Very nice, One night stay in this hotel very very nice have stopped here before

It got off to a bad start when we didn't have hot water for a day. However, the response time was quick, and the plumber was knowledgeable and sorted the issues as timely as possible. If it wasn't for the kindness of the plumber, I would have complained more. However, it takes one person to turn something around.

The place misses atmosphere. Puerto Banus was disappointing

The place misses atmosphere. Puerto Banus was disappointing

Very nice and updated.

Very nice and updated.

The room had the bare minimum in amenities.

The room had the bare minimum in amenities.

Great location and staff

Great location and staff

I wanted to give a higher rating to your service, but I was a bit disappointed to see that there was no coffee, tea or kettle in the room. I usually like to have a cup of coffee or tea in the morning before heading to breakfast, so it would be great to have that service available. Thanks for listening!

I wanted to give a higher rating to your service, but I was a bit disappointed to see that there was no coffee, tea or kettle in the room. I usually like to have a cup of coffee or tea in the morning before heading to breakfast, so it would be great to have that service available. Thanks for listening!

Only average, not 4* property or service. Very few staff and hardly any guests on our visit. The lobby bar was closed; no restaurant service other than breakfast which was about acceptable. Location is very good.

Only average, not 4* property or service. Very few staff and hardly any guests on our visit. The lobby bar was closed; no restaurant service other than breakfast which was about acceptable. Location is very good.

This should be a 3 star hotel. There is no laundry, room service and minibar. No one was present to help with our luggages. The bathroom had molds. Breakfast is okay. You can barely sleep at night because of bars and restaurants in front of the hotel.

Great location in the Centre of Puerto Banus. The breakfast was surprisingly good. Just a few metres from the beach

Great location in the Centre of Puerto Banus. The breakfast was surprisingly good. Just a few metres from the beach

This should be a 3 star hotel. There is no laundry, room service and minibar. No one was present to help with our luggages. The bathroom had molds. Breakfast is okay. You can barely sleep at night because of bars and restaurants in front of the hotel.

We stayed 1 night and it was average, the location is excellent in the middle of everything, but for what we paid i excepted more facilities and amenities like the mini bar in the room (only 2 btls of water, nothing else) there is no bathrobes and slippers, no kettle and no coffee machine, the tv is old, the decoration of the room is very basic, you feel like you are in an empty room. For 300€ per night we expected a little more than we found.

We stayed 1 night and it was average, the location is excellent in the middle of everything, but for what we paid i excepted more facilities and amenities like the mini bar in the room (only 2 btls of water, nothing else) there is no bathrobes and slippers, no kettle and no coffee machine, the tv is old, the decoration of the room is very basic, you feel like you are in an empty room. For 300€ per night we expected a little more than we found.

the hotel is nice, the rooms are not so big depending on the one you booked, i prefer the one with the balcony, the standard rooms are pretty small but its in a very good area, there is many restaurants around, bars, clubs and shopping

the hotel is nice, the rooms are not so big depending on the one you booked, i prefer the one with the balcony, the standard rooms are pretty small but its in a very good area, there is many restaurants around, bars, clubs and shopping

Beautiful hotel right in the heart beach area. Great beach and shopping. Loved our stay.

Beautiful hotel right in the heart beach area. Great beach and shopping. Loved our stay.

Some of the light fixtures didn't work and there wasn't a shower curtain but overall great place.

Some of the light fixtures didn't work and there wasn't a shower curtain but overall great place.

Was 2 bookings in the same property under different names by mistake. Zero help from staff or management to resolve despite trying to cancel one in advance and keep just the one other. Beautiful view but run down in every way with no bathroom amenities on site. Didnt stay at B51 but in Park Plaza Suites with all things bearing the B51 name so not even sure which to review. Attrociously bad experience and makes me question why I use Expedia, clearly not as trusting going forward. Booked thousands and thousands of dollars in travel and discarded to take my business elsewhere. Should be ashamed

Too small too expensive

Basic but very clean , help and polite staff

This hotel was outstanding

This property seemed to offer so much but didn’t really deliver. It’s location is fantastic and can’t be faulted but the bar in the hotel didn’t appear to be open so not inviting like the photographs. The rooms appeared pretty basic and how shower when turned on went all over the floor. The room lacked personality but it was a very convenient hotel to the marina

It was an okay stay . Too noisy to sleep most of the time although a very convenient location . I wouldn’t stay there again .