The Orchid Hotel
Hotel em Bournemouth
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisJardim, Ar-condicionado, Internet/Wi-Fi e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Sandy fun near Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a meeting room, a 24-hour front desk, and a garden are onsite.
Housekeeping is available on request.
The Orchid Hotel offers 31 accommodations with espresso makers and safes. Flat-screen televisions come with digital channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a meeting room, a 24-hour front desk, and a garden are onsite.
Housekeeping is available on request.
The Orchid Hotel offers 31 accommodations with espresso makers and safes. Flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Varanda ou Pátio
TV
Jardim
Mapa de Bournemouth
Quartos disponíveis
Simply Twin
Camas não especificadas • 13 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury Suite, 1 King Bed
Camas não especificadas • 20 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Family Room
Camas não especificadas • 16 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Classic Double Room
Camas não especificadas • 13 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Classic King
Camas não especificadas • 14 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
2.5 / 5.0
Great location as we were going to a gig at The Old Fire Station. Comfortable and clean room. Large fully equipped bathroom. Very comfortable bed. Fluffy white towels. Couldn't figure out the heating. We didn't raise this issue with the management as we were going out. We left the bathroom door open and the hot radiator there heated up both rooms. Good coffee making facilities.
1.0 / 5.0
The hotel is more run down than it used to be, it appears to be entering administration. They have introduced additional hidden charges such as parking, breakfast now costs more if you try and book it on arrival. The coffee at breakfast is now out of a conference pump machine rather than a cafetière. The night staff lady was very rude and the “master suite” blind doesn’t close so if you sit in the toilet you can make eye contact with the guests parking.
1.0 / 5.0
The hotel is more run down than it used to be, it appears to be entering administration. They have introduced additional hidden charges such as parking, breakfast now costs more if you try and book it on arrival. The coffee at breakfast is now out of a conference pump machine rather than a cafetière. The night staff lady was very rude and the “master suite” blind doesn’t close so if you sit in the toilet you can make eye contact with the guests parking.
2.5 / 5.0
Visited Bournemouth for a stress free weekend & stayed at 'The Orchid Hotel for 1 night.
Initially had issues trying to cancel a duplicate booking via Hotel.com & wasn't able to get a refund but Chrsyoula at the hotel authorised the refund with Hotel.com and my stress free break started all from there.
The welcome was lovely to receive by a smiley Chrysoula. Hotel is nice/clean/pleasantly decorated. Twin room allocated was small however we were of petite stature so no issues. Staff in general are very helpful and accommodating. My phone charger didn't work & a male night shifter provided one straight away. The staff in general were always attentive to our needs. Chrysoula was very friendly & my cousin & I clicked with her straight away. Chrysoula went up & beyond to make our stay comfortable so a big Thank you! We will definitely visit & stay here again. Breakfast is superb! We so wished we had taken pictures as we both felt it was the best breakfast we have seen presented well in a long time. A lot of the major chains do not offer many choices...pineapple/melon cut thinly & perfectly, the oranges were juicy. Hot breakfast was kept heated by a burner under the trays.
The hotel stands a short walking distance to the beach and pier. Those who fancy a walk, B'mouth pier to Boscombe Pier is a nice approx 2mile walk along the beach. Weather was perfect considering its October & you must try Chez Freds fish & chips in Westbourne! Shops walking distance so theres something for all!
2.5 / 5.0
Visited Bournemouth for a stress free weekend & stayed at 'The Orchid Hotel for 1 night.
Initially had issues trying to cancel a duplicate booking via Hotel.com & wasn't able to get a refund but Chrsyoula at the hotel authorised the refund with Hotel.com and my stress free break started all from there.
The welcome was lovely to receive by a smiley Chrysoula. Hotel is nice/clean/pleasantly decorated. Twin room allocated was small however we were of petite stature so no issues. Staff in general are very helpful and accommodating. My phone charger didn't work & a male night shifter provided one straight away. The staff in general were always attentive to our needs. Chrysoula was very friendly & my cousin & I clicked with her straight away. Chrysoula went up & beyond to make our stay comfortable so a big Thank you! We will definitely visit & stay here again. Breakfast is superb! We so wished we had taken pictures as we both felt it was the best breakfast we have seen presented well in a long time. A lot of the major chains do not offer many choices...pineapple/melon cut thinly & perfectly, the oranges were juicy. Hot breakfast was kept heated by a burner under the trays.
The hotel stands a short walking distance to the beach and pier. Those who fancy a walk, B'mouth pier to Boscombe Pier is a nice approx 2mile walk along the beach. Weather was perfect considering its October & you must try Chez Freds fish & chips in Westbourne! Shops walking distance so theres something for all!
1.5 / 5.0
We arrived to a modern, clean hotel, and we were fortunate to get a parking spot for £10 for 24 hours. Saturday’s staff were professional and offered great customer service. Our room was modern and clean, with a comfy single bed for our child, and a spacious bathroom, though maintenance issues were noticeable—a missing basin waste cover and a soap dish that was falling off.
A major issue was the bedroom door; a large gap at the bottom allowed light to flood in at night, making it difficult to sleep. My husband ended up using cushions to block the light.
Breakfast was average, with awkward serving lids and lukewarm coffee from flasks.
On Sunday, we encountered an unhelpful checkout experience. When I mentioned the issue with the door, the staff member was dismissive, and her tone came across as passive-aggressive. She also became snippy when I asked if we could leave our car in the car park while we went into town briefly before departure. Fortunately, my husband remembered we still had plenty of time left on our 24-hour parking, so we were well within our rights to leave the car as we had planned. Everyone can have an off day, but a rude attitude towards guests doesn’t feel acceptable, especially in today’s competitive hotel industry.
Overall, Saturday was a positive experience, but Sunday’s service left us disappointed.
1.5 / 5.0
We arrived to a modern, clean hotel, and we were fortunate to get a parking spot for £10 for 24 hours. Saturday’s staff were professional and offered great customer service. Our room was modern and clean, with a comfy single bed for our child, and a spacious bathroom, though maintenance issues were noticeable—a missing basin waste cover and a soap dish that was falling off.
A major issue was the bedroom door; a large gap at the bottom allowed light to flood in at night, making it difficult to sleep. My husband ended up using cushions to block the light.
Breakfast was average, with awkward serving lids and lukewarm coffee from flasks.
On Sunday, we encountered an unhelpful checkout experience. When I mentioned the issue with the door, the staff member was dismissive, and her tone came across as passive-aggressive. She also became snippy when I asked if we could leave our car in the car park while we went into town briefly before departure. Fortunately, my husband remembered we still had plenty of time left on our 24-hour parking, so we were well within our rights to leave the car as we had planned. Everyone can have an off day, but a rude attitude towards guests doesn’t feel acceptable, especially in today’s competitive hotel industry.
Overall, Saturday was a positive experience, but Sunday’s service left us disappointed.
1.5 / 5.0
Nice room good pit stop
1.5 / 5.0
Nice room good pit stop
2.0 / 5.0
i staye dfor two nights the staffwhere very good and helpful whem required.the hotel was fine and the food i had vry good .inwillvisitagaian some time
2.0 / 5.0
i staye dfor two nights the staffwhere very good and helpful whem required.the hotel was fine and the food i had vry good .inwillvisitagaian some time
2.5 / 5.0
Very friendly hotel. Only stayed one night. Staff very nice. Room great.
2.0 / 5.0
Staff were very friendly and breakfast very good. I would say it was three star though rather than four as advertised. We were on the top floor and the lift didn't work for the duration of our stay. The torrential rain meant there was rain water coming through the vent on the ceiling in the bathroom on to the W.C. and floor.
2.0 / 5.0
Staff were very friendly and breakfast very good. I would say it was three star though rather than four as advertised. We were on the top floor and the lift didn't work for the duration of our stay. The torrential rain meant there was rain water coming through the vent on the ceiling in the bathroom on to the W.C. and floor.
4.0 / 5.0
Loved the hotel,but if I go again I would upgrade my room ,did not like our room too small and not a nice outlook ,although very clean .
5.0 / 5.0
Great staff , lovely hotel, fabulous room was so pleased! A gem in Bournemouth where most hotels are run down. Highly recommended
4.0 / 5.0
Rooms were bit small and the floor was dirty.
Breakfast was great. Really lovely.
5.0 / 5.0
The outside seating wasn’t ideal. The cushions, were left out in the wet! Despite being told they were waterproof they took up the water and made the seats wet!
Room 206 was excellent but up narrow stairs.
Breakfast excellent.
5.0 / 5.0
Had an evening meal in the restaurant. It was excellent. Best meal we had whilst in Bournemouth.
5.0 / 5.0
We thoroughly enjoyed our 6 night stay at the orchid hotel, room was nice and clean, the staff were lovely, breakfast was lovely, the only thing I would say is that the evening menu could do with changing each evening or having more choice of mains. Overall a lovely stay
4.0 / 5.0
Great
1.0 / 5.0
I booked a king room for 2 adults 1 child, which is advertised with a roll away bed at an extra charge on the rate. There was no bed for my child in the room so I notified reception who told me Expedia don’t tell them how many people are booked and they would contact a manager and sort something when we came back.
9pm I return, and the bed provided was absolutely appalling. It was dangerous, the legs did not work and it collapsed when laid on, the mattress stunk and was awful, and there was a sheet and pillow, no duvet. It was 10pm at this point so I put it outside the room and my child had to sleep with us.
My parents who were in the bar area, heard the receptionist when he came down say “well they didn’t complain”, clearly in view of how awful the bed provided was.
In the morning I asked for a manager who again wasn’t available, so I explained my complaint to reception who told me the booking showed it was for 2 adults and 1 child contrary to what the receptionist at check in said; and then proceeded to tell me over and over it was my responsibility to contact them and tell them how many people I had booked the room for and ensure the bed was provided.
I profusely refute that I need to contact a hotel to confirm all beds that I have booked are provided, and besides, a bed was provided that was entirely unfit for human use. I asked to be refunded the charge paid for the rollaway bed or for breakfast as a gesture, but nothing at all was offered, but blaming me. Appalling!
1.0 / 5.0
I booked a king room for 2 adults 1 child, which is advertised with a roll away bed at an extra charge on the rate. There was no bed for my child in the room so I notified reception who told me Expedia don’t tell them how many people are booked and they would contact a manager and sort something when we came back.
9pm I return, and the bed provided was absolutely appalling. It was dangerous, the legs did not work and it collapsed when laid on, the mattress stunk and was awful, and there was a sheet and pillow, no duvet. It was 10pm at this point so I put it outside the room and my child had to sleep with us.
My parents who were in the bar area, heard the receptionist when he came down say “well they didn’t complain”, clearly in view of how awful the bed provided was.
In the morning I asked for a manager who again wasn’t available, so I explained my complaint to reception who told me the booking showed it was for 2 adults and 1 child contrary to what the receptionist at check in said; and then proceeded to tell me over and over it was my responsibility to contact them and tell them how many people I had booked the room for and ensure the bed was provided.
I profusely refute that I need to contact a hotel to confirm all beds that I have booked are provided, and besides, a bed was provided that was entirely unfit for human use. I asked to be refunded the charge paid for the rollaway bed or for breakfast as a gesture, but nothing at all was offered, but blaming me. Appalling!
2.5 / 5.0
We enoyed our stay. Our room was is a quite part of the hotel and very well serviced. The staff were excellent the breakfast was excellent. The only thing that could be improved is slightly less hard pillows
2.5 / 5.0
We enoyed our stay. Our room was is a quite part of the hotel and very well serviced. The staff were excellent the breakfast was excellent. The only thing that could be improved is slightly less hard pillows
2.0 / 5.0
The hotel was close to local beach and pier which was accessible by walking even with a small child. The staff person managing the breakfast was amazing, friendly, personable and engaging. The breakfast was disappointing, we pre-paid and didn't bother to eat it olafter our first encounter.All other staff were quite reluctant to engage and support where required. There was generally a poor attitude from the remainder of the staff.
2.0 / 5.0
The hotel was close to local beach and pier which was accessible by walking even with a small child. The staff person managing the breakfast was amazing, friendly, personable and engaging. The breakfast was disappointing, we pre-paid and didn't bother to eat it olafter our first encounter.All other staff were quite reluctant to engage and support where required. There was generally a poor attitude from the remainder of the staff.
2.5 / 5.0
Ideally situated, great staff and all you will need for an enjoyable stay.
2.5 / 5.0
Ideally situated, great staff and all you will need for an enjoyable stay.
2.0 / 5.0
10 mins walk to the town & beach . Staff very polite, nice breakfast
2.0 / 5.0
10 mins walk to the town & beach . Staff very polite, nice breakfast
5.0 / 5.0
As we entered staff have welcomed us and they were really helpful also the room was really nice
5.0 / 5.0
As we entered staff have welcomed us and they were really helpful also the room was really nice
4.0 / 5.0
The room we was given was not cleaned but when I told staff they immediately moved us to another room which was very clean and the staff were amazing. The hotel is clean, I would say the TV reception needs to be looked at but apart from that can't fault the service and quality. Good hotel with great staff team.
4.0 / 5.0
The room we was given was not cleaned but when I told staff they immediately moved us to another room which was very clean and the staff were amazing. The hotel is clean, I would say the TV reception needs to be looked at but apart from that can't fault the service and quality. Good hotel with great staff team.
1.0 / 5.0
I’ve stayed here a few times before and the room I received was not a great standard. Could not open windows for fresh air as room was stuffy, cobwebs on Windows, window frames in a terrible state, hardly had any Wi-Fi in my room. Had to use my own hotspot. Reported it to reception but they said they could not do anything. Breakfast was late being served and had to eat staggered as and when the hot dishes came out,£17 for average breakfast. I had to pay £10 for parking as I booked through bookings.com but was told if I booked direct it would be free, what’s the difference I still booked with you. I doubt it very much I will stay here again as I’m down in Bournmouth every month for business.
I stay at different hotels/b&b every for work and I for the rate I paid is shocking.
1.0 / 5.0
I’ve stayed here a few times before and the room I received was not a great standard. Could not open windows for fresh air as room was stuffy, cobwebs on Windows, window frames in a terrible state, hardly had any Wi-Fi in my room. Had to use my own hotspot. Reported it to reception but they said they could not do anything. Breakfast was late being served and had to eat staggered as and when the hot dishes came out,£17 for average breakfast. I had to pay £10 for parking as I booked through bookings.com but was told if I booked direct it would be free, what’s the difference I still booked with you. I doubt it very much I will stay here again as I’m down in Bournmouth every month for business.
I stay at different hotels/b&b every for work and I for the rate I paid is shocking.
5.0 / 5.0
its a lovlly hotel easy to walk to everthing staff helpfull room was very nice apart from the kettle was not very good
4.0 / 5.0
A very nice hotel and the staff are excellent. I asked for a walk in shower and it was supplied. Nice bar and nicely furnished. Only had breakfast once good varied menu but would have liked some scrambled egg but that's a personal choice. Yes I would stay there again. not far to walk down the hill to Bournemouth centre and a good bus service if you want to ride back up.
4.0 / 5.0
This property is ideally situated as its walking distance to both Bournemouth beach and the city centre.
The hotel is lovely and clean. The staff are friendly and helpful. We had booked 2 rooms for a family of 5. Both rooms were spacious and had a kettle, coffee machine, iron and hairdryer. There was a function on at the hotel but we were not disturbed much by the noise and the hotel had informed us beforehand.
The only downside was the hotel breakfast. It was very overpriced and the selection is poor. I would advise eating out for breakfast.
I would definitely stay agian.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Bournemouth?
O preço médio de um alojamento em Bournemouth é de 119 € por noite. Este alojamento é 35 € mais barato do que a média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em The Orchid Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
The Orchid Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em The Orchid Hotel?
Encontrámos 5 comodidades para este alojamento. Isto inclui ar-condicionado, internet/wi-fi, varanda ou pátio, tv e jardim.