Best Western The Grand Hotel Hartlepool
Hotel em Hartlepool
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisInternet/Wi-Fi, Lavandaria e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and hair dryers. Satellite television is provided.
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and hair dryers. Satellite television is provided.
Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Comodidades
Internet/Wi-Fi
Lavandaria
Mapa de Hartlepool
Quartos disponíveis
Standard Room, 2 Twin Beds, Non Smoking
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Standard Room, 1 Twin Bed, Non Smoking
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Standard Room, 1 Double Bed, Non Smoking
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Family Room, Multiple Beds, Non Smoking
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Suite, 1 Double Bed, Non Smoking
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Comentários
1.0
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar.
The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant.
The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details.
The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
2.5
Old building full of character, we were upgraded to a suit amazing room, breakfast good ,buffet style, on site indian restaurant (Mumbai) as good as it gets excellent.
2.5
Old building full of character, we were upgraded to a suit amazing room, breakfast good ,buffet style, on site indian restaurant (Mumbai) as good as it gets excellent.
1.0
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
1.0
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
0.5
There was no heating the room was cold, the hot water was full of salt . Also not enough staff Best Western worse Hotel i never stay there again
0.5
There was no heating the room was cold, the hot water was full of salt . Also not enough staff Best Western worse Hotel i never stay there again
3.0
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
1.5
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
1.5
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
1.0
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
1.0
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
4.0
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
4.0
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
4.0
Always wanted to stay in the grand hotel and I thought it was wonderful
4.0
Always wanted to stay in the grand hotel and I thought it was wonderful
2.0
Victorian hotel which is well maintained inside. Large rooms and bathroom with loads of hot water. Staff helpful. Limited unsecured car parking. No air conditioning. Noisy seagulls which may cause issues for light sleepers.
2.0
Victorian hotel which is well maintained inside. Large rooms and bathroom with loads of hot water. Staff helpful. Limited unsecured car parking. No air conditioning. Noisy seagulls which may cause issues for light sleepers.
1.5
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
1.5
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
2.5
Sensational stay, I’d highly recommend.
2.5
Sensational stay, I’d highly recommend.
4.0
Very central and convenient
4.0
Very central and convenient
2.5
Was very nice room was lovely and clean
2.5
Was very nice room was lovely and clean
2.5
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely
recommend 100%
2.5
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely
recommend 100%
5.0
The staff are amazing
5.0
The staff are amazing
1.0
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
1.0
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
1.5
The hotel has recently reopened after a refurb and is lovely .. we was attending a family funeral and asked if we could check in at 2.45 and was told no .. the hotel was empty with it just reopening so there was no reason that we couldn’t have our room 15 minutes early .. the rooms are decorated lovely we booked a double bed but it didn’t look like a double but was rushing to get to the funeral so didn’t ask .. the breakfast was lovely and the Mumbai restaurant is well worth a visit … I’d definatley stay again
1.5
The hotel has recently reopened after a refurb and is lovely .. we was attending a family funeral and asked if we could check in at 2.45 and was told no .. the hotel was empty with it just reopening so there was no reason that we couldn’t have our room 15 minutes early .. the rooms are decorated lovely we booked a double bed but it didn’t look like a double but was rushing to get to the funeral so didn’t ask .. the breakfast was lovely and the Mumbai restaurant is well worth a visit … I’d definatley stay again
0.5
I didnt stay as i left the first night due to the condition of the room, the hotel are happy to give me a refund but expedia cant get hold of the hotel (which we can after 2 mins every time) and therefore will not allow the refund. Its been a nightmare.
0.5
I didnt stay as i left the first night due to the condition of the room, the hotel are happy to give me a refund but expedia cant get hold of the hotel (which we can after 2 mins every time) and therefore will not allow the refund. Its been a nightmare.
1.0
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
1.0
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
2.0
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
2.0
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Hartlepool?
O preço médio de um alojamento em Hartlepool é de 62 € por noite. Este alojamento está 7 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Best Western The Grand Hotel Hartlepool. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Best Western The Grand Hotel Hartlepool permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Best Western The Grand Hotel Hartlepool?
Encontrámos 2 comodidades para este alojamento. Isto inclui internet/wi-fi e lavandaria.
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