Did not like,there is not a sign at night to SEE where is the IN/out car

Did not like,there is not a sign at night to SEE where is the IN/out car

No valet receiving the car. Walking from parking in the rain is terrible.

No valet receiving the car. Walking from parking in the rain is terrible.

The property is nice, however, we chose the hotel specifically for the airport transfer. We could have had an equally nice hotel experience elsewhere for much cheaper but we wanted the airport transportation. We were not informed until we went to schedule the transportation that they apparently do not have transportation. We were frustrated as airport transport was listed as an amenity in our reservation paperwork.

The property is nice, however, we chose the hotel specifically for the airport transfer. We could have had an equally nice hotel experience elsewhere for much cheaper but we wanted the airport transportation. We were not informed until we went to schedule the transportation that they apparently do not have transportation. We were frustrated as airport transport was listed as an amenity in our reservation paperwork.

They closed the hotel and gave me room at another hotel that was far from airport and I had to pay for a taxi to get there. Bed was hard and not confortable

They closed the hotel and gave me room at another hotel that was far from airport and I had to pay for a taxi to get there. Bed was hard and not confortable

I can't believe it's a Marriott

I can't believe it's a Marriott

We love the staff here but we asked them every day to fix our ac unit and they didn’t. Our room was hot and uncomfortable which was not ok. We asked for a discount and the manager refused.

We love the staff here but we asked them every day to fix our ac unit and they didn’t. Our room was hot and uncomfortable which was not ok. We asked for a discount and the manager refused.

Staffs were good, overall is okay for Mexico

Staffs were good, overall is okay for Mexico

I didn’t stay on this hotel but they changed me When I did try cancel my booking just after 5 minutes after booking Any way I couldn’t get my money back

I didn’t stay on this hotel but they changed me When I did try cancel my booking just after 5 minutes after booking Any way I couldn’t get my money back

Great location for work at the Toluca Airport. Friendly front desk staff Luis and rooms were clean and spacious

Great location for work at the Toluca Airport. Friendly front desk staff Luis and rooms were clean and spacious

Very nice place to relax

Very nice place to relax

The Hotel is really comfortable and the service is excellent. The personnel is really kind and pleasant and they are already pending of your needs. The place is safe and very quiet. The room was good but I opine that could be better in a more modern style and with the bed more comfortable. The breakfast wasn't included in the price, I would prefer that it was included but finally it doesn't matter.

The Hotel is really comfortable and the service is excellent. The personnel is really kind and pleasant and they are already pending of your needs. The place is safe and very quiet. The room was good but I opine that could be better in a more modern style and with the bed more comfortable. The breakfast wasn't included in the price, I would prefer that it was included but finally it doesn't matter.

This was the last part of our trip and we had an early flight next morning. It was just perfect since we parked a very nice bell man was ready to take care of our luggage and parked the car right after that. Luis at the frondt desk was nice enough to get both of our rooms together (travelling with 3 kids and nanny for 1 week) and told us all about the hotel in the meantime my wife order coffee in the lobby bar and it was really good!! Next morning we need to be leaving at 7:00 am, breakfast was complementary (part of my reservation, I do not think is every guest) option foe everybody and it was really good aswell they, staff was making sure we all something we liked and they even made me a Cecina Omelette (dry local meat) that it was amazing! Location is great, 10 mins and you will be satnding in line to check in for your flight and if you are not flying but just in town for fun, these place is a great ojne to stay in!

This was the last part of our trip and we had an early flight next morning. It was just perfect since we parked a very nice bell man was ready to take care of our luggage and parked the car right after that. Luis at the frondt desk was nice enough to get both of our rooms together (travelling with 3 kids and nanny for 1 week) and told us all about the hotel in the meantime my wife order coffee in the lobby bar and it was really good!! Next morning we need to be leaving at 7:00 am, breakfast was complementary (part of my reservation, I do not think is every guest) option foe everybody and it was really good aswell they, staff was making sure we all something we liked and they even made me a Cecina Omelette (dry local meat) that it was amazing! Location is great, 10 mins and you will be satnding in line to check in for your flight and if you are not flying but just in town for fun, these place is a great ojne to stay in!

Convenient location. Helpful Staff. !!!!!!!!!!!!!!!!

Convenient location. Helpful Staff. !!!!!!!!!!!!!!!!

Very nice and clean.

Very nice and clean.

Hotel staff was very friendly and knew English, so it was very easy to communicate with them. Provided bottled water as well.

Hotel staff was very friendly and knew English, so it was very easy to communicate with them. Provided bottled water as well.

Hotel was overbooked was sent to a nearby hotel.

Hotel was overbooked was sent to a nearby hotel.