Outstanding location Friendly enough reception staff Spacious room Elevator breakdown > no signs, 4th floor with large suitcase, tough, could have warned us as it was a scheduled maintenance Expensive parking No space to work

Outstanding location Friendly enough reception staff Spacious room Elevator breakdown > no signs, 4th floor with large suitcase, tough, could have warned us as it was a scheduled maintenance Expensive parking No space to work

Really quiet and clean. Front desk made an extra effort to let us check in early and everyone was very accommodating for our whole stay

Extremely small room, bathroom is very small and inconvenient, coffee cups were dirty, Breakfast is poor, bed is good. No Best Western standards at all . I don't recommend this hotel

Extremely small room, bathroom is very small and inconvenient, coffee cups were dirty, Breakfast is poor, bed is good. No Best Western standards at all . I don't recommend this hotel

Excellent except for the continental breakfast.

Excellent except for the continental breakfast.

Caen - expect a characterless rebuilt ‘50’s city but was surprised at how much history and architecture has been retained. Hotel convenient and comfortable.

Caen - expect a characterless rebuilt ‘50’s city but was surprised at how much history and architecture has been retained. Hotel convenient and comfortable.

Location was very good. Receptionists were very helpful, in particular one who was totally fluent in English. In the breakfast room I observed that the knives and forks were placed with the handles at the bottom of the containers with knives and forks. It means everybody will touch the part you put in your mouth when they pick up theirs. It is also a health code violation (at least in the US). When I took my concerns to the reception they said, actually some other guest pointed it out also, but I do not think they will change it while you are here! REALLY. S I did not take breakfast any more in the hotel..

Location was very good. Receptionists were very helpful, in particular one who was totally fluent in English. In the breakfast room I observed that the knives and forks were placed with the handles at the bottom of the containers with knives and forks. It means everybody will touch the part you put in your mouth when they pick up theirs. It is also a health code violation (at least in the US). When I took my concerns to the reception they said, actually some other guest pointed it out also, but I do not think they will change it while you are here! REALLY. S I did not take breakfast any more in the hotel..

Easy access to everything

Easy access to everything

This hotel is in a good location although if your room faces the square it's a bit noisy at night. This didn't matter to us as it was great for people-watching. The hotel is clean and bed was huge. The staff were very unwelcoming on our arrival, they offered no map or information about the City. We had to ask about breakfast, and places to eat for dinner. It wasn't explained to us that thete was a guest bar/lounge. Different staff member next morning, same unfriendly demeanour. Although we reported that pipe under our bathroom basin was leaking, it remained unfixed for our stay. The 2 women working in breakfast room were the only helpful people we encountered. However, taxi drivers in Caen were great!

This hotel is in a good location although if your room faces the square it's a bit noisy at night. This didn't matter to us as it was great for people-watching. The hotel is clean and bed was huge. The staff were very unwelcoming on our arrival, they offered no map or information about the City. We had to ask about breakfast, and places to eat for dinner. It wasn't explained to us that thete was a guest bar/lounge. Different staff member next morning, same unfriendly demeanour. Although we reported that pipe under our bathroom basin was leaking, it remained unfixed for our stay. The 2 women working in breakfast room were the only helpful people we encountered. However, taxi drivers in Caen were great!

Nothing exceptional about the property, except that staff was friendly and helpful. Pretty spartan room in a convenient location.

Nothing exceptional about the property, except that staff was friendly and helpful. Pretty spartan room in a convenient location.

Great location, friendly staff, spacious comfy rooms and a car park just feet away. It was ideal of a one night stop over for us but would also be a good centre for a few days. Restaurants just a short walk away and a nice breakfast. Would have preferred non machine coffee but it was still good.

Great location, friendly staff, spacious comfy rooms and a car park just feet away. It was ideal of a one night stop over for us but would also be a good centre for a few days. Restaurants just a short walk away and a nice breakfast. Would have preferred non machine coffee but it was still good.

This Best Western is the best we have ever had the pleasure of staying in. Situated on a public square with easy access to restaurants, bakeries, historic sites and public transportation, it is ideally situated. The staff were extremely helpful and gracious. Caen is a great place to base for short trips to the area and the beaches of Normandy.

This Best Western is the best we have ever had the pleasure of staying in. Situated on a public square with easy access to restaurants, bakeries, historic sites and public transportation, it is ideally situated. The staff were extremely helpful and gracious. Caen is a great place to base for short trips to the area and the beaches of Normandy.

Very clean hotel. Only provided 1 set of towels for 2 guests, had to ask for more. Also only 1 bottle of water. Room was very small, bathroom was good, great shower. Location was excellent, very central, easy to walk the city. Parking across the road, get ticket from hotel before you enter the car park for best rate. Very good breakfast, plenty of choices.

Very clean hotel. Only provided 1 set of towels for 2 guests, had to ask for more. Also only 1 bottle of water. Room was very small, bathroom was good, great shower. Location was excellent, very central, easy to walk the city. Parking across the road, get ticket from hotel before you enter the car park for best rate. Very good breakfast, plenty of choices.

The beds were confotable and rooms very quiet. Staff were friendly and very helpful.

The beds were confotable and rooms very quiet. Staff were friendly and very helpful.

Close to restaurants and centre of city. Very nice and walkable area

Close to restaurants and centre of city. Very nice and walkable area

Close to the centre of town and the market

Close to the centre of town and the market

Clean rooms with lots of nearby places to walk to. Our only concerns were the small size of the bathroom and the shower was a step in tub that could prove to be hazardous for people with mobility concerns.

Clean rooms with lots of nearby places to walk to. Our only concerns were the small size of the bathroom and the shower was a step in tub that could prove to be hazardous for people with mobility concerns.

Nice clean property at the square, helpful, staff, convenient paid parking, great restaurant below, nominal pricing. I would stay here again.