I booked this resort last minute as my original flights on Delta were to a different island and this resort had many great reviews. The resort grounds are beautiful and the hospitality is outstanding. All of the staff make your feel welcome and at home. The beach is amazing and the restaurants have the best food that I have had ar an all-inclusive (and I have been to plenty of islands and all-inclusive resorts). I didn't give 5 stars because I've have not had a solid 3 hours of sleep since arriving. I booked a king suite since there were not many options when I booked the day before arriving. The bed is one if the worst that I have ever slept on. The king size mattress was basically 2 twin mattress stacked horizontally. I discovered this when I pulled back the covers to see why there was a dip across the whole bed. The only way I have been able to function is because of the beach naps a and the naps I take on the balcony in the chair which is more comfortable than the bed. I'm not sure if all of the beds are this bad at the resort because I would really like to visit again in November. If they are all like this, I will visit another resort because not having a good night's sleep for several days does not make a fun trip.

I booked this resort last minute as my original flights on Delta were to a different island and this resort had many great reviews. The resort grounds are beautiful and the hospitality is outstanding. All of the staff make your feel welcome and at home. The beach is amazing and the restaurants have the best food that I have had ar an all-inclusive (and I have been to plenty of islands and all-inclusive resorts). I didn't give 5 stars because I've have not had a solid 3 hours of sleep since arriving. I booked a king suite since there were not many options when I booked the day before arriving. The bed is one if the worst that I have ever slept on. The king size mattress was basically 2 twin mattress stacked horizontally. I discovered this when I pulled back the covers to see why there was a dip across the whole bed. The only way I have been able to function is because of the beach naps a and the naps I take on the balcony in the chair which is more comfortable than the bed. I'm not sure if all of the beds are this bad at the resort because I would really like to visit again in November. If they are all like this, I will visit another resort because not having a good night's sleep for several days does not make a fun trip.

Clean with all necessities. Friendly staff. Smaller property, not as many restaurant options as other places. It was a relaxing stay. The staff are friendly and provide excellent customer service. The room was a good size but dated. I would not consider this property to be a luxury property. Food was good, as expected. No room service. We spent most of our time on the beautiful beach. Lacking an indoor or covered bar area.

Clean with all necessities. Friendly staff. Smaller property, not as many restaurant options as other places. It was a relaxing stay. The staff are friendly and provide excellent customer service. The room was a good size but dated. I would not consider this property to be a luxury property. Food was good, as expected. No room service. We spent most of our time on the beautiful beach. Lacking an indoor or covered bar area.

very nice but older property. staff was excellent and beaches are fantastic. dining choices are ok

very nice but older property. staff was excellent and beaches are fantastic. dining choices are ok

It was my Anniversary and I was supposed to get an Anniversary banner on my room door I didn’t get that. I was as supposed to have a nice elegant dinner on the beach the day of my Anniversary, my wife and I got all dressed up looking good dinner on the beach only to get there and the staff and managers state that they didn’t have any knowledge of dinner on the beach for that night.

Overall Alexandra is a great place to stay. Some things that I would comment on is my room had a smell like a damp wet smell the pull out couch was very worn and kind of gross looking. My bed had a smell too. I went in my family members room who were staying in the other building considered delux and there was no smell so maybe just some upgrades are needed. But my fridge was always stocked and housekeeping was great. Forty on the beach and cheeky were great. All of the restaurant hostesses and servers including Kimberly and Gloria were so wonderful and kind. Some staff are not as friendly at the bars especially. I know it was very hot so I understand. Overall the food was great except that the buffet was closed 3 out of five nights we we were there and if you didn’t have a reservation you were beat. More food availability would be helpful and maybe room service especially for tired kids after the beach in the evenings. Better dessert options too for kids. But we had a really great time and it was truly a beautiful place.

It was my Anniversary and I was supposed to get an Anniversary banner on my room door I didn’t get that. I was as supposed to have a nice elegant dinner on the beach the day of my Anniversary, my wife and I got all dressed up looking good dinner on the beach only to get there and the staff and managers state that they didn’t have any knowledge of dinner on the beach for that night.

Overall Alexandra is a great place to stay. Some things that I would comment on is my room had a smell like a damp wet smell the pull out couch was very worn and kind of gross looking. My bed had a smell too. I went in my family members room who were staying in the other building considered delux and there was no smell so maybe just some upgrades are needed. But my fridge was always stocked and housekeeping was great. Forty on the beach and cheeky were great. All of the restaurant hostesses and servers including Kimberly and Gloria were so wonderful and kind. Some staff are not as friendly at the bars especially. I know it was very hot so I understand. Overall the food was great except that the buffet was closed 3 out of five nights we we were there and if you didn’t have a reservation you were beat. More food availability would be helpful and maybe room service especially for tired kids after the beach in the evenings. Better dessert options too for kids. But we had a really great time and it was truly a beautiful place.

We had a great stay at the Alexandria Resort in June '24. We were hesitant about an all inclusive resort as we normally stay in a vacation rental, but we wanted to try a turn key experience. Alexandria didn't disappoint. The Staff were very friendly and cheerful. From the very first lunch while we were waiting for our room, our son was a little grumpy from travel and Jodyann turned him completely around and had him smiling. Garniel and the beach staff work very hard serving great drinks and jerk chicken. They were such a joy to get to know and they were always having fun activities on and off the beach. Our room was beautiful, clean and updated. Beds and pillows were very comfortable and it was nice to have a fridge which was stocked with water soda and beer when we arrived. The oceanview and balcony was gorgeous. The grounds were immaculate. The fitness room is small but well equipped. Overall, food was also good to great. There are many choices from reservation restaurants (steak, fish. sushi) to walk up table service, to buffet. Our favorites were the Sushi and Steak restaurants. You make reservations same day, and if you do it early you can get the times you want. Service at the restaurants is also really good, keep in mind that you are in the islands! Overall, you can tell the management really cares about the staff and guests. We would definitely recommend and return to Alexandria

We had a great stay at the Alexandria Resort in June '24. We were hesitant about an all inclusive resort as we normally stay in a vacation rental, but we wanted to try a turn key experience. Alexandria didn't disappoint. The Staff were very friendly and cheerful. From the very first lunch while we were waiting for our room, our son was a little grumpy from travel and Jodyann turned him completely around and had him smiling. Garniel and the beach staff work very hard serving great drinks and jerk chicken. They were such a joy to get to know and they were always having fun activities on and off the beach. Our room was beautiful, clean and updated. Beds and pillows were very comfortable and it was nice to have a fridge which was stocked with water soda and beer when we arrived. The oceanview and balcony was gorgeous. The grounds were immaculate. The fitness room is small but well equipped. Overall, food was also good to great. There are many choices from reservation restaurants (steak, fish. sushi) to walk up table service, to buffet. Our favorites were the Sushi and Steak restaurants. You make reservations same day, and if you do it early you can get the times you want. Service at the restaurants is also really good, keep in mind that you are in the islands! Overall, you can tell the management really cares about the staff and guests. We would definitely recommend and return to Alexandria

Water at this resort is the best yet Great food Lots of choices off drinks Great staff

Water at this resort is the best yet Great food Lots of choices off drinks Great staff

Lovely resort with wonderful people there to help you!

Lovely resort with wonderful people there to help you!

He had some issues with the restaurants but overall we had a great time, the common areas were clean, and the bedroom was spacious and clean, the air conditioner was unbelievably loud, but beyond that, the bedroom was really good! Food super good!

He had some issues with the restaurants but overall we had a great time, the common areas were clean, and the bedroom was spacious and clean, the air conditioner was unbelievably loud, but beyond that, the bedroom was really good! Food super good!

All inclusive resort on beautiful Grace Bay Beach. My friends and I stayed in a large 2 bedroom villa overlooking the ocean. We had a large balcony with a gorgeous view. The staff was friendly and welcoming. Some of the units are being updated so I would recommend you request a unit that has been renovated. Upon check in you receive a schedule of the restaurants. It takes a day to figure things out. The buffet was plentiful breakfast was excellent . Dinner was a 4/5. The reservation process was difficult to navigate. You can only make reservations the day of. We recommend taking the shuttle to Blue Haven their sister resort which is more upscale. Fire and Ice restaurant was 5/5 We would definitely return

All inclusive resort on beautiful Grace Bay Beach. My friends and I stayed in a large 2 bedroom villa overlooking the ocean. We had a large balcony with a gorgeous view. The staff was friendly and welcoming. Some of the units are being updated so I would recommend you request a unit that has been renovated. Upon check in you receive a schedule of the restaurants. It takes a day to figure things out. The buffet was plentiful breakfast was excellent . Dinner was a 4/5. The reservation process was difficult to navigate. You can only make reservations the day of. We recommend taking the shuttle to Blue Haven their sister resort which is more upscale. Fire and Ice restaurant was 5/5 We would definitely return

Nice property but staff bar staff wasn’t the best.

Nice property but staff bar staff wasn’t the best.

We were on a family trip and everything was wonderful! Everyone was kind and helpful. Food was very good in all restaurants. My only suggestions would be there could be more planned fun activities for children and adults.

We were on a family trip and everything was wonderful! Everyone was kind and helpful. Food was very good in all restaurants. My only suggestions would be there could be more planned fun activities for children and adults.

Alexandra resort had the perfect beach front. Dining options were limited though. Only 3 to pick from. Made the best of it and the food was great. Would go again. Staff very nice.

Alexandra resort had the perfect beach front. Dining options were limited though. Only 3 to pick from. Made the best of it and the food was great. Would go again. Staff very nice.

There were some great staff members and there were low IQ idiot staff members. We had multiple issues, but the biggest one by far was that there was a wedding at the property and the hotel pampered them, but screwed the rest of the guests in doing so. They closed their #2 restaurant for a "private event" and they only booked about seven tables per half-hour at their #1 (steak) restaurant. They tried to tell me that I couldn't get a table at 6pm and would have to wait until 8pm which is ridiculous since I asked early in the morning. I finally got their front desk to make a call and they called me an hour or two later telling me we had a 6pm reservation. We relied on that, but then when we got there at 5:55pm, the hostess looked at her sheet and our names weren't on it. I told her they messed up and showed her the call time from their front desk when they told me we were in. She looked away from me and acted like I wasn't standing there. That's how they treated a guest staying in an expensive upgraded suite with a beach view at what's supposed to be an all-inclusive (i.e., where they allow you to eat their food!). And to make it even worse, I was standing there with my wife and our four-year-old daughter. We were turned away. She did that to guests with a reservation! I complained to the GM (who was pretty nice, but that's his job) and they gave me a teeny $120 discount after ruining our day and wasting our time. I recommend that people stay away from this hotel.

There were some great staff members and there were low IQ idiot staff members. We had multiple issues, but the biggest one by far was that there was a wedding at the property and the hotel pampered them, but screwed the rest of the guests in doing so. They closed their #2 restaurant for a "private event" and they only booked about seven tables per half-hour at their #1 (steak) restaurant. They tried to tell me that I couldn't get a table at 6pm and would have to wait until 8pm which is ridiculous since I asked early in the morning. I finally got their front desk to make a call and they called me an hour or two later telling me we had a 6pm reservation. We relied on that, but then when we got there at 5:55pm, the hostess looked at her sheet and our names weren't on it. I told her they messed up and showed her the call time from their front desk when they told me we were in. She looked away from me and acted like I wasn't standing there. That's how they treated a guest staying in an expensive upgraded suite with a beach view at what's supposed to be an all-inclusive (i.e., where they allow you to eat their food!). And to make it even worse, I was standing there with my wife and our four-year-old daughter. We were turned away. She did that to guests with a reservation! I complained to the GM (who was pretty nice, but that's his job) and they gave me a teeny $120 discount after ruining our day and wasting our time. I recommend that people stay away from this hotel.

I normally never leave reviews, but we were very disappointed with our stay at the Alexandra Resort. The bottom line is that the quality of this resort did not come even close the expectations based on the amount they charged. This is not a luxury resort. Our room was not nice and did not come close to the pictures online. The food was so bad that we opted to go to a restaurant in town the last night of our stay. I cannot emphasize enough how bad the food is, which defeats the purpose of an all-inclusive resort. It tasted cheap. If the price was cheaper, in the $400-$500 range, then the beach alone makes the stay worth it. But we paid over $1000 per night. Nothing about this resort was luxurious and we wished we payed the same amount of money for one of the 5 star hotels on the island. I have no idea how this resort has 4 stars to be honest.

Best trip I’ve ever been on. The hotel is better than I even expected - we rented an oceanfront suite and were blown away by the views every morning. The resort, and all of the amenities, are clean and well kept. Every meal we had was better than the last. Of all the employees at the resort, Trishauna working the pool bar was by far the BEST and sweetest. She is so personable, attentive, and gave us great recommendations. Mustafa, who welcomed us, was also very nice & helpful as we settled in. We will absolutely be back to see the beautiful water and say hi to Trishauna! I can’t say enough good things about her.

Best trip I’ve ever been on. The hotel is better than I even expected - we rented an oceanfront suite and were blown away by the views every morning. The resort, and all of the amenities, are clean and well kept. Every meal we had was better than the last. Of all the employees at the resort, Trishauna working the pool bar was by far the BEST and sweetest. She is so personable, attentive, and gave us great recommendations. Mustafa, who welcomed us, was also very nice & helpful as we settled in. We will absolutely be back to see the beautiful water and say hi to Trishauna! I can’t say enough good things about her.

I normally never leave reviews, but we were very disappointed with our stay at the Alexandra Resort. The bottom line is that the quality of this resort did not come even close the expectations based on the amount they charged. This is not a luxury resort. Our room was not nice and did not come close to the pictures online. The food was so bad that we opted to go to a restaurant in town the last night of our stay. I cannot emphasize enough how bad the food is, which defeats the purpose of an all-inclusive resort. It tasted cheap. If the price was cheaper, in the $400-$500 range, then the beach alone makes the stay worth it. But we paid over $1000 per night. Nothing about this resort was luxurious and we wished we payed the same amount of money for one of the 5 star hotels on the island. I have no idea how this resort has 4 stars to be honest.