Everything was extremely nice

Everything was extremely nice

Absolutely terrible. DO NOT stay. Had a detailed explanation started just to run out of space to finish, so heres the short version. Upon walking into the hotel, it was muggy/warm. Room was advertised as 150 cash pet deposit, not accurate. 100 cash pet deposit and 20$ per pet, per night. It took a good 30min+ to finally get in an acceptable room. 1st one was a disaster/hadnt been cleaned. Was sent to another room, only to be redirected to another. This 3rd room was so humid the floors AND bedding were damp. So humid breathing was labored. Room 4 got another redirection to a 5th room. This 5th room also had a damp floor but the AC worked and pulled the humidity out while we visited the pool. The pool.... we fished out trash and large bugs, as well as a maggot. At check out, we met a different, non family member that told us shes been an employee for years there and actually trained the current owners. We shared our experience and she shared a lot about the place and its owners. Seems like they need many inspections in many areas.

Absolutely terrible. DO NOT stay. Had a detailed explanation started just to run out of space to finish, so heres the short version. Upon walking into the hotel, it was muggy/warm. Room was advertised as 150 cash pet deposit, not accurate. 100 cash pet deposit and 20$ per pet, per night. It took a good 30min+ to finally get in an acceptable room. 1st one was a disaster/hadnt been cleaned. Was sent to another room, only to be redirected to another. This 3rd room was so humid the floors AND bedding were damp. So humid breathing was labored. Room 4 got another redirection to a 5th room. This 5th room also had a damp floor but the AC worked and pulled the humidity out while we visited the pool. The pool.... we fished out trash and large bugs, as well as a maggot. At check out, we met a different, non family member that told us shes been an employee for years there and actually trained the current owners. We shared our experience and she shared a lot about the place and its owners. Seems like they need many inspections in many areas.

Room was musty and desk chair had nasty looking stains.

Room was musty and desk chair had nasty looking stains.

The bathroom tile caulk was dirty/moldy looking. The shower curtain was stained. The bedroom area felt dingy and we noticed dirty areas in the corner of the carpeting. The hot tub was not functioning properly, and the pool was so cold our kids couldn’t enjoy swimming. The pool towels were ratty and threadbare. In the morning, there was dry cereal, but no milk or spoons (only forks). There was no fresh fruit, only bread, biscuits, or waffles (so the members of our family who need to avoid gluten couldn’t eat anything for breakfast). Finally, on our way out the door we wanted to fill up water bottles for our trip, but the big carafe on the entry table was completely empty and we had to ask for it to be refilled. We stayed at this hotel several years ago when visiting and it was fine, but the property has definitely changed for the worse. We will not be returning.

The bathroom tile caulk was dirty/moldy looking. The shower curtain was stained. The bedroom area felt dingy and we noticed dirty areas in the corner of the carpeting. The hot tub was not functioning properly, and the pool was so cold our kids couldn’t enjoy swimming. The pool towels were ratty and threadbare. In the morning, there was dry cereal, but no milk or spoons (only forks). There was no fresh fruit, only bread, biscuits, or waffles (so the members of our family who need to avoid gluten couldn’t eat anything for breakfast). Finally, on our way out the door we wanted to fill up water bottles for our trip, but the big carafe on the entry table was completely empty and we had to ask for it to be refilled. We stayed at this hotel several years ago when visiting and it was fine, but the property has definitely changed for the worse. We will not be returning.

This hotel was nice the room was clean. the area we were in was quiet. It was in walking distance to a Walmart. There were many children in the pool, so the lobby was really loud. Ther wasn't much for the continental breakfast.

This hotel was nice the room was clean. the area we were in was quiet. It was in walking distance to a Walmart. There were many children in the pool, so the lobby was really loud. Ther wasn't much for the continental breakfast.

Honest staff, left my watch and they called me to let me know I left it behind.

Honest staff, left my watch and they called me to let me know I left it behind.

Just overall amazing stay!! Will be back again especially if they fix the whirlpool. That’s my only complaint is it was ice cold

Just overall amazing stay!! Will be back again especially if they fix the whirlpool. That’s my only complaint is it was ice cold

Was great for price.

Was great for price.

The hotel lobby is up to date and very welcoming. Once you get to the room it is outdated. Our remote needed new batteries and my husband open it and it was full of mold. The satellite service in the room was terrible. The service kept cutting in and out so there was no sense in trying to watch anything. Around the jets on the tub were dirty and there was mold in the tub plug. The breakfast consisted of waffles, sliced bread, cereal, some oatmeal packets, sausage flavored gravy that was cold and biscuits the size of a half dollar and they were very dry. There were apples and a few bananas and strawberry banana yogurt. No eggs or breakfast meat no bagels. It was a Saturday and my husband went down for breakfast about 6:30am so it is not like we got there as breakfast was about to end. There were stains on the bedspread and the washcloths. Everywhere you looked was a QR code that said please leave a 5 star review and at the check in counter was a sign that said leave a five star review and get this and there was a bag of chips there.

The hotel lobby is up to date and very welcoming. Once you get to the room it is outdated. Our remote needed new batteries and my husband open it and it was full of mold. The satellite service in the room was terrible. The service kept cutting in and out so there was no sense in trying to watch anything. Around the jets on the tub were dirty and there was mold in the tub plug. The breakfast consisted of waffles, sliced bread, cereal, some oatmeal packets, sausage flavored gravy that was cold and biscuits the size of a half dollar and they were very dry. There were apples and a few bananas and strawberry banana yogurt. No eggs or breakfast meat no bagels. It was a Saturday and my husband went down for breakfast about 6:30am so it is not like we got there as breakfast was about to end. There were stains on the bedspread and the washcloths. Everywhere you looked was a QR code that said please leave a 5 star review and at the check in counter was a sign that said leave a five star review and get this and there was a bag of chips there.

The room I reserved through expedia said it was a king superior suite with a jetted tub. The room I received looked nothing like the room I reserved. Talked to the front desk they said the room i reserved would cost extra and doesn't have the jetted tub. I was confused by all this but anyway the room we were given the jetted tub was filthy. So they moved us to the other one on the first floor and again the jetted tub was filthy. I went to the front desk and asked for cleaner and a towel. They gave it to me and i cleaned it.

The room I reserved through expedia said it was a king superior suite with a jetted tub. The room I received looked nothing like the room I reserved. Talked to the front desk they said the room i reserved would cost extra and doesn't have the jetted tub. I was confused by all this but anyway the room we were given the jetted tub was filthy. So they moved us to the other one on the first floor and again the jetted tub was filthy. I went to the front desk and asked for cleaner and a towel. They gave it to me and i cleaned it.

The staff was very helpful, a good place to stay and a convenient location

The staff was very helpful, a good place to stay and a convenient location

Did not have the right room ready then told us they would call when it was 2 the next afternoon when they did

Did not have the right room ready then told us they would call when it was 2 the next afternoon when they did

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Nice clean quiet

Nice clean quiet

Coffee didn't work 24 hrs. Pool room and water was freezing.

Coffee didn't work 24 hrs. Pool room and water was freezing.

The manager is very attentive and caring to you and your needs. Our room was clean and quiet. We will stay here again.

Front desk is very accommodating in setting us up with an extra room. Unfortunately, the swimming pool was very cold as well as the swimming area. We booked our stay to have family time and let the kids swim and as a 50-year-old grandmother I tried to stay in the pool as long as possible, but it got to where it was just too cold for me and the children. The hot tub wasn’t hot at all, however it was warmer than the pool, and the jets would shoot cold water out. Next morning for the breakfast, my spouse had alerted the front desk that the milk was spoiled, and she took the lid off and smelled it and then stuck it back in for other people to use. Later it was still in the kitchen for use I had tasted it, and it definitely was spoiled. It’s just kind of disappointing. Expected a comfortable swimming time with the family but a lot of corners are being cut and some upgrades need to be done.