So, we stayed at this place called Surestay by Best Western on the 15th of November. The check-in was a breeze, and this really friendly guy (I can't remember his name, sorry) helped us out. The room was amazing! It had a view of the ocean and a balcony. We only stayed for one night, though. The only thing that was not the best was breakfast. There were no muffins, no granola, and they didn't even have a full lineup of coffee options, like decaf. But other than that, I'd definitely stay there again, just without the breakfast.

So, we stayed at this place called Surestay by Best Western on the 15th of November. The check-in was a breeze, and this really friendly guy (I can't remember his name, sorry) helped us out. The room was amazing! It had a view of the ocean and a balcony. We only stayed for one night, though. The only thing that was not the best was breakfast. There were no muffins, no granola, and they didn't even have a full lineup of coffee options, like decaf. But other than that, I'd definitely stay there again, just without the breakfast.

Not our lucky night. We checked in, went up to the room and the keys didn’t work. Went back to the front desk for new keys. Was informed the key code machine has been acting up. The NICEST front desk guy, Sunny ran with me with his master key. Denied access. He had no other balcony rooms available, so we waited 45+ minutes for the Maintenance guy to take the door lock apart and repair the issue. The front desk guy really wanted to remedy the situation. He tried so hard, we tipped him a $20. This morning, I asked the front desk gal if they could reduce the rate to reflect the delay. We had been on the road all da, were tired and it really was an unfortunate situation. She said she couldn’t do anything since we booked through Hotels.com. In my opinion, this is a crappy response.

Not our lucky night. We checked in, went up to the room and the keys didn’t work. Went back to the front desk for new keys. Was informed the key code machine has been acting up. The NICEST front desk guy, Sunny ran with me with his master key. Denied access. He had no other balcony rooms available, so we waited 45+ minutes for the Maintenance guy to take the door lock apart and repair the issue. The front desk guy really wanted to remedy the situation. He tried so hard, we tipped him a $20. This morning, I asked the front desk gal if they could reduce the rate to reflect the delay. We had been on the road all da, were tired and it really was an unfortunate situation. She said she couldn’t do anything since we booked through Hotels.com. In my opinion, this is a crappy response.

The coffee is awfully weak!

The coffee is awfully weak!

Our room door was open when we arrived. The hallway was dirty. The door to our room secured poorly. No way to control the temperature but to open a window. However, as 2 women traveling that did not feel safe. Also, the sliding door had no screen and the door would not lock. Extremely bare bones. Sad because the other Best Western we stayed in the night before for the same price was fabulous. I would not stay here again. I would drive into Brookings or to Cresent City. Skip this one. The clerk at the counter was short. Did her job but it is just a job. Also no elevator and it is multi story. When I asked she did not offer to put me in a room where I would not have to use the stairs.

Our room door was open when we arrived. The hallway was dirty. The door to our room secured poorly. No way to control the temperature but to open a window. However, as 2 women traveling that did not feel safe. Also, the sliding door had no screen and the door would not lock. Extremely bare bones. Sad because the other Best Western we stayed in the night before for the same price was fabulous. I would not stay here again. I would drive into Brookings or to Cresent City. Skip this one. The clerk at the counter was short. Did her job but it is just a job. Also no elevator and it is multi story. When I asked she did not offer to put me in a room where I would not have to use the stairs.