Great party spot, amazing vibes. But rooms were poor

Manuel was great , breakfast stafff awesome , club bouncers nice

Manuel was great , breakfast stafff awesome , club bouncers nice

Beach club tower has mold smell in rooms, especially on the first floors. Had to request move to the main tower.

Beach club tower has mold smell in rooms, especially on the first floors. Had to request move to the main tower.

Fantastic staff, fantastic hotel and fantastic experience. Thank you so much for the best weekend!

Fantastic staff, fantastic hotel and fantastic experience. Thank you so much for the best weekend!

I would never recommend someone to stay at Ushuaia. We stayed in the club hotel and I was shocked that they can call it a five star resort and charge the prices they do. There is rust all over the floor, the cheapest interior and the bathroom floor was soaking wet every time we showered. It is more like a dive hotel except you pay an outrageous amount for the club experience. You’re better off to stay anywhere and just pay for tickets to the events. When we mentioned our opinion to the staff upon checkout about how the place is a dump, they told us “Yes, it’s because it’s for the club so people destroy them.” Which is an outageous claim to make because while understandable…. with the rates they charge for everything surely they can afford better upkeep and maintenance. Even the lobby was at best a 3 star lobby experience (and that’s being generous). A friend of ours was staying here at the same time and their room actually smelled like mold and their air conditioning was barely working. The worst.

I would never recommend someone to stay at Ushuaia. We stayed in the club hotel and I was shocked that they can call it a five star resort and charge the prices they do. There is rust all over the floor, the cheapest interior and the bathroom floor was soaking wet every time we showered. It is more like a dive hotel except you pay an outrageous amount for the club experience. You’re better off to stay anywhere and just pay for tickets to the events. When we mentioned our opinion to the staff upon checkout about how the place is a dump, they told us “Yes, it’s because it’s for the club so people destroy them.” Which is an outageous claim to make because while understandable…. with the rates they charge for everything surely they can afford better upkeep and maintenance. Even the lobby was at best a 3 star lobby experience (and that’s being generous). A friend of ours was staying here at the same time and their room actually smelled like mold and their air conditioning was barely working. The worst.

The staff is very helpful and friendly. Our room has been delayed for 2 hours, the receptionist was offering us free drink and tried their best to make us feel better. The room was nice for people who like party. Overall, it was ann amazing experience and the beach is clean and pretty.

The staff is very helpful and friendly. Our room has been delayed for 2 hours, the receptionist was offering us free drink and tried their best to make us feel better. The room was nice for people who like party. Overall, it was ann amazing experience and the beach is clean and pretty.

Water should be included in the room and not a part of a separate pack. Pool needs to stay open till 2 am or 12 am, not 8pm.

Water should be included in the room and not a part of a separate pack. Pool needs to stay open till 2 am or 12 am, not 8pm.

Liked: Cleanliness, convenience and proximity to the Ushuaia beach club, cleanliness and amenities. Disliked: Check-in experience was poor. Check-in time was 3pm and a room could not be provided to us until 3 hours later which was unacceptable especially given we reached out on three separate occasions to enquire when a room would be provided only to be told 'it'll be ready in 10-15 minutes' each and every time. No compensation was offered. This impacted our plans for the rest of the day as we had been travelling for quite some time which is why the overall score is only average.

Liked: Cleanliness, convenience and proximity to the Ushuaia beach club, cleanliness and amenities. Disliked: Check-in experience was poor. Check-in time was 3pm and a room could not be provided to us until 3 hours later which was unacceptable especially given we reached out on three separate occasions to enquire when a room would be provided only to be told 'it'll be ready in 10-15 minutes' each and every time. No compensation was offered. This impacted our plans for the rest of the day as we had been travelling for quite some time which is why the overall score is only average.

Fun, great food and great ambience.

Fun, great food and great ambience.

Always fun to stay but worse experience than last year. Supposed to be adults only but the beach club was full of children. Less service than last year and the rooms in worse condition.

Always fun to stay but worse experience than last year. Supposed to be adults only but the beach club was full of children. Less service than last year and the rooms in worse condition.

the service is impeccable

the service is impeccable

Amazing experience

The service for a hotel at this price should have been better, there were so many staff but they would walk right by and not ask if you needed anything. They could be making a lot more money if their people just were trained and managed better. AC didn’t work well and when we called the front desk no one amswered.

Amazing experience

The service for a hotel at this price should have been better, there were so many staff but they would walk right by and not ask if you needed anything. They could be making a lot more money if their people just were trained and managed better. AC didn’t work well and when we called the front desk no one amswered.

Amazingly fun place ocean front and bets party in town .

Amazingly fun place ocean front and bets party in town .

Bom hotel

Bom hotel

Very nice hotel, very nice food, very festive, perfect to party, chill & repreat

Very nice hotel, very nice food, very festive, perfect to party, chill & repreat

Nice hotel. We enjoyed it a lot.