The hotel is on the beach and clean however the wifi wasnot working

Good hotel with a high number of returning customers that I encountered. Spacious rooms, great location and friendly service.

Good hotel with a high number of returning customers that I encountered. Spacious rooms, great location and friendly service.

The hotel is what it is...charming Mexican hotel.Tile rooms, small bathrooms, firm beds and pillows...all very clean. Smily staff. Pay the extra and get an oceanfront room....the views are wonderful, especially the sunsets.

The hotel is what it is...charming Mexican hotel.Tile rooms, small bathrooms, firm beds and pillows...all very clean. Smily staff. Pay the extra and get an oceanfront room....the views are wonderful, especially the sunsets.

The staff are very polite and accommodating. Room is clean and air conditioning works well

Our stay at El Emperador was excellent. We booked a suite overlooking the ocean. Everything from dining to nightlife is walking distance. The manager Gervacio and staff were excellent. The restaurant downstairs was fantastic. They give guests from the hotel a 10% discount. If you're looking for a budget hotel with great service you can't go wrong with this hotel.

Our stay at El Emperador was excellent. We booked a suite overlooking the ocean. Everything from dining to nightlife is walking distance. The manager Gervacio and staff were excellent. The restaurant downstairs was fantastic. They give guests from the hotel a 10% discount. If you're looking for a budget hotel with great service you can't go wrong with this hotel.

It was amazing! The staff was super nice. It is in an amazing location, we were able to walk to the malecón and to Playa Conchas Chinas.

Enjoyed my 7-night stay at the Emperador. I had good internet strength for my entire stay, and that’s really key for me. The hotel was quiet (for the most ) and I enjoyed that. I was ocean front on second floor farthest away from the pier. A visit in the slow season is good for a quieter visit to Zona Romántica, I think. Given this property’s location and amazing views, I’d love to see them invest in updated televisions and room decor. The restaurant downstairs was way overpriced for the quality of the food.

Enjoyed my 7-night stay at the Emperador. I had good internet strength for my entire stay, and that’s really key for me. The hotel was quiet (for the most ) and I enjoyed that. I was ocean front on second floor farthest away from the pier. A visit in the slow season is good for a quieter visit to Zona Romántica, I think. Given this property’s location and amazing views, I’d love to see them invest in updated televisions and room decor. The restaurant downstairs was way overpriced for the quality of the food.

Good hotel and good location. It was nice and clean and right on the beach. Plus is attached to a nice restaurant

Good hotel and good location. It was nice and clean and right on the beach. Plus is attached to a nice restaurant

Easy access to the beach

Easy access to the beach

Everything was accesible to our needs and the walking distance to the beach everything Good

Everything was accesible to our needs and the walking distance to the beach everything Good

I liked everything

I liked everything

Fundamentally what this hotel offers is a beautiful view from the ocean front rooms. It is clean and the staff are mostly helpful. However, the property suffers from slow Internet, a horrible stench from the shower drain, tattered cushions on the beach chairs and a requirement that the beach chairs be put away by 3 PM.

Fundamentally what this hotel offers is a beautiful view from the ocean front rooms. It is clean and the staff are mostly helpful. However, the property suffers from slow Internet, a horrible stench from the shower drain, tattered cushions on the beach chairs and a requirement that the beach chairs be put away by 3 PM.

Old, rundown and in very serious need of a refresh.

Old, rundown and in very serious need of a refresh.

Didn’t have parking space in the hotel

Didn’t have parking space in the hotel

Its been the 5th time we want to this hotel, very welcoming staff and many thanks to Isabella for the super cleaning and towels decorations. This is a old hotel and need renovations but the hotel is right on beach great location.

Its been the 5th time we want to this hotel, very welcoming staff and many thanks to Isabella for the super cleaning and towels decorations. This is a old hotel and need renovations but the hotel is right on beach great location.

I stayed for 7 nights, solo, and I will definitely be staying there next time as well. The room was spacious and the oceanfront balcony was perfect for watching the sunrise/sunset. There is a restaurant directly downstairs from the hotel, on the beach. I ate there a few times. Good food (get the caesar salad, trust me) and kind staff. I was able to walk everywhere. The only time I didn't walk is when I took the hop on/hop off tour bus to go to Mismaloya which is my favorite beach. Overall, nice and attentive staff, convenient eating choices and walkable to everything. Would recommend.

I stayed for 7 nights, solo, and I will definitely be staying there next time as well. The room was spacious and the oceanfront balcony was perfect for watching the sunrise/sunset. There is a restaurant directly downstairs from the hotel, on the beach. I ate there a few times. Good food (get the caesar salad, trust me) and kind staff. I was able to walk everywhere. The only time I didn't walk is when I took the hop on/hop off tour bus to go to Mismaloya which is my favorite beach. Overall, nice and attentive staff, convenient eating choices and walkable to everything. Would recommend.

Very friendly staff. Concierge who checked us in unexpectedly gave us a beachside view since this was our first stay here. Very clean. Would retunr here. Center of the Zona Romantico.

Very friendly staff. Concierge who checked us in unexpectedly gave us a beachside view since this was our first stay here. Very clean. Would retunr here. Center of the Zona Romantico.

We loved it the staff where so nice and accommodating it was 10 of us in 2rooms worked really good. Location is key and they have the key The beach was right outside the hotel that was so nice we would stay there again