They don’t have elevator

They don’t have elevator

No hot water at all and the water running very slow. The good thing is the free parking

No hot water at all and the water running very slow. The good thing is the free parking

The noice

The noice

Everything was outdated

Everything was outdated

No elevator, gym was useless with equipment, area outside was worst smell, AC in room loud and had to switch rooms, had to ask for towels twice, wifi was horrible, will never return

No elevator, gym was useless with equipment, area outside was worst smell, AC in room loud and had to switch rooms, had to ask for towels twice, wifi was horrible, will never return

Awful outdated Do not book

Awful outdated Do not book

NO ELEVATORS!!! All bedrooms are in 2-3rd floors. Can only access through stairs. Stairways did not have A/C. The hotel was not well conditions for hot temperatures. A/C in the room barely blew cool air. They allowed parties in the rooms of over 20 people during weeknights with loud music and noises. No type of amenities. Their gym was a joke. Also no cool air. Staff looked like they were forced to be there. Not even a smile was shared. Each time you leave the hotel you have to report to front desk. I don’t understand the need to tell them when you leave and return. Felt like I had to report to my parents back in the day. Restaurant area had no type of fan nor A/C. We either had to eat in the heat or our room. Overall experience was horrible. We had booked for two weeks and left after 5 days, loosing our money since there was no refund. Ended up at Staybridge in Silao who had the best of the best. Would not recommend this hotel to anyone.

NO ELEVATORS!!! All bedrooms are in 2-3rd floors. Can only access through stairs. Stairways did not have A/C. The hotel was not well conditions for hot temperatures. A/C in the room barely blew cool air. They allowed parties in the rooms of over 20 people during weeknights with loud music and noises. No type of amenities. Their gym was a joke. Also no cool air. Staff looked like they were forced to be there. Not even a smile was shared. Each time you leave the hotel you have to report to front desk. I don’t understand the need to tell them when you leave and return. Felt like I had to report to my parents back in the day. Restaurant area had no type of fan nor A/C. We either had to eat in the heat or our room. Overall experience was horrible. We had booked for two weeks and left after 5 days, loosing our money since there was no refund. Ended up at Staybridge in Silao who had the best of the best. Would not recommend this hotel to anyone.

Good place but not bad for the price

Good place but not bad for the price

I started their because of the name ! But the hotel needs to live up to it

I started their because of the name ! But the hotel needs to live up to it

The place had dirty sheets on the bed, the restaurant was closed, staff was not helpful and the room were not as advertise. I won't be staying there in my future travels to Leon where I done business.

The place had dirty sheets on the bed, the restaurant was closed, staff was not helpful and the room were not as advertise. I won't be staying there in my future travels to Leon where I done business.

Very disappointing from the repair of the building to the customer service. The restaurant food isn’t good (and we are very easy going when it comes to food). in addition; they won’t start your order because they prefer to spend their time chitchatting instead of working. The orders take forever! We had to ask for toilet paper two days in a row and ended up going to the store and buying a roll of TP. The bed skirts are ripped and the sofa-bed is wore out. They are supposed to start the breakfast buffet at a certain time which doesn’t happen. The safe wasn’t working. The only pleasantries are the men that take your luggage and the cleaning crie (who do a great job) Do not recommend staying here.

Not clean, no towels , no pillows had to ask for them. Staff not very friendly or helped much with my questions. Poor service.

Not clean, no towels , no pillows had to ask for them. Staff not very friendly or helped much with my questions. Poor service.

Good restaurant and pool table. The front desk was enough to provide a good service.

Bed so comfortable. Good restaurant. Excellent location.

Bed so comfortable. Good restaurant. Excellent location.

Very pleasent stay. Good continental breakfast.

Very pleasent stay. Good continental breakfast.

It was great

It was great

Excelent services, confortable, secure parking lot, free WiFi.

Excelent services, confortable, secure parking lot, free WiFi.