Very friendly staff. Good enough for overnight stay

Very friendly staff. Good enough for overnight stay

Perfect for our visit to Knebworth house. Nice room, comfortable bed, plus all usual facilities

On booking I was sent a welcoming email telling me about the hotel and its restaurant. On arrival I was told the restaurant had been closed for some weeks!! No dinner, no breakfast! I am seeking a refund

On booking I was sent a welcoming email telling me about the hotel and its restaurant. On arrival I was told the restaurant had been closed for some weeks!! No dinner, no breakfast! I am seeking a refund

The property was not worth the money. We’ve stayed in Premier Inns and Travel lodges for far less cost which are far better. The restaurant was not open. The garden areas needed work on. Could be made to look lovely. Very dark areas especially around the bar. Toilet didn’t flush properly. The shower whilst working needed a good descale. Radiator wasn’t working so had to use a portable heater whilst we were showering and getting dressed. The receptionist was helpful. Certainly not value for money. Felt that we were definitely overcharged. Would not choose to stay there again unless they brought down the price and give the building and grounds some very serious TLC

The property was not worth the money. We’ve stayed in Premier Inns and Travel lodges for far less cost which are far better. The restaurant was not open. The garden areas needed work on. Could be made to look lovely. Very dark areas especially around the bar. Toilet didn’t flush properly. The shower whilst working needed a good descale. Radiator wasn’t working so had to use a portable heater whilst we were showering and getting dressed. The receptionist was helpful. Certainly not value for money. Felt that we were definitely overcharged. Would not choose to stay there again unless they brought down the price and give the building and grounds some very serious TLC

The Roebuck is a quality place for stay overs and dining combined staff are very friendly and professional and the rooms are nice and clean with all the facilities you would expect highly recommended

The Roebuck is a quality place for stay overs and dining combined staff are very friendly and professional and the rooms are nice and clean with all the facilities you would expect highly recommended

Very friendly and helpful staff

Very friendly and helpful staff

Good place to stay, very comfortable bed, although tv reception was very poor. Good for business trips, food was excellent indian restaurant.

Good place to stay, very comfortable bed, although tv reception was very poor. Good for business trips, food was excellent indian restaurant.

Staff are excellent the property is a little outdated but great value

Staff are excellent the property is a little outdated but great value

Very nice stay. Quite a long walk to the rooms but very quiet despite being next to the road. Good choice of food and lovely breakfast

Very nice stay. Quite a long walk to the rooms but very quiet despite being next to the road. Good choice of food and lovely breakfast

I had a good overnight stay. It was convenient and the staff were helpful.

I had a good overnight stay. It was convenient and the staff were helpful.

Came down for a family gathering, roebuck was reasonably priced , clean and staff friendly and helpful, could do with a refurb as it looked tired in places but for what we needed it was ok.

Came down for a family gathering, roebuck was reasonably priced , clean and staff friendly and helpful, could do with a refurb as it looked tired in places but for what we needed it was ok.

The staff have all been amazingly friendly and accommodating. I would definitely stay again

The staff have all been amazingly friendly and accommodating. I would definitely stay again

Nice, clean ,polite staff and privacy.

Nice, clean ,polite staff and privacy.

Room were clean and a good size, staff very friendly and helpful. Would definitely stay again

Room were clean and a good size, staff very friendly and helpful. Would definitely stay again

The staff were friendly and welcoming on arrival and thats were the good bit ends. The hotel can best be described as stuck in the 70's and was probably last decorated and maintained back then. The bathroom had tiles falling off, limescale on the taps, sink and bath. Mould in the grout and silicon, which is easily removable. The worst part was for 2 nights running the fire alarm went off multiple times, so no sleep for 2 days, their response sorry. The room was £90 per night for room only, it wasnt worth £45. Hotels.com really should inspect their hotels before they allow them on their site. Do not stay at this hotel, you'd be better off sleeping in your vehicle.

The staff were friendly and welcoming on arrival and thats were the good bit ends. The hotel can best be described as stuck in the 70's and was probably last decorated and maintained back then. The bathroom had tiles falling off, limescale on the taps, sink and bath. Mould in the grout and silicon, which is easily removable. The worst part was for 2 nights running the fire alarm went off multiple times, so no sleep for 2 days, their response sorry. The room was £90 per night for room only, it wasnt worth £45. Hotels.com really should inspect their hotels before they allow them on their site. Do not stay at this hotel, you'd be better off sleeping in your vehicle.

Very polite and helpful staff

Very polite and helpful staff

It was so dirty and dark we did not stay. The mattress and sheet were badly stained the carpet was filthy and the bathroom facilities old and cracked. We refused to stay in that room. The second room was no better it only had one small wall light working was dirty and had a huge plant trying to get in the window so there wasno fresh air in 30 degree heat. The room was so dark we had to use the torch on our phone to see. We asked to book breakfast for both mornings of our stay but we’re told we could only book for the first day, they were not sure if it would be available on the second morning, We advised the management we would not be staying and wanted a refund due to the awful conditions. We were told they would see what had to be done.