All good. Room fine. Staff friendly. And great value at only £70.

I’ve used this chain a bit in the past but will not be back, the pillows seem to be getting thinner and thinner the main function of a hotel is to sleep but unfortunately you will struggle or wake up with the worst back and neck pain

I’ve used this chain a bit in the past but will not be back, the pillows seem to be getting thinner and thinner the main function of a hotel is to sleep but unfortunately you will struggle or wake up with the worst back and neck pain

Excellent location, nice and functional room, well cleaned and maintained. Excellent value for money. Recommended!

Excellent location, nice and functional room, well cleaned and maintained. Excellent value for money. Recommended!

It was a simple hotel but very nice and clean and had what was needed especially as I was there for the Great North Run. Would have been good to have got aome recommendations for food as no onsite restaurant so would have been good to hear where was good for breakfast and evening meals.

Professional and friendly staff. Nice rooms for affordable stay. Just needed somewhere to overnight before going for surgery. Helpful when needed a taxi which they organised for me.

Hotel was absolutely fine, however cleaning staff talking very loudly early on Sunday morning woke us up

Hotel was absolutely fine, however cleaning staff talking very loudly early on Sunday morning woke us up

Pay a few quid extra and avoid at all costs, customer service and courtesy non existent, only interested in obtaining as much cash out of their customers as possible!

Wouldn’t stay again. Booked for the great north run, massive price for a very basic room. No tv remote, had to use an awkward button on the tv. No tea/coffee facilities. Small room. City centre location quite noisy. Won’t book again unless forced to. Even got an email from them/expedia saying anything they could do to help, this was nearly 8 hours after I checked out.

Absolutely shocking room no wardrobe, or a kettle Hearing people across from us talking/laughing all night , left in the morning, then booked somewhere else for the next 2 nights

Absolutely shocking room no wardrobe, or a kettle Hearing people across from us talking/laughing all night , left in the morning, then booked somewhere else for the next 2 nights

Friendly staff ..pleasant check in ..helpful if needed Would stay again

Friendly staff ..pleasant check in ..helpful if needed Would stay again

Receptionist wasn't particularly pleasant / helpful. Pillow's pitiful - only one provided and was very thin. Very noisy - needs some soundproofing. not advised of nightclub next door, could hear it all night. tv difficult to find channels. curtains let in too much light (lights from the nightclub flashing through the window).

Receptionist wasn't particularly pleasant / helpful. Pillow's pitiful - only one provided and was very thin. Very noisy - needs some soundproofing. not advised of nightclub next door, could hear it all night. tv difficult to find channels. curtains let in too much light (lights from the nightclub flashing through the window).

We got an accessible room. Very easy for wife to get around. End of corridor so quiet. We would stay again

The room was clean, but sterile. Lino floors are a bit gross in a hotel room There are NO amenities, not even a cup in the bathroom to drink from, so be prepared. The beds are incredibly cheap and basically a bag full of springs. Pillows are very uncomfortable too Our room was not one of the original hotel rooms but created so the walls are thin. All of the heels and heavy footed party goers woke us up each time they came stampeding through the corridor, so bring ear plugs The shower is decent, although ours wouldn’t stick at a temperature as the tap mechanism would creep towards hot until it hit the safety stop Front desk team were really nice and friendly, the eco elements are great but not being able to turn the aircon off seems counter productive

The room was clean, but sterile. Lino floors are a bit gross in a hotel room There are NO amenities, not even a cup in the bathroom to drink from, so be prepared. The beds are incredibly cheap and basically a bag full of springs. Pillows are very uncomfortable too Our room was not one of the original hotel rooms but created so the walls are thin. All of the heels and heavy footed party goers woke us up each time they came stampeding through the corridor, so bring ear plugs The shower is decent, although ours wouldn’t stick at a temperature as the tap mechanism would creep towards hot until it hit the safety stop Front desk team were really nice and friendly, the eco elements are great but not being able to turn the aircon off seems counter productive

Very much enjoy my stay in this hotel for the price it’s unbeatable, been here 3-4 times. Shower is good but not the best !

Very much enjoy my stay in this hotel for the price it’s unbeatable, been here 3-4 times. Shower is good but not the best !

Overall the room is clean and location is good. However there is no water kettle in the room and the wall is thin so that we can hear the sound from outside. The mattress is too soft that I cannot sleep well.

Overall the room is clean and location is good. However there is no water kettle in the room and the wall is thin so that we can hear the sound from outside. The mattress is too soft that I cannot sleep well.

Basic, not even a water glass but adequate for a night’s sleep. Check in swift and efficient. Room clean

Tiny room but clean and great location in Central newcastle

Tiny room but clean and great location in Central newcastle

For a budget hotel it was well equipped. The bed was comfy and the shower warm.the staff were also friendly. There should be extra pillows in the room as one, when flat, is not enough

For a budget hotel it was well equipped. The bed was comfy and the shower warm.the staff were also friendly. There should be extra pillows in the room as one, when flat, is not enough

Everything was great - friendly staff, nice room, awesome location

Everything was great - friendly staff, nice room, awesome location

Excellent place a bit of a hill to walk to main area but at 64 I made it. As always when I am traveling hotel is for sleeping and must be safe to walk around. I wake up in morning and move till 7 or 8 pm so when I get back I am going to sleep well. couple of really good restaurants within 2 min walk. there are more but I didnt get to try any of the others.