Great staff all around. Beautiful facility.

Great staff all around. Beautiful facility.

Very lovely building. Amazing location to see everything Lille has to offer. Wonderful stay.

Very lovely building. Amazing location to see everything Lille has to offer. Wonderful stay.

We had a wonderful stay at this beautiful hotel. fantastic location, lovely room and such helpful and friendly staff. Breakfast in the beautiful garden is a must, and what a choice there was.All freshly prepared at the hotel, and beautifully presented. I would without hesitation, recommend this hotel, and hope to return.

We had a wonderful stay at this beautiful hotel. fantastic location, lovely room and such helpful and friendly staff. Breakfast in the beautiful garden is a must, and what a choice there was.All freshly prepared at the hotel, and beautifully presented. I would without hesitation, recommend this hotel, and hope to return.

Very nice hotel, only negative is the AC

Very nice hotel, only negative is the AC

Lovely property in a great location

Lovely property in a great location

Beautiful property in Lille. The room was spacious and inviting, while the staff were fantastic and very helpful. Breakfasts were lovely, and dinner at the restaurant was outstanding. A great stay in a lovely city.

Beautiful property in Lille. The room was spacious and inviting, while the staff were fantastic and very helpful. Breakfasts were lovely, and dinner at the restaurant was outstanding. A great stay in a lovely city.

Very disappointing stay. The building is beautiful, but the structure has not been renovated so one hears any move from your neighbour which results in sleepless nights (confirmed by 2 co-travellers). The first breakfast was a disaster, it felt like an event place run by a stagiaire and not a Relais Chateau. Save your money and go to Novotel instead.

Very disappointing stay. The building is beautiful, but the structure has not been renovated so one hears any move from your neighbour which results in sleepless nights (confirmed by 2 co-travellers). The first breakfast was a disaster, it felt like an event place run by a stagiaire and not a Relais Chateau. Save your money and go to Novotel instead.

Great stay. Convenient location. Friendly and helpful staff

Great stay. Convenient location. Friendly and helpful staff

One of the top hotels I have stayed at for service. What a great team. Both in terms of dining and housekeeping but also just general presence and feeling that I could ask for anything and would be taken care of.

One of the top hotels I have stayed at for service. What a great team. Both in terms of dining and housekeeping but also just general presence and feeling that I could ask for anything and would be taken care of.

The staff were lovely, but we were not happy that there was no bar at all, no lounge to sit in and no restauraunt on the day of our arrival. Breakfast left a little to be desired. Very basic

The staff were lovely, but we were not happy that there was no bar at all, no lounge to sit in and no restauraunt on the day of our arrival. Breakfast left a little to be desired. Very basic

A beautiful boutique hotel. Nice room, great service, excellent location

A beautiful boutique hotel. Nice room, great service, excellent location

I strongly recommend this hotel, it is beautiful, very clean, great staff service and great location.

I strongly recommend this hotel, it is beautiful, very clean, great staff service and great location.

Unfortunately it was hotter than expected and the room has no air conditioning..not their fault and they tried to assist . Also not having the restaurant fully open was not great but there were dining options out of the property. We parked at the hotel and had a slight misunderstanding of costs but staff were obliging to rectify this. We did have a very nice stay… thank you.

The staff were amazing - very helpful and super friendly. But this is no way a five star hotel on any stretch of the imagination. The grounds are small but pretty courtyard at the back although this was not freely accessible. Our “junior suite” was very small and dark and did not like the set up. Felt very cramped and claustrophobic. There was nowhere to sit down and have a drink after a day out (the courtyard was not accessible except for breakfast and dinner). Great location though.

The staff were amazing - very helpful and super friendly. But this is no way a five star hotel on any stretch of the imagination. The grounds are small but pretty courtyard at the back although this was not freely accessible. Our “junior suite” was very small and dark and did not like the set up. Felt very cramped and claustrophobic. There was nowhere to sit down and have a drink after a day out (the courtyard was not accessible except for breakfast and dinner). Great location though.

Horrible hotel. No air conditioning, rooms very poorly insulated from the noise and the heat. If they're not going to have AC at least they should make sure they change the bedding to provide bed clothes that are appropriate for the temperature. The duvet was a winter duvet and made us sweat like crazy. On top of that the restaurant staff was moving restaurant furniture until 1am completely preventing us from sleeping. I had never seen that in my life. Way too much carpet in the hotel and a very tacky decoration. We had booked 2 nights and we left after the first night. Given our horrible experience we thought they'd obviously refund the second night. But they refused... unbelievable

Horrible hotel. No air conditioning, rooms very poorly insulated from the noise and the heat. If they're not going to have AC at least they should make sure they change the bedding to provide bed clothes that are appropriate for the temperature. The duvet was a winter duvet and made us sweat like crazy. On top of that the restaurant staff was moving restaurant furniture until 1am completely preventing us from sleeping. I had never seen that in my life. Way too much carpet in the hotel and a very tacky decoration. We had booked 2 nights and we left after the first night. Given our horrible experience we thought they'd obviously refund the second night. But they refused... unbelievable

What a lovely well ran place - would recommend and would happily return to this place

What a lovely well ran place - would recommend and would happily return to this place

The service is perfect. My wife and I enjoyed very much the dinner at the La Table at the Hotel for two nights. The Chef specially arranged different dishes in the second night dinner.