About what you’d expect for the price. Clean room, a little bit run down, cheap/ flimsy mattress. Front desk clerk was nice.

About what you’d expect for the price. Clean room, a little bit run down, cheap/ flimsy mattress. Front desk clerk was nice.

The staf is extremely kind and the place very clean.

Staff is always cool and accommodating for my crippled ass...

Staff is always cool and accommodating for my crippled ass...

Very clean and affordable. Only thing was the person at the desk was super super sick and i didnt want 2 b around that

Very clean and affordable. Only thing was the person at the desk was super super sick and i didnt want 2 b around that

This is hands down the worst hotel I have ever stayed in. On the first day, the carpet was poorly vacuumed, and the room was very stuffy. We were exhausted and decided to push through, but by the time we woke up, our noses were all stuffed (there is a family history of allergies). I was particularly affected, sneezing and coughing, and found it difficult to breathe. We had an appointment at Mayo, so we were pretty focused on that. We called the front desk later in the evening to inform them of what happened and asked if our room could be vacuumed. The woman at the front desk said the cleaning services were all gone. We then asked if we could get another room, and she said all of the rooms were the same and didn’t see the point in giving us another room. She also suggested we likely had a cold and caught it from somewhere else, dismissing the possibility of allergies. When we returned, we approached her again, and she eventually gave us a new room. In the new room, the refrigerator was not working. When I called her, she asked why I needed a refrigerator at that time of night since we were leaving the next day. After pointing out how inappropriate her question was, I explained that we had a lot of food that needed to be stored. She gave us instructions on pushing a reset button that we couldn’t find. She later came upstairs to connect the fridge and reset the button. When I expressed my disappointment with the service, she told me she wasn’t interested in what I had to say.