Excellent- staff were great

Excellent- staff were great

Stayed 2 days Sun/Mon this week and it was a delightful experience.2 women on reception were brilliant,welcoming,knowledgeable and gav.e us the customary tour around on arrival We stayed in room 7 which was right by reception and entrance to Lokki#s bar and restaurant.Room more than adequate comfortable beds with a table and chairs and a separate desk for those unfortunate to have to work.Bottle of water in room with a nice touch of a couple of Welsh cakes each, Dined in Lokki's first night and met the manager A.J.what a charming person.he had only been in the job 4 months but that restaurant was run like clockwork,Staff attentive and polite,nothing was too much bother.Meal was excellent and menu varied. I have no hesitation in recommending the iMPERIAL TO ANYONE well done and thanks to all that work there

Stayed 2 days Sun/Mon this week and it was a delightful experience.2 women on reception were brilliant,welcoming,knowledgeable and gav.e us the customary tour around on arrival We stayed in room 7 which was right by reception and entrance to Lokki#s bar and restaurant.Room more than adequate comfortable beds with a table and chairs and a separate desk for those unfortunate to have to work.Bottle of water in room with a nice touch of a couple of Welsh cakes each, Dined in Lokki's first night and met the manager A.J.what a charming person.he had only been in the job 4 months but that restaurant was run like clockwork,Staff attentive and polite,nothing was too much bother.Meal was excellent and menu varied. I have no hesitation in recommending the iMPERIAL TO ANYONE well done and thanks to all that work there

Clean, friendly, great on site restaurant, nice outside area and tables to have a drink in the sun. Efficient check in. Clean, tidy, comfortable and functional rooms. Genuinely dog friendly including dog friendly rables in the restaurant for evening meal and breakfast. We all had a lovely stay and will definitely be back.

Clean, friendly, great on site restaurant, nice outside area and tables to have a drink in the sun. Efficient check in. Clean, tidy, comfortable and functional rooms. Genuinely dog friendly including dog friendly rables in the restaurant for evening meal and breakfast. We all had a lovely stay and will definitely be back.

Nice comfortable room with all the amenities you need. Unfortunately I arrived the day after the Easter bank holiday Monday and Lockys wasn’t open. Hotel was very quiet and no one after 6pm on reception. Just felt pretty lonely in hotel. No atmosphere. Nice Chinese down the road

Nice comfortable room with all the amenities you need. Unfortunately I arrived the day after the Easter bank holiday Monday and Lockys wasn’t open. Hotel was very quiet and no one after 6pm on reception. Just felt pretty lonely in hotel. No atmosphere. Nice Chinese down the road

Lovely hotel. Friendly staff. We had everything we wanted. Plenty of good food.

Lovely hotel. Friendly staff. We had everything we wanted. Plenty of good food.

Excellent!

Excellent!

Excellent in every way. Friendly and helpful. Comfortable room which was spotless. Delicious breakfast

Excellent in every way. Friendly and helpful. Comfortable room which was spotless. Delicious breakfast

Excellent our second visit would recommend

Excellent our second visit would recommend

Attention to detail. Flower beds needed dead heading front entrance should be swept. Lacking a lift . Bedroom excellent. Bathroom too big, could of used space for a wardrobe. Breakfast was lacking . Full breakfast was overcooked , salmon and scrambled egg needed a sauce , quantity of bacon and sausage poor.

Attention to detail. Flower beds needed dead heading front entrance should be swept. Lacking a lift . Bedroom excellent. Bathroom too big, could of used space for a wardrobe. Breakfast was lacking . Full breakfast was overcooked , salmon and scrambled egg needed a sauce , quantity of bacon and sausage poor.

Lovely place to stay and friendly staff. Nice breakfast. Would stay again.

Really lovely stay. Very comfortable

Really lovely stay. Very comfortable

We spent four nights at this really wonderful and different hotel and had a fantastic time. Every member of staff was polite friendly and helpful our room was clean comfortable and spacious. The decoration was unique with a Chinese theme. The food in the restaurant was good and very different, breakfast great cooked to order with plenty of choices.

We spent four nights at this really wonderful and different hotel and had a fantastic time. Every member of staff was polite friendly and helpful our room was clean comfortable and spacious. The decoration was unique with a Chinese theme. The food in the restaurant was good and very different, breakfast great cooked to order with plenty of choices.

Very helpful staff and a nice Japanese theme room.

Very helpful staff and a nice Japanese theme room.

Loved our holiday with the little dog. The decor around the hotel is beautiful! Breakfast was perfect and the dog was offered a sausage every morning which was lovely. We were well looked after and both ladies were friendly and made effort to stop and chat to you, And we would come back. the only tiny downside was our room, it felt very stuffy as I think it is a dog room so carpet held a smell of other dogs to it. Might be better to have easy clean floor with a rug in there instead. Our room had a fan so we used this all the time. We would have appreciated more teabags as we often ran out and maybe some teas in the lounge area would make more use of that room. Thank you for a wonderful stay adding to our perfect memories of Wales (",) xx

Loved our holiday with the little dog. The decor around the hotel is beautiful! Breakfast was perfect and the dog was offered a sausage every morning which was lovely. We were well looked after and both ladies were friendly and made effort to stop and chat to you, And we would come back. the only tiny downside was our room, it felt very stuffy as I think it is a dog room so carpet held a smell of other dogs to it. Might be better to have easy clean floor with a rug in there instead. Our room had a fan so we used this all the time. We would have appreciated more teabags as we often ran out and maybe some teas in the lounge area would make more use of that room. Thank you for a wonderful stay adding to our perfect memories of Wales (",) xx

Great hotel well positioned staff very friendly and clean

Great hotel well positioned staff very friendly and clean

Really enjoyed our stay, the hotel has recently been refurbished to a high standard. The reception area was decorated lovely, the staff were extremely helpful and friendly. Our rooms were spotless and beds super comfy. We had a lovely meal in the restaurant in the evening, highly recommend trying out the food. My toddler really enjoyed playing in the playground outside while we sat in the gardens with a drink from the bar. Would 100% stay again

Really enjoyed our stay, the hotel has recently been refurbished to a high standard. The reception area was decorated lovely, the staff were extremely helpful and friendly. Our rooms were spotless and beds super comfy. We had a lovely meal in the restaurant in the evening, highly recommend trying out the food. My toddler really enjoyed playing in the playground outside while we sat in the gardens with a drink from the bar. Would 100% stay again

We received a warm welcome. The room was clean and comfortable. There was a good choice for breakfast, which was delicious. We would definitely recommend this hotel and hope to return soon.