We had reservations, but couldn't check in until after a concert. That put us at the hotel at about midnight. There were people smoking pot inside and out, as well as drinking. No one at the front desk. Had to call the hotel line to get someone and they took 30 minutes to arrive. The staff was not friendly or accomadating in any way. The room was decently clean, but the road noise and other patrons made sleeping difficult.

We had reservations, but couldn't check in until after a concert. That put us at the hotel at about midnight. There were people smoking pot inside and out, as well as drinking. No one at the front desk. Had to call the hotel line to get someone and they took 30 minutes to arrive. The staff was not friendly or accomadating in any way. The room was decently clean, but the road noise and other patrons made sleeping difficult.

When we arrived no one was at the front desk, the sign said to dial 500 to get assistance, I picked up the phone on the wall and it literally fell off the wall. Once someone came to the desk we were met with a surprise 100$ deposit that was not listed anywhere and we couldn't check in without paying. The elevator was incredibly run down and slow, the place had a smell of tobacco and pot even though we were on a no smoking floor, there was dog crap in the hallway as well. When we got into the room, there were burn marks behind the stove, the bed is incredibly thin and painful to lay on, there are only two paper thin pillows with zero support, the bed frame is springs and painful, the blanket is thin and itchy and the sheets were very low quality. I have epilepsy and when I tried turning on the lamp it started flashing brightly, if my wife weren't there I would have seized. The walls were so thin you could hear every conversation and TV around you as well as above you, the windows were so thin you could hear every single car pass by on the highway as if the window weren't even there at all! The AC was loud and really struggled to cool the room, frequently ending in a clinking or thunk sound. When we woke up we thought it was still daytime because there's a street like right outside the window and there were roaches all over the floor. Children were running up and down the halls yelling and the people next to us were fighting. We left in less than a day.

When we arrived no one was at the front desk, the sign said to dial 500 to get assistance, I picked up the phone on the wall and it literally fell off the wall. Once someone came to the desk we were met with a surprise 100$ deposit that was not listed anywhere and we couldn't check in without paying. The elevator was incredibly run down and slow, the place had a smell of tobacco and pot even though we were on a no smoking floor, there was dog crap in the hallway as well. When we got into the room, there were burn marks behind the stove, the bed is incredibly thin and painful to lay on, there are only two paper thin pillows with zero support, the bed frame is springs and painful, the blanket is thin and itchy and the sheets were very low quality. I have epilepsy and when I tried turning on the lamp it started flashing brightly, if my wife weren't there I would have seized. The walls were so thin you could hear every conversation and TV around you as well as above you, the windows were so thin you could hear every single car pass by on the highway as if the window weren't even there at all! The AC was loud and really struggled to cool the room, frequently ending in a clinking or thunk sound. When we woke up we thought it was still daytime because there's a street like right outside the window and there were roaches all over the floor. Children were running up and down the halls yelling and the people next to us were fighting. We left in less than a day.

I have stayed in other WoodSpring Suites hotels and this is the worst in the country, dirty, with a bad smell, they did not have internet, they charge you a deposit as if the hotel were luxury hotel they charged me $165 deposit that they still have not returned to me since 5 days ago and counting, they are only supposed to retain the deposit on your card, not charge it. I do not recommend this hotel.

I have stayed in other WoodSpring Suites hotels and this is the worst in the country, dirty, with a bad smell, they did not have internet, they charge you a deposit as if the hotel were luxury hotel they charged me $165 deposit that they still have not returned to me since 5 days ago and counting, they are only supposed to retain the deposit on your card, not charge it. I do not recommend this hotel.

very clean. Long term stay, people were all very friendly and helpful.

very clean. Long term stay, people were all very friendly and helpful.