I wish it were closer to the beach and was a newer room. The bathroom were new which was nice.

Very nice Hotel next to Waikiki Beach.

Super friendly staff, nice location, and the valet are super quick and convenient

so nice!

so nice!

Super friendly staff, nice location, and the valet are super quick and convenient

Very nice Hotel next to Waikiki Beach.

The renovations were nice, but then parking changed to valet only.

The renovations were nice, but then parking changed to valet only.

Restaurants and shops in the neighberhood.

Restaurants and shops in the neighberhood.

We enjoyed the view and the amenities available to us. We would definitely stay here again.

We enjoyed the view and the amenities available to us. We would definitely stay here again.

There was a used sanitary pad in trash. Tv wouldn't cut off had to unplug it. The remote didnt work. Room allowed outside noise alot more than the normal hotels. Room decor was nice. But you can hear everything 2am in the morning. After the pool party was over there was alot of noise that continued thur the night. I wont be returning to this hotel.

There was a used sanitary pad in trash. Tv wouldn't cut off had to unplug it. The remote didnt work. Room allowed outside noise alot more than the normal hotels. Room decor was nice. But you can hear everything 2am in the morning. After the pool party was over there was alot of noise that continued thur the night. I wont be returning to this hotel.

The only thing is there’s no parking around always full parking at the streets

The only thing is there’s no parking around always full parking at the streets

Staff very friendly and accommodating to your needs.our room was city view on the 6th floor great size room very clean mattress was one of the most comfortable I've ever slept on air-conditioning worked great bathroom nice only negative was had to turn on shower for a good couple of minutes to heat up each time a lot of water wasted house keeping a little lazy not restocking in room and having to ask but over all i would definitely stay here again

Staff very friendly and accommodating to your needs.our room was city view on the 6th floor great size room very clean mattress was one of the most comfortable I've ever slept on air-conditioning worked great bathroom nice only negative was had to turn on shower for a good couple of minutes to heat up each time a lot of water wasted house keeping a little lazy not restocking in room and having to ask but over all i would definitely stay here again

Newly renovated hotel, very clean and very nice staff!

Newly renovated hotel, very clean and very nice staff!

The location of the hotel is pretty convenient and the staff is great. I booked a room with a partial ocean view and wasn’t even able to see the ocean at all, not a big deal though. On one of the days, they were testing the emergency alarms from 10am until 4pm. Super annoying. However, when you check-in they require you to pay a $45 (plus tax) “Destination Fee” per guest that covers a cup of coffee, “beach candy” at a resort 20 minutes away, wifi, bike rentals, and a complementary drink, among other unnecessary amenities. When we went to get our complementary drink at the pool we were given an 8oz plastic cup of beer and then we were told that if we wanted to use the cabana’s we need to pay ANOTHER $50 and make a reservation even though no one was sitting in them. In the morning around 8:30am we were informed that the complimentary coffee had run out. Not only were the PAID amenities subpar, there is only one ice machine and one microwave for 19 floors, the coffee maker in the room only came with one cup, there were only 3 sets of towels for a 4 person bedroom, and the carpet and curtains in our room had red stains on them. We needed a late check out due to a flight delay and we received different information from each employee. One of them claimed that it was $30 an hour after check out, one of them claimed it was a day rate if we needed to check out past 2pm, and another requested that we ask a different employee the next day. Honestly, would not stay here again.

The location of the hotel is pretty convenient and the staff is great. I booked a room with a partial ocean view and wasn’t even able to see the ocean at all, not a big deal though. On one of the days, they were testing the emergency alarms from 10am until 4pm. Super annoying. However, when you check-in they require you to pay a $45 (plus tax) “Destination Fee” per guest that covers a cup of coffee, “beach candy” at a resort 20 minutes away, wifi, bike rentals, and a complementary drink, among other unnecessary amenities. When we went to get our complementary drink at the pool we were given an 8oz plastic cup of beer and then we were told that if we wanted to use the cabana’s we need to pay ANOTHER $50 and make a reservation even though no one was sitting in them. In the morning around 8:30am we were informed that the complimentary coffee had run out. Not only were the PAID amenities subpar, there is only one ice machine and one microwave for 19 floors, the coffee maker in the room only came with one cup, there were only 3 sets of towels for a 4 person bedroom, and the carpet and curtains in our room had red stains on them. We needed a late check out due to a flight delay and we received different information from each employee. One of them claimed that it was $30 an hour after check out, one of them claimed it was a day rate if we needed to check out past 2pm, and another requested that we ask a different employee the next day. Honestly, would not stay here again.

Cleanliness All staffs are friendly, helpful Nice decorations Affordable Comments: Paper thin walls No microwave, we had to go to the other building to use the microwave and no ice makers in our building

Cleanliness All staffs are friendly, helpful Nice decorations Affordable Comments: Paper thin walls No microwave, we had to go to the other building to use the microwave and no ice makers in our building

The photos online are accurate, and the front desk was excellent until the day I checked out (not as friendly) Pros: -Nice and clean room. -Nice perks while staying at Romer. -I recommend checking their official website for better offers/deals. -Somewhat close to Waikiki Beach and shops. -Easy front spot for Lyft/Uber to pick up and drop off. Cons: -Super loud and busy street. -If there are loud neighbors, you can hear them from their room inside yours. I loved having the local drivers tell me the hotel's history as well. Romer did a great job at renovating the place. I appreciated the A/C the most, haha

The photos online are accurate, and the front desk was excellent until the day I checked out (not as friendly) Pros: -Nice and clean room. -Nice perks while staying at Romer. -I recommend checking their official website for better offers/deals. -Somewhat close to Waikiki Beach and shops. -Easy front spot for Lyft/Uber to pick up and drop off. Cons: -Super loud and busy street. -If there are loud neighbors, you can hear them from their room inside yours. I loved having the local drivers tell me the hotel's history as well. Romer did a great job at renovating the place. I appreciated the A/C the most, haha

I booked a staycation at Romer for my birthday, and I was really looking forward to this rare opportunity to treat myself. Upon check-in, I was warmly greeted by Kerri-Ann, whose exceptional customer service made me feel incredibly welcomed. I'm so grateful for her! I also want to give a shoutout to Sarah at the pool, who made my poolside experience truly memorable. She is such a gem. I’ve been raving about it to all my friends on the island! The room was spacious, and the beds were comfortable. I especially appreciated the complimentary water in reusable containers, which shows a commitment to reducing plastic waste and caring for our beautiful land. While everything was nearly perfect, I am currently working through a minor billing issue. I don’t want this to overshadow my overall experience. Depending on how this situation is resolved, I may update this review to provide transparency for future customers. I have reached out to management regarding my situation, and while I'm not entirely pleased with how it has been handled so far, I am hopeful that Romer-Ambassador genuinely cares about their customers and will take the necessary steps to resolve this issue. With so many options available, I trust they understand the importance of maintaining their brand’s reputation.

I booked a staycation at Romer for my birthday, and I was really looking forward to this rare opportunity to treat myself. Upon check-in, I was warmly greeted by Kerri-Ann, whose exceptional customer service made me feel incredibly welcomed. I'm so grateful for her! I also want to give a shoutout to Sarah at the pool, who made my poolside experience truly memorable. She is such a gem. I’ve been raving about it to all my friends on the island! The room was spacious, and the beds were comfortable. I especially appreciated the complimentary water in reusable containers, which shows a commitment to reducing plastic waste and caring for our beautiful land. While everything was nearly perfect, I am currently working through a minor billing issue. I don’t want this to overshadow my overall experience. Depending on how this situation is resolved, I may update this review to provide transparency for future customers. I have reached out to management regarding my situation, and while I'm not entirely pleased with how it has been handled so far, I am hopeful that Romer-Ambassador genuinely cares about their customers and will take the necessary steps to resolve this issue. With so many options available, I trust they understand the importance of maintaining their brand’s reputation.

Absolutely loved our stay at Romer! We felt the amenities were plentiful and we loved the location. The pool area was well maintained and not overcrowded. Lovely energy and chic setup! Would recommend.

Absolutely loved our stay at Romer! We felt the amenities were plentiful and we loved the location. The pool area was well maintained and not overcrowded. Lovely energy and chic setup! Would recommend.

The house keeping service was bad