The receptionist can be more smily other than that the place was very good.

The receptionist can be more smily other than that the place was very good.

Check in was so slow,,,, got keys half an hour late..... the room was not clean properly .... carpet was extremely dirty .... when we lift the sofa to make it a bed , it was full of popcorn.... the floors were dirty. It was just an average hotel.

Check in was so slow,,,, got keys half an hour late..... the room was not clean properly .... carpet was extremely dirty .... when we lift the sofa to make it a bed , it was full of popcorn.... the floors were dirty. It was just an average hotel.

We stayed in the Heritage Wing, where the rooms are old, and there's no lift. I recommend avoiding the Heritage Wing of the hotel. Overall, it was a good stay, and the breakfast was excellent.

We stayed in the Heritage Wing, where the rooms are old, and there's no lift. I recommend avoiding the Heritage Wing of the hotel. Overall, it was a good stay, and the breakfast was excellent.

Nice unit with good facilities. Bathroom was a bit dated with the shower over the bath.

Nice unit with good facilities. Bathroom was a bit dated with the shower over the bath.

great stay and beautiful accommodation

Perfect , I will be back

Perfect , I will be back

Where do I start. We Arrived at 2.30pm. We were given at room With a tv that didn’t work we called reception and a young man came to look at it he said he would be back and never came back. By this stage it was dinner time and I went to reception and let them know that the young man didn’t come back and how unhappy I was that we sat waiting for him. Whilst we were having our dinner. We were moved to another room and told to shower in the first room that was 1 floor up as the ahower in the second room was an above bath shower, as my husband has a disability this was not an option. We were then given another room that Upton arrival we noticed the front door open and a strong Oder of paint. Along with random tools and a room that was less that ready for guests. It was now 9pm and we where still Waiting to check into a room that was even close to being acceptable. After all the saga we now didn’t want to stay as the experience left us just wanting to go home and that’s what we did. A weekend hunny and I were looked forward too was ruined. I don’t recommend anyone staying here. We were offered a refund that will possible take 30days to process. What a horrible experience.

Where do I start. We Arrived at 2.30pm. We were given at room With a tv that didn’t work we called reception and a young man came to look at it he said he would be back and never came back. By this stage it was dinner time and I went to reception and let them know that the young man didn’t come back and how unhappy I was that we sat waiting for him. Whilst we were having our dinner. We were moved to another room and told to shower in the first room that was 1 floor up as the ahower in the second room was an above bath shower, as my husband has a disability this was not an option. We were then given another room that Upton arrival we noticed the front door open and a strong Oder of paint. Along with random tools and a room that was less that ready for guests. It was now 9pm and we where still Waiting to check into a room that was even close to being acceptable. After all the saga we now didn’t want to stay as the experience left us just wanting to go home and that’s what we did. A weekend hunny and I were looked forward too was ruined. I don’t recommend anyone staying here. We were offered a refund that will possible take 30days to process. What a horrible experience.

First reception greeting not overly friendly, difficult y with the tv reception, weirdly no allocated parking for the room having to park appropriately 100 metres away . Overall not a bad place to stay but have been in better.

First reception greeting not overly friendly, difficult y with the tv reception, weirdly no allocated parking for the room having to park appropriately 100 metres away . Overall not a bad place to stay but have been in better.

Great property great room but pompous staff. Just make checking in simpler and more efficient please

Great property great room but pompous staff. Just make checking in simpler and more efficient please

Nice clean rooms and furnishings.

We stayed in one of the one bedroom apartments with an ocean view. Fabulous siting. Apartment very clean. Much more than others I have stayed in at Mantra. Staff obliged when I requested an apartment further from the main building.

We paid extra for an “ocean view” room, however due to the large pine trees lining the property, the ocean could only be partially seen. Do not recommend the extra money, just opt for a garden or classic view instead. Our stay was ok but the facilities are a bit old and could do with a renovation.

We stayed in one of the one bedroom apartments with an ocean view. Fabulous siting. Apartment very clean. Much more than others I have stayed in at Mantra. Staff obliged when I requested an apartment further from the main building.

We paid extra for an “ocean view” room, however due to the large pine trees lining the property, the ocean could only be partially seen. Do not recommend the extra money, just opt for a garden or classic view instead. Our stay was ok but the facilities are a bit old and could do with a renovation.

Booked at the Mantra foe a work trip and was pleasantly surprised at the fantastic ground floor room. It was very spacious, well-appointed and had an amazing location looking into the beer garden.

Booked at the Mantra foe a work trip and was pleasantly surprised at the fantastic ground floor room. It was very spacious, well-appointed and had an amazing location looking into the beer garden.

My daughter loved the pool

Very centralised and jist a walk ls away to the beach

Very centralised and jist a walk ls away to the beach

Lovely stay.

Lovely stay.

A great place to stay in beautiful Lorne.

We stayed one night in an older part of the hotel it was comfortable but no view. We had buffet breakfast which was sensational. Staff were great. Position was handy to everything

We stayed one night in an older part of the hotel it was comfortable but no view. We had buffet breakfast which was sensational. Staff were great. Position was handy to everything