Near to the good stuff

Doesn’t have AC

Doesn’t have AC

The staff and hotels exceeded my expectations

The staff and hotels exceeded my expectations

This property is dated and would benefit from upgrades. It is in an excellent location and we were able to get around to everything easily.

This property is dated and would benefit from upgrades. It is in an excellent location and we were able to get around to everything easily.

Thank you

Thank you

This is my 2nd time staying at this property. I love the location as it is centrally located in the heart of Zacatecas. If it only had an ac i would've rated it 5 stars. It does get fresh at night/in the evenings but you have to have your window open. Which you can then hear all the outside noise. I know this is out of the employees hands but if the hotel would add ac to all rooms it would just make it better than what it already is! We did have an incident in which the restaurant was trying to charge me for my daughter's buffet which I had already paid for with my reservation through expedia. I had explained to the server that I had paid for the buffet through my Expedia reservation. I wasnt charged for it, at that moment. Once I checked out they had that charge on my room. The lady at the front desk was able to fix that error for me, that was much appreciated. Overall, great hotel in the heart of Zacatecas.

This is my 2nd time staying at this property. I love the location as it is centrally located in the heart of Zacatecas. If it only had an ac i would've rated it 5 stars. It does get fresh at night/in the evenings but you have to have your window open. Which you can then hear all the outside noise. I know this is out of the employees hands but if the hotel would add ac to all rooms it would just make it better than what it already is! We did have an incident in which the restaurant was trying to charge me for my daughter's buffet which I had already paid for with my reservation through expedia. I had explained to the server that I had paid for the buffet through my Expedia reservation. I wasnt charged for it, at that moment. Once I checked out they had that charge on my room. The lady at the front desk was able to fix that error for me, that was much appreciated. Overall, great hotel in the heart of Zacatecas.

Very comfortable stay, delicious breakfast, excellent daily room service, sauna was nice too.

Beautiful hotel! Breakfast was delicious and it is steps from the cathedral.

Very comfortable stay, delicious breakfast, excellent daily room service, sauna was nice too.

We have to pay extra cause they give to us a really bad room

We have to pay extra cause they give to us a really bad room

So beautiful! Used laundry service and it was amazing. The staff is courteous and very pleasant. Room was cleaned and well maintained. I appreciated them letting us know about air conditioning before our trip.

So beautiful! Used laundry service and it was amazing. The staff is courteous and very pleasant. Room was cleaned and well maintained. I appreciated them letting us know about air conditioning before our trip.

Fantastic place. Only a mi inconvenient : they assigned the same room to two customers. Odd, but they fixed it quickly.

Fantastic place. Only a mi inconvenient : they assigned the same room to two customers. Odd, but they fixed it quickly.

It is a great place in a hiatoric neighborhood. My only suggestion is to improve the AC in the rooms. It was a bit too hot

It is a great place in a hiatoric neighborhood. My only suggestion is to improve the AC in the rooms. It was a bit too hot

Good location! Couldn’t get my clothes wash at my hours and no AC

The hotel doesn’t have A/C but it’s not necessary in Zacatecas

The hotel doesn’t have A/C but it’s not necessary in Zacatecas

Good location! Couldn’t get my clothes wash at my hours and no AC

Everything was perfect …except the air conditioning was out on an hot day and they gave us floor fans

Everything was perfect …except the air conditioning was out on an hot day and they gave us floor fans

Great

Great

They have spacious rooms, when you check in they must explain that they don’t have AC, this is unacceptable.

They have spacious rooms, when you check in they must explain that they don’t have AC, this is unacceptable.