Lovely place

Lovely place

I liked that everything what was needed was there . The accommodation was nice, the water and beach perfect, very nice food, the kids were happy with all the kids events. All in all a place you want to return.

I liked that everything what was needed was there . The accommodation was nice, the water and beach perfect, very nice food, the kids were happy with all the kids events. All in all a place you want to return.

Nice setup that simulates a small Greek village. Friendly staff. Nice pools.

Nice setup that simulates a small Greek village. Friendly staff. Nice pools.

We had a good stay at Candia resorts. The property looks lovely, the rooms were clean, the food was good. However, we had several concerns. Primarily, we had called in advance and been assured that almost 4 year old would be allowed to attend Kids Club alone, but when we arrived we were told this was not possible. We were frustrated as we had booked entirely on this basis. It took over 24 hours for us to be able to contact a manager, who then suggested that I shouldn't trust the kids club to look after my child. The approach to their error was really disappointing. We generally found communication poor, our room was set up for the wrong number of people and we often didn't have the correct towels in the room. Overall the resort was lovely, but the customer service was disappointing.

We had a good stay at Candia resorts. The property looks lovely, the rooms were clean, the food was good. However, we had several concerns. Primarily, we had called in advance and been assured that almost 4 year old would be allowed to attend Kids Club alone, but when we arrived we were told this was not possible. We were frustrated as we had booked entirely on this basis. It took over 24 hours for us to be able to contact a manager, who then suggested that I shouldn't trust the kids club to look after my child. The approach to their error was really disappointing. We generally found communication poor, our room was set up for the wrong number of people and we often didn't have the correct towels in the room. Overall the resort was lovely, but the customer service was disappointing.

The only issue we had, at check in they only had two adults in their system but we booked two adults and one child. But they handled it very professional.

The only issue we had, at check in they only had two adults in their system but we booked two adults and one child. But they handled it very professional.

Candia Park is a really beautiful low-rise resort with two fantastic pools and a beautiful beach. The rooms in the property are very clean and modern with plenty of space and good air conditioning. We loved the on-site taverna where the food was excellent. The breakfast and evening buffet were pretty good, though not authentically Greek since they catered to the mostly British and German guests. They had good kid dining options at each restaurant. Our main issue was with the communication at the property: we travelled in July with friends who had a 6yo and 3yo due to turn 4 in October. We have 4yo twins and I called the hotel in advance to ask if our friend's 3yo could use the kids club without parents present and was told it would be no problem since he would be in with his older sister and was "almost 4". Once we arrived it was a different story and we were informed this was not allowed. This was very disappointing since it was one of the reasons we booked this hotel. In the end we managed to work out an agreement with the hotel, so our friend's son could use the kids club at certain times and if parents were at the Taverna restaurant within visible distance. However, we also discovered other guests had been told something similar. This didn't give a great impression, since there is clearly a communication issue between management and the reservations desk, leading to disappointed guests. Aside from this issue, it is a lovely resort with very nice facilities.

Candia Park is a really beautiful low-rise resort with two fantastic pools and a beautiful beach. The rooms in the property are very clean and modern with plenty of space and good air conditioning. We loved the on-site taverna where the food was excellent. The breakfast and evening buffet were pretty good, though not authentically Greek since they catered to the mostly British and German guests. They had good kid dining options at each restaurant. Our main issue was with the communication at the property: we travelled in July with friends who had a 6yo and 3yo due to turn 4 in October. We have 4yo twins and I called the hotel in advance to ask if our friend's 3yo could use the kids club without parents present and was told it would be no problem since he would be in with his older sister and was "almost 4". Once we arrived it was a different story and we were informed this was not allowed. This was very disappointing since it was one of the reasons we booked this hotel. In the end we managed to work out an agreement with the hotel, so our friend's son could use the kids club at certain times and if parents were at the Taverna restaurant within visible distance. However, we also discovered other guests had been told something similar. This didn't give a great impression, since there is clearly a communication issue between management and the reservations desk, leading to disappointed guests. Aside from this issue, it is a lovely resort with very nice facilities.

From Norwegians: Amazing hotel area. The beach and the pool was beautiful, and cleaned every morning. Staff was helpful and kind. I would a 100% recommend this hotel. We were not that lucky with the room we recived (1st floor). It was a long way to the closest supermarket and the city.

From Norwegians: Amazing hotel area. The beach and the pool was beautiful, and cleaned every morning. Staff was helpful and kind. I would a 100% recommend this hotel. We were not that lucky with the room we recived (1st floor). It was a long way to the closest supermarket and the city.

Excellent for kids

Excellent for kids

We stayed 3 days. The weather was a bit chilly which I did not expect in august. The pool was cold and it was very windy. Not sure if it was just at that time or if it's always like that. The beach is small but ok. The sea was also on the colder side. When we went to the west side of the island, the sea temperature was much better. The property is beautiful. Room is prety outdated. The bathroom looked renovated though. We were on the ground floor. When my kids left a piece of food on the bed, bunch of ants gathered on it. Did not use all that the hotel offers, because of the short stay. We did see one show with baloons that my kids enjoyed. The hotel was full of families with young kids. Had only breakfast included which was ok. Check in/out very quick. Nice front desk employees.

Stunning cretin themed buildings. Excellent customer service, situated on a beach. Plenty kids activities. Stunning! Housekeeping needs to do a better job at cleaning.

Stunning cretin themed buildings. Excellent customer service, situated on a beach. Plenty kids activities. Stunning! Housekeeping needs to do a better job at cleaning.

Beautiful place. Beautiful beach. Clear waters. Food was very tasty and staff very very nice.

Solid 4-star property. Beautiful resort with lovely landscaping and stunning sea views. The kids really enjoyed the pool and the private beach. You truly feel like you're on holiday when you're on the grounds. The food that we did try was a bit so, so and not cheap. The only slight downside is that because the resort is only reachable by a private and secured driveway, if you want to venture off resort for food, you have to drive. But overall, it's a gorgeous property to just relax at the pool and enjoy the stunning views.

We had great time in the hotel. This hotel is perfect for families, good facilities, clean and modern, good and professional staff. Things needed to improve are: We ate twice in the hotel's restaurant and the food wasn't tasty, so we drove to other Taverns in the area and prepared food in the room. The Mini market at the hotel is over priced and there are no sugar or salt in the room.

We had great time in the hotel. This hotel is perfect for families, good facilities, clean and modern, good and professional staff. Things needed to improve are: We ate twice in the hotel's restaurant and the food wasn't tasty, so we drove to other Taverns in the area and prepared food in the room. The Mini market at the hotel is over priced and there are no sugar or salt in the room.

Amazing hotel and stay. Perfect option for a family wanting a beach and pool holiday

Amazing hotel and stay. Perfect option for a family wanting a beach and pool holiday

We had a great time at the hotel. We stayed there for a week with another family. The staff was nice and very welcoming.. we would definitely recommend it and return there soon

We had a great time at the hotel. We stayed there for a week with another family. The staff was nice and very welcoming.. we would definitely recommend it and return there soon

Excellent food and service overall. My only gripe is that the pillows were too hard and the staff of the lower restaurant were a little slow during the evening meals. Otherwise the layout of the facility was great for families and we all really enjoyed the stay.

Excellent food and service overall. My only gripe is that the pillows were too hard and the staff of the lower restaurant were a little slow during the evening meals. Otherwise the layout of the facility was great for families and we all really enjoyed the stay.

Stayed 3 days in October at this exceptional hotel. There are many options for sun beds at the pool or beach in the sun or shade and never a problem to find one available. Our room was spacious and had a nice large balcony with seaview which I think they upgraded us. We went with the meal plan of buffet breakfast and dinners in which there was a big selection to suit everyone. Many families with young children stayed while we were here so at times, the buffets were quite busy but always enough food for everyone. Staff were always friendly and helpful. The only slightly negative point I did not give five stars for, was upon checking out we ordered their shuttle taxi service to the airport and someone was to get our luggage from our rooms. Unfortunately no one came before the taxi arrived so we carried the luggage ourselves. I would still recommend to others as a great place !

Stayed 3 days in October at this exceptional hotel. There are many options for sun beds at the pool or beach in the sun or shade and never a problem to find one available. Our room was spacious and had a nice large balcony with seaview which I think they upgraded us. We went with the meal plan of buffet breakfast and dinners in which there was a big selection to suit everyone. Many families with young children stayed while we were here so at times, the buffets were quite busy but always enough food for everyone. Staff were always friendly and helpful. The only slightly negative point I did not give five stars for, was upon checking out we ordered their shuttle taxi service to the airport and someone was to get our luggage from our rooms. Unfortunately no one came before the taxi arrived so we carried the luggage ourselves. I would still recommend to others as a great place !

Amazing family vacation! A holiday resort designed for families, a large pool, 2 private beaches, a bar with amazing views. Rooms are large and clean. The hotel staff are nice and answer any request. Close to 2 picturesque Greek towns. A dream vacation.