we have stayed here before and had a great experience. we arrived at 6:10 which was after hours (8-3:45), could not access room. called the contact # in text - no answer. had to do down to desk to find another contact #. Maintenance did arrive fairly quick to determine the door lock needed batteries. Paid for 4 quests, the particular unit had a queen in 2nd BR and sofa was not a pull-out, although this was specifically noted in the room description. The real issue turned out to be no toilet paper in either of the bathrooms. again, try to reach desk and told us to try to get to morning and they would deliver - seriously. will think twice about staying here again

we have stayed here before and had a great experience. we arrived at 6:10 which was after hours (8-3:45), could not access room. called the contact # in text - no answer. had to do down to desk to find another contact #. Maintenance did arrive fairly quick to determine the door lock needed batteries. Paid for 4 quests, the particular unit had a queen in 2nd BR and sofa was not a pull-out, although this was specifically noted in the room description. The real issue turned out to be no toilet paper in either of the bathrooms. again, try to reach desk and told us to try to get to morning and they would deliver - seriously. will think twice about staying here again

Excellent place to stay. We came in after hours and the property left detailed instructions on how to get in. Our condo was adorable and comfortable and had everything we needed. Highly recommend!

Excellent place to stay. We came in after hours and the property left detailed instructions on how to get in. Our condo was adorable and comfortable and had everything we needed. Highly recommend!

Staff was great and super helpful. Each condo individually owned so decorated differently. Right next to shuttle to village

Staff was great and super helpful. Each condo individually owned so decorated differently. Right next to shuttle to village

Exactly what we were looking for!

Exactly what we were looking for!

Our check in agent, Stephan was amazing. So polite and informative. It was our first time at this condo and he made sure we were aware of all amenities that were available to us. Whenever we saw him, he always made a point to say hello and asked if we needed anything. Can't say enough about him! The condo was awesome. So roomy and clean. We will definitely be back!

Our check in agent, Stephan was amazing. So polite and informative. It was our first time at this condo and he made sure we were aware of all amenities that were available to us. Whenever we saw him, he always made a point to say hello and asked if we needed anything. Can't say enough about him! The condo was awesome. So roomy and clean. We will definitely be back!

The condo was great for our family of five. The location was amazing and the shuttle to Vail was very convenient. Pool and hot tubs were great. We would provide feedback that the mattresses could use an upgrade, and the shower in the first floor bathroom did not work. Otherwise we loved our stay.

The condo was great for our family of five. The location was amazing and the shuttle to Vail was very convenient. Pool and hot tubs were great. We would provide feedback that the mattresses could use an upgrade, and the shower in the first floor bathroom did not work. Otherwise we loved our stay.

very small apartment for a family oficina 5 members

very small apartment for a family oficina 5 members

Loved it!

Loved it!

The unit where we were placed is located in the lower reaches of the property, requiring two flights of stairs, difficult with luggage. No elevator service to the rooms in this area. Fortunately we have no restrictions on mobility but when I enquired at checkout about what would a guest with mobility issues be able to get in, I was told that would have to be requested at booking.

The unit where we were placed is located in the lower reaches of the property, requiring two flights of stairs, difficult with luggage. No elevator service to the rooms in this area. Fortunately we have no restrictions on mobility but when I enquired at checkout about what would a guest with mobility issues be able to get in, I was told that would have to be requested at booking.

Most everything was great. Our unit was beautiful, fully stocked and clean. They seem to have some automated emails that may be outdated (we got an email that said the desk closed for check in at 5:00 but when I called they said they were there until 9:00). The shuttle service to Vail is great, but if you are finishing your day in Vail Village, I recommend taking the local bus to Lionshead for pickup as that is where most people catch it and it fills up quickly. We will definitely be staying here again!

Most everything was great. Our unit was beautiful, fully stocked and clean. They seem to have some automated emails that may be outdated (we got an email that said the desk closed for check in at 5:00 but when I called they said they were there until 9:00). The shuttle service to Vail is great, but if you are finishing your day in Vail Village, I recommend taking the local bus to Lionshead for pickup as that is where most people catch it and it fills up quickly. We will definitely be staying here again!

Beautiful Condo with mountain views! Very clean and well appointed 2 bedroom condo with a parking garage.

Beautiful Condo with mountain views! Very clean and well appointed 2 bedroom condo with a parking garage.

Cleanliness and staff support were outstanding. Shuttle service was very good. Outdoor jacuzzi was a nice luxury with beautiful views, and relaxing after a day of skiing. Road noise was audible in the room.

Cleanliness and staff support were outstanding. Shuttle service was very good. Outdoor jacuzzi was a nice luxury with beautiful views, and relaxing after a day of skiing. Road noise was audible in the room.

Spacious accommodations a short drive to the mountain. There is also a shuttle bus if you do not want to park in the garage and pay $40. The front desk takes your information, but do not expect them to fix anything in the apartment if it is broken.

Spacious accommodations a short drive to the mountain. There is also a shuttle bus if you do not want to park in the garage and pay $40. The front desk takes your information, but do not expect them to fix anything in the apartment if it is broken.

great location and shuttle was great and convenient into town

great location and shuttle was great and convenient into town

The room we had (2203) is on a floor that did NOT have elevator access. We had to walk up and down stairs with our ski bags to get to the room. This was not communicated to us in advance. To make matters worse, we got to the place around 10pm and we had a hard time finding the room because it was in such an awkward spot.

The room we had (2203) is on a floor that did NOT have elevator access. We had to walk up and down stairs with our ski bags to get to the room. This was not communicated to us in advance. To make matters worse, we got to the place around 10pm and we had a hard time finding the room because it was in such an awkward spot.

Property was great, all amenities that are stated! Shuttle worked well and made for easy transportation to and from resort. Absolutely worth it!

Property was great, all amenities that are stated! Shuttle worked well and made for easy transportation to and from resort. Absolutely worth it!