Hotel is nice for a quick overnight trip. Room was clean, although a dirty towel was left in the bathroom. Biggest disappointment was the continental breakfast. Wasn’t expecting a breakfast buffet, but the few offerings were stale. English muffin was more like a hockey puck. Seemed they might be understaffed . Desk person was also trying to maintain the breakfast area. She was running herself ragged.

Hotel is nice for a quick overnight trip. Room was clean, although a dirty towel was left in the bathroom. Biggest disappointment was the continental breakfast. Wasn’t expecting a breakfast buffet, but the few offerings were stale. English muffin was more like a hockey puck. Seemed they might be understaffed . Desk person was also trying to maintain the breakfast area. She was running herself ragged.

We stayed in this same property a year ago, and what nice changes we found when we arrived this last weekend! The management said that there are more changes are coming, and we look forward to going back to seem them!

Could not get the tv remote to work even after going to the front desk. It would work for one volume change and nothing for 30 or 40 minutes. Fresh batteries did nothing to help. Breakfast could use a little more selection.

Could not get the tv remote to work even after going to the front desk. It would work for one volume change and nothing for 30 or 40 minutes. Fresh batteries did nothing to help. Breakfast could use a little more selection.

We stayed in this same property a year ago, and what nice changes we found when we arrived this last weekend! The management said that there are more changes are coming, and we look forward to going back to seem them!

Great Staff!

Great Staff!

Hot breakfast was a hot waffle or some microwaved oatmeal...no eggs or meat. TV streaming settings had to be reset by staff.

Hot breakfast was a hot waffle or some microwaved oatmeal...no eggs or meat. TV streaming settings had to be reset by staff.

Parking limited due to handicap spots and e-card charging. Clerk has to manage desk, set up continental breakfast, free breakfast and take care of trash, give out towels… too much for one person!

Parking limited due to handicap spots and e-card charging. Clerk has to manage desk, set up continental breakfast, free breakfast and take care of trash, give out towels… too much for one person!

The room on first glance was clean until we realized towels from prior guests were hung on door in bath

The room on first glance was clean until we realized towels from prior guests were hung on door in bath

Property has just reopened as Clarion Pointe. We have stayed here a few times under different brands. It was best as Holiday Inn Express. It has definitely gone downhill. Elevator was broken. Shower head was nasty. Room smelled. Front desk people were nice. Breakfast looked skimpy so we ate at a restaurant instead. This place will do in a pinch but definitely not a top pick. Location is good though.

Property has just reopened as Clarion Pointe. We have stayed here a few times under different brands. It was best as Holiday Inn Express. It has definitely gone downhill. Elevator was broken. Shower head was nasty. Room smelled. Front desk people were nice. Breakfast looked skimpy so we ate at a restaurant instead. This place will do in a pinch but definitely not a top pick. Location is good though.

I was trying to go to sleep, and then we saw a cockroach on the nightstand. The room smelled like fast food. Other than those things, it was decent stay. I was only there a few hours between flights. The staff was very friendly and helpful.

I was trying to go to sleep, and then we saw a cockroach on the nightstand. The room smelled like fast food. Other than those things, it was decent stay. I was only there a few hours between flights. The staff was very friendly and helpful.

This property was not ready to be open. Room was not finished. No smoke detector. Only one chair. Toilet paper on floor. Only one set of towels, no one to bring any more. Security doors taped so it could not lock. Surrounding area dirty. Parking area dirty/landscaping was a total wreck, not kept up at all.

The air in our room was very bad. All the clothes were damp when we woke up in the morning. The pool was cold but the kids loved it. The breakfast was poor but ok. The beds where comfortable. The staff where all very friendly.

This property was not ready to be open. Room was not finished. No smoke detector. Only one chair. Toilet paper on floor. Only one set of towels, no one to bring any more. Security doors taped so it could not lock. Surrounding area dirty. Parking area dirty/landscaping was a total wreck, not kept up at all.

The air in our room was very bad. All the clothes were damp when we woke up in the morning. The pool was cold but the kids loved it. The breakfast was poor but ok. The beds where comfortable. The staff where all very friendly.

Elevator not working and parking not good

The hotel was undergoing a sale and change of management over 4th of July weekend 2024 (so I was told). There were numerous glitches with multiple visitors rooms while I was in line to check in including rooms being rented and those rooms already having people inside and reservations requiring handicap access rooms not being available. My personal experience included the door of my first room not locking except from the inside with the deadbolt. I had them change my room and the next one was fine. There were small things with maintenance like broken toilet paper holders and work being done in the lobby. Over all, the rooms were clean and the desk staff was okay although they seemed to wander about a bit and leave the desk unattended. There is a small indoor pool that was clean, and the breakfast was you typical continental fare. Not a bad place, but not your typical Clarion experience either. Good location on 441 in Dillard.

Elevator not working and parking not good

The hotel was undergoing a sale and change of management over 4th of July weekend 2024 (so I was told). There were numerous glitches with multiple visitors rooms while I was in line to check in including rooms being rented and those rooms already having people inside and reservations requiring handicap access rooms not being available. My personal experience included the door of my first room not locking except from the inside with the deadbolt. I had them change my room and the next one was fine. There were small things with maintenance like broken toilet paper holders and work being done in the lobby. Over all, the rooms were clean and the desk staff was okay although they seemed to wander about a bit and leave the desk unattended. There is a small indoor pool that was clean, and the breakfast was you typical continental fare. Not a bad place, but not your typical Clarion experience either. Good location on 441 in Dillard.

This hotel was advertised as being recently renovated, it truly was and very nice. The bed was very comfortable and we slept well. However, there were 2 issues that were of concern. First, when we first stopped by to check in, there was no one at the front desk and after 5 minutes or so of ringing the bell with no response we chose to come back later. At that point the lady at the desk was very nice and helpful. The second issue was a much bigger concern. The cloth shower curtain did not keep the water in the tub, and when I exited, the floor was wet and very slippery, causing me to nearly fall despite the towel type bath mat. Even more concerning is that this was a handicap room and I'm sure that had I been a disable individual, I would have had a serious fall. I had intended to share this with the front desk when we checked out, but once again there was no one at the front desk. All of that being said, nice hotels with a reasonable price in the Dillard area are hard to find, and so far this has been the best for the money that we've found. We will most likely stay there again on our next visit to the area.

This hotel was advertised as being recently renovated, it truly was and very nice. The bed was very comfortable and we slept well. However, there were 2 issues that were of concern. First, when we first stopped by to check in, there was no one at the front desk and after 5 minutes or so of ringing the bell with no response we chose to come back later. At that point the lady at the desk was very nice and helpful. The second issue was a much bigger concern. The cloth shower curtain did not keep the water in the tub, and when I exited, the floor was wet and very slippery, causing me to nearly fall despite the towel type bath mat. Even more concerning is that this was a handicap room and I'm sure that had I been a disable individual, I would have had a serious fall. I had intended to share this with the front desk when we checked out, but once again there was no one at the front desk. All of that being said, nice hotels with a reasonable price in the Dillard area are hard to find, and so far this has been the best for the money that we've found. We will most likely stay there again on our next visit to the area.

Newly remodeled. The bed was super soft. You can tell that they really fixed this hotel up recently for the change in management.

Newly remodeled. The bed was super soft. You can tell that they really fixed this hotel up recently for the change in management.

The staff was impeccable! The rooms were immaculate and it was very quiet!

The staff was impeccable! The rooms were immaculate and it was very quiet!