We had and amazing stay at Cleveland Estate. The place is beautiful and the staff goes above and beyond to make sure we have the best time. Special thanks to Kate who upgraded our small single room to a family room last minute. 🙏🙏🙏

We had and amazing stay at Cleveland Estate. The place is beautiful and the staff goes above and beyond to make sure we have the best time. Special thanks to Kate who upgraded our small single room to a family room last minute. 🙏🙏🙏

The staff were very helpful and welcoming especially Kate at reception. A great weekend. Lovely open fires and great sorting areas

The staff were very helpful and welcoming especially Kate at reception. A great weekend. Lovely open fires and great sorting areas

I can not rate my stay highly enough. I was treated like a VIP and no request was a difficulty. It is an absolutely stunning location and the amenities are first class. The service particularly was first class, especially from Kate, what a gem.

I can not rate my stay highly enough. I was treated like a VIP and no request was a difficulty. It is an absolutely stunning location and the amenities are first class. The service particularly was first class, especially from Kate, what a gem.

We stayed here on a Friday and Saturday night for an anniversary celebration. The location was beautiful and the staff were very helpful and friendly. Overall, the hotel was more like an upscale bed and breakfast than a luxury hotel (as the Lancemore chain market it). The rooms are in need of updating (i.e., bathrooms, wardrobes, paint, etc. are all looking very worse for wear). The bar area is lovely and has a wonderful view. However, the restaurant was disappointing. It had a completely different menu to when we booked online. The previous menu listed a gourmet selection of dishes, which is why we booked it for our anniversary dinner. Instead, the menu we were presented had a selection of three main sharing dishes and limited sides.The food was very average and the overall dining experience was disappointing. The breakfast was a buffet, which was simple but nice. The first night we were there was blissfully quiet; however, the second night was unacceptably noisy. Other guests had decided to have drinks by the fire pit right outside the main guest rooms. The noise from these guests continued well past midnight. The hotel needs to remind guests to be mindful of the noise (considering the fire pit is right next to most of the rooms) or close the fire pits at 10pm. Although this hotel has a beautiful scenic setting and exceptional staff, it was a disappointing stay.

We stayed here on a Friday and Saturday night for an anniversary celebration. The location was beautiful and the staff were very helpful and friendly. Overall, the hotel was more like an upscale bed and breakfast than a luxury hotel (as the Lancemore chain market it). The rooms are in need of updating (i.e., bathrooms, wardrobes, paint, etc. are all looking very worse for wear). The bar area is lovely and has a wonderful view. However, the restaurant was disappointing. It had a completely different menu to when we booked online. The previous menu listed a gourmet selection of dishes, which is why we booked it for our anniversary dinner. Instead, the menu we were presented had a selection of three main sharing dishes and limited sides.The food was very average and the overall dining experience was disappointing. The breakfast was a buffet, which was simple but nice. The first night we were there was blissfully quiet; however, the second night was unacceptably noisy. Other guests had decided to have drinks by the fire pit right outside the main guest rooms. The noise from these guests continued well past midnight. The hotel needs to remind guests to be mindful of the noise (considering the fire pit is right next to most of the rooms) or close the fire pits at 10pm. Although this hotel has a beautiful scenic setting and exceptional staff, it was a disappointing stay.