We loved our room, the restaurants, and the staff were very helpful.

We loved our room, the restaurants, and the staff were very helpful.

You can't consider putting two twins bed as one king size bed. I dialed 0 or 555 but didn't dialed. I told receptionist. He called my room then he said phone is working. But it wasn't working from room to reception. Both phone. No fan in the bathroom. Made a trip to spa no one there. Blankets are so thin. no conditioner in the shower. Just combination of body wash and shampoo. Poor quality of dinner buffet. There is a club across the street open till 4 am . Hard to sleep with the sound of the music club. Must have sound proof windows.

You can't consider putting two twins bed as one king size bed. I dialed 0 or 555 but didn't dialed. I told receptionist. He called my room then he said phone is working. But it wasn't working from room to reception. Both phone. No fan in the bathroom. Made a trip to spa no one there. Blankets are so thin. no conditioner in the shower. Just combination of body wash and shampoo. Poor quality of dinner buffet. There is a club across the street open till 4 am . Hard to sleep with the sound of the music club. Must have sound proof windows.

The view was wonderful. The room staff cleaned / tidied well. Excellent breakfast buffet. The seafood restaurant was very good and staff friendly. The reception staff were dismissive, slow, disorganised, unhelpful and in-smiley. I was asked to return twice to book an extra night. On the 3rd try I was assured that it was booked only to receive a phone call on the original check out day asking me to check out. The morning of my actual check out, 2 different reception staff were on duty- smiley, quick & efficient.

The view was wonderful. The room staff cleaned / tidied well. Excellent breakfast buffet. The seafood restaurant was very good and staff friendly. The reception staff were dismissive, slow, disorganised, unhelpful and in-smiley. I was asked to return twice to book an extra night. On the 3rd try I was assured that it was booked only to receive a phone call on the original check out day asking me to check out. The morning of my actual check out, 2 different reception staff were on duty- smiley, quick & efficient.

I think buffet dining option is poor. You need to have more Turkish food ( sulu Yemek) . Also for evening buffet is very expensive, it doesn't worth £28 not including drink.

I think buffet dining option is poor. You need to have more Turkish food ( sulu Yemek) . Also for evening buffet is very expensive, it doesn't worth £28 not including drink.

The check in process was not smooth; the staff was rude and rushing us for a 5 rooms check in process. WiFi was not working until we all came down for their personal service to get connected

The check in process was not smooth; the staff was rude and rushing us for a 5 rooms check in process. WiFi was not working until we all came down for their personal service to get connected

All the outdoor areas are under construction. Very ugly outside. The Hotel pictures online don’t match reality. They should say before you book that the Hotel is under construction

All the outdoor areas are under construction. Very ugly outside. The Hotel pictures online don’t match reality. They should say before you book that the Hotel is under construction

Customer Service was top notch and exceptional. Unlike the other hotels we stayed at (who were frugal with everything), they were very warm and hospitable throughout our stay - we thoroughly ENJOYED it. The half-board meals were a great spread of food, especially the desserts. They even packed a lunch box on our last day as we left before breakfast They did not let us stay our extra days in the initial sea view room our tour booked for us so we had to change to a "side sea view" room we booked room, which was a pain (but fair enough). The massage in the spa downstairs was OK but the Turkish bath was a disaster as it was very noisy, chaotic and not relaxing with kids running all over and screaming. The Jacuzzi was lukewarm, so I didn't enjoy that, but seemed to be the case with all the hotels. But my overall experience at this hotel for the things that really mattered was 5*. I would love to go again for a relaxing week.

Customer Service was top notch and exceptional. Unlike the other hotels we stayed at (who were frugal with everything), they were very warm and hospitable throughout our stay - we thoroughly ENJOYED it. The half-board meals were a great spread of food, especially the desserts. They even packed a lunch box on our last day as we left before breakfast They did not let us stay our extra days in the initial sea view room our tour booked for us so we had to change to a "side sea view" room we booked room, which was a pain (but fair enough). The massage in the spa downstairs was OK but the Turkish bath was a disaster as it was very noisy, chaotic and not relaxing with kids running all over and screaming. The Jacuzzi was lukewarm, so I didn't enjoy that, but seemed to be the case with all the hotels. But my overall experience at this hotel for the things that really mattered was 5*. I would love to go again for a relaxing week.

Beautiful and very clean. Everywhere you look at, it’s very nice. The people at dining area were very polite and helpful. Although the bed was not that comfortable, but overall we had so much fun staying and surely we will be back and recommend the place to our friends..And also, if you can have some English movies on your TV channels or even an English subtitle that would be a big factor to entice more guests….

Beautiful and very clean. Everywhere you look at, it’s very nice. The people at dining area were very polite and helpful. Although the bed was not that comfortable, but overall we had so much fun staying and surely we will be back and recommend the place to our friends..And also, if you can have some English movies on your TV channels or even an English subtitle that would be a big factor to entice more guests….

It is a amazing hotel needs refurbishment but it is ticking every box

It is a amazing hotel needs refurbishment but it is ticking every box

Property was nice for the day time, however at night the very loud music started and lasted until 3am. I feel with a discounted expedia rate, we were given a room closest to the noise. Tour group rooms appeared to be located further away from the noise. I dont just mean noise, even while wearing ear plugs, I still felt the room vibrating. Hotel appears to cater to tour groups, as we watched many groups come and go.

Property was nice for the day time, however at night the very loud music started and lasted until 3am. I feel with a discounted expedia rate, we were given a room closest to the noise. Tour group rooms appeared to be located further away from the noise. I dont just mean noise, even while wearing ear plugs, I still felt the room vibrating. Hotel appears to cater to tour groups, as we watched many groups come and go.

The aircon doesn’t work in the rooms. Very commercially run property with floating tourists so there is no care taken to ensure cutomer is happy

The aircon doesn’t work in the rooms. Very commercially run property with floating tourists so there is no care taken to ensure cutomer is happy

very enjoyable stay, great hotel with very nice staff. there was quite a bit of maintenance work going on during our stay which would have been nice to know about before our stay. i have never stayed in a hotel that confiscates food and soft drinks before. no food allowed in the rooms unless it is room service? even the locals were amused by this one. other than those 2 points it was a very professionally run hotel

very enjoyable stay, great hotel with very nice staff. there was quite a bit of maintenance work going on during our stay which would have been nice to know about before our stay. i have never stayed in a hotel that confiscates food and soft drinks before. no food allowed in the rooms unless it is room service? even the locals were amused by this one. other than those 2 points it was a very professionally run hotel

Good place to stay. Staff were great. I had made some request before coming and they were able to accommodate all of them except maybe just for one thing- I had made a request for nonsmoking room- but don’t think it was- I entered the room could smell smoke and was covered by an air freshener. Bed was a little lumpy but ok. Seems like the room has everything you need. View was great!!

Good place to stay. Staff were great. I had made some request before coming and they were able to accommodate all of them except maybe just for one thing- I had made a request for nonsmoking room- but don’t think it was- I entered the room could smell smoke and was covered by an air freshener. Bed was a little lumpy but ok. Seems like the room has everything you need. View was great!!

We loved the hotel and the staff was great.. only dislike was the seafood restaurant.. prices were not listed inside only outside on the street so the hotel guest can’t see it unless they walk outside literally on the street. The staff at restaurant didn’t understand English like the staff inside the hotel. everything else was great.

We loved the hotel and the staff was great.. only dislike was the seafood restaurant.. prices were not listed inside only outside on the street so the hotel guest can’t see it unless they walk outside literally on the street. The staff at restaurant didn’t understand English like the staff inside the hotel. everything else was great.

Excellent hotel, great service. The only thing I good not care for was the smoking smell.

Excellent hotel, great service. The only thing I good not care for was the smoking smell.

Pool and spa area was very good, however inconsistent on some rules Breakfast great selection Room facilities average Noise of generator during power outage awful

Pool and spa area was very good, however inconsistent on some rules Breakfast great selection Room facilities average Noise of generator during power outage awful