’s worth it to stay here.

The hotel was ok. The floor in the room was swept but seems like it had never been mopped. We walked barefoot and within an hour our feet were black on the bottom the showerhead had barely no pressure. And the toilet was difficult to flush. Some of our towels had holes in them. She had to actually hold down the handle for it to flush. The beds were comfortable. Breakfast was OK. The two pancake makers were broken and the other hot options were only like two options per day. Couple of times the juice machine was also out of service. So even though the price is lower, I still don’t think it’s worth it to stay here.

Gentleman that checked us in was friendly and room was fine except for stain on bathroom ceiling (room218) and mold growing from stain. Breakfast so crowded that it was unpleasant. Coffee in room did not taste good. Decor of room with amusements park pictures was pleasant and bedding seemed fine with nice accent pillow.

Gentleman that checked us in was friendly and room was fine except for stain on bathroom ceiling (room218) and mold growing from stain. Breakfast so crowded that it was unpleasant. Coffee in room did not taste good. Decor of room with amusements park pictures was pleasant and bedding seemed fine with nice accent pillow.

Galleria Palms Hotel is my go to hotel when I want to be near Disney for a race or when I have a friend in town. It is reasonably priced and in an excellent location.

Galleria Palms Hotel is my go to hotel when I want to be near Disney for a race or when I have a friend in town. It is reasonably priced and in an excellent location.

Good hotel close to disney. Simple but nice breakfast.

Hotel is older but updated and very clean. Front desk attendant was very friendly. Very close to everything we needed and very affordable! They do not charge hundreds for a deposit. Deposit was only $1!! Definitely will stay again!

No frills hotel close to disney. Good breakfast

Hotel is older but updated and very clean. Front desk attendant was very friendly. Very close to everything we needed and very affordable! They do not charge hundreds for a deposit. Deposit was only $1!! Definitely will stay again!

Good hotel close to disney. Simple but nice breakfast.

Nice place and location!!

Nice place and location!!

All went well at first. We were able to check in early, which is great. We booked an accessible room as my wife is disabled. The room looked clean with no funky smells. The bathroom was very accessible for the most part. Now for the bad. The vinyl floor of the room was actually filthy as evident by the black soles of the white socks I was wearing. But for us the worst part was when I went to the first desk to ask for a couple of extra pillows so my wife could elevate her legs. I was told they didn't have any. I don't know how a hotel could not have extra pillows available but that's what I was told. Going by the empty parking spaces, l'm sure there was at least one empty room they could have got a few pillows from. But apparently that was not the case. So I gave her my pillows and I did without. Now on to the bed, which I'm sure was just a piece of plywood with a sheet thrown over it. This was honestly the worst and most uncomfortable hotel bed I have ever had the misfortune using. Now the area were they serve the free breakfast. It looked clean but we found bugs all over the counter were the coffee machine sit.

All went well at first. We were able to check in early, which is great. We booked an accessible room as my wife is disabled. The room looked clean with no funky smells. The bathroom was very accessible for the most part. Now for the bad. The vinyl floor of the room was actually filthy as evident by the black soles of the white socks I was wearing. But for us the worst part was when I went to the first desk to ask for a couple of extra pillows so my wife could elevate her legs. I was told they didn't have any. I don't know how a hotel could not have extra pillows available but that's what I was told. Going by the empty parking spaces, l'm sure there was at least one empty room they could have got a few pillows from. But apparently that was not the case. So I gave her my pillows and I did without. Now on to the bed, which I'm sure was just a piece of plywood with a sheet thrown over it. This was honestly the worst and most uncomfortable hotel bed I have ever had the misfortune using. Now the area were they serve the free breakfast. It looked clean but we found bugs all over the counter were the coffee machine sit.

Galleria Palms was very clean. Conveniently located 4.5 miles from Walt Disney World in a low traffic area. The Beds were comfortable and the air conditioner works great. Breakfast was delicious every morning. Staff was extremely helpful and Courteous. Low prices. Room had refrigerator, microwave and cable TV with free Wi-Fi. Very close to lots of restaurants and drugstores. And the pool was nice and clean and they provided towels

Galleria Palms was very clean. Conveniently located 4.5 miles from Walt Disney World in a low traffic area. The Beds were comfortable and the air conditioner works great. Breakfast was delicious every morning. Staff was extremely helpful and Courteous. Low prices. Room had refrigerator, microwave and cable TV with free Wi-Fi. Very close to lots of restaurants and drugstores. And the pool was nice and clean and they provided towels

Amazing service here. I would stay again.

Amazing service here. I would stay again.

I have been using this hotel for 15 years and have always felt it was the best bang for my buck. However, this past visit was a huge disappointment. The bathroom was disgusting- the air vent was caked in dust, there was hair (not our) stuck to the tub, and the faucets were so old they wouldn’t turn off completely. The pillows in our room were the worst hotel pillows I have ever used. They were matted and flat, like ones you buy for $5 from Target, then throw away when they reach this point. This is likely going to be my last visit to this hotel. I’d rather pay a little more for better quality.

I have been using this hotel for 15 years and have always felt it was the best bang for my buck. However, this past visit was a huge disappointment. The bathroom was disgusting- the air vent was caked in dust, there was hair (not our) stuck to the tub, and the faucets were so old they wouldn’t turn off completely. The pillows in our room were the worst hotel pillows I have ever used. They were matted and flat, like ones you buy for $5 from Target, then throw away when they reach this point. This is likely going to be my last visit to this hotel. I’d rather pay a little more for better quality.